| nr |
titel |
auteur |
tijdschrift |
jaar |
jaarg. |
afl. |
pagina('s) |
type |
| 1 |
Analysing the acceptation of online games in mobile devices: An application of UTAUT2
|
Ramírez-Correa, Patricio
|
|
2019
|
50 |
C |
p. 85-93
|
artikel
|
| 2 |
A new model for assessing the impact of the urban intelligent transportation system, farmers’ knowledge and business processes on the success of green supply chain management system for urban distribution of agricultural products
|
Rajabion, Lila
|
|
2019
|
50 |
C |
p. 154-162
|
artikel
|
| 3 |
An extended model of value-attitude-behavior to explain Chinese consumers’ green purchase behavior
|
Cheung, Millissa F.Y.
|
|
2019
|
50 |
C |
p. 145-153
|
artikel
|
| 4 |
Are you still online or are you already mobile? – Predicting the path to successful conversions across different devices
|
Kaatz, Christopher
|
|
2019
|
50 |
C |
p. 10-21
|
artikel
|
| 5 |
Assortment optimization with log-linear demand: Application at a Turkish grocery store
|
Hekimoğlu, Mustafa
|
|
2019
|
50 |
C |
p. 199-214
|
artikel
|
| 6 |
Building customers’ resilience to negative information in the airline industry
|
Augusto, Mário
|
|
2019
|
50 |
C |
p. 235-248
|
artikel
|
| 7 |
Building resistance to brand switching during disruptions in a competitive market
|
Appiah, Dominic
|
|
2019
|
50 |
C |
p. 249-257
|
artikel
|
| 8 |
Consumers’ motives for visiting a food retailer's Facebook page
|
Ladhari, Riadh
|
|
2019
|
50 |
C |
p. 379-385
|
artikel
|
| 9 |
Consumption dynamics during recession and recovery: A learning journey
|
Sarmento, Maria
|
|
2019
|
50 |
C |
p. 226-234
|
artikel
|
| 10 |
Coordination through cooperative advertising in a two-period consumer electronics supply chain
|
He, Yi
|
|
2019
|
50 |
C |
p. 179-188
|
artikel
|
| 11 |
Creating brand engagement through in-store gamified customer experiences
|
Högberg, Johan
|
|
2019
|
50 |
C |
p. 122-130
|
artikel
|
| 12 |
Customer engagement in the service context: An empirical investigation of the construct, its antecedents and consequences
|
Islam, Jamid Ul
|
|
2019
|
50 |
C |
p. 277-285
|
artikel
|
| 13 |
David versus Goliath - Service quality factors for niche providers in online retailing
|
Brusch, Ines
|
|
2019
|
50 |
C |
p. 266-276
|
artikel
|
| 14 |
Definition, conceptualization and measurement of consumer-based retailer brand equity
|
Troiville, Julien
|
|
2019
|
50 |
C |
p. 73-84
|
artikel
|
| 15 |
Digital product presentation, information processing, need for cognition and behavioral intent in digital commerce
|
Kim, Minjeong
|
|
2019
|
50 |
C |
p. 362-370
|
artikel
|
| 16 |
Do altruistic and egoistic values influence consumers’ attitudes and purchase intentions towards eco-friendly packaged products? An empirical investigation
|
Prakash, Gyan
|
|
2019
|
50 |
C |
p. 163-169
|
artikel
|
| 17 |
Editorial Board
|
|
|
2019
|
50 |
C |
p. ii
|
artikel
|
| 18 |
Effects of perceived justice of fair trade organizations on consumers’ purchase intention toward fair trade products
|
Shih-Tse Wang, Edward
|
|
2019
|
50 |
C |
p. 66-72
|
artikel
|
| 19 |
Enhancing brand relationship performance through customer participation and value creation in social media brand communities
|
Carlson, Jamie
|
|
2019
|
50 |
C |
p. 333-341
|
artikel
|
| 20 |
Gamified in-store mobile marketing: The mixed effect of gamified point-of-purchase advertising
|
Högberg, Johan
|
|
2019
|
50 |
C |
p. 298-304
|
artikel
|
| 21 |
Go pop-up: Effects of temporary retail on product- and brand-related consumer reactions
|
Zogaj, Adnan
|
|
2019
|
50 |
C |
p. 111-121
|
artikel
|
| 22 |
Individual preferences of digital touchpoints: A latent class analysis
|
Hallikainen, Heli
|
|
2019
|
50 |
C |
p. 386-393
|
artikel
|
| 23 |
Is beauty a premium? A study of the physical attractiveness effect in service encounters
|
Li, Yaoqi
|
|
2019
|
50 |
C |
p. 215-225
|
artikel
|
| 24 |
Modelling the relationship between hotel perceived value, customer satisfaction, and customer loyalty
|
El-Adly, Mohammed Ismail
|
|
2019
|
50 |
C |
p. 322-332
|
artikel
|
| 25 |
New trends in retailing and services
|
Souiden, Nizar
|
|
2019
|
50 |
C |
p. 286-288
|
artikel
|
| 26 |
On linking socioeconomic status to consumer loyalty behaviour
|
White, Christopher J.
|
|
2019
|
50 |
C |
p. 60-65
|
artikel
|
| 27 |
Relationship quality determinants and outcomes in retail banking services: The role of customer experience
|
Fernandes, Teresa
|
|
2019
|
50 |
C |
p. 30-41
|
artikel
|
| 28 |
Return policies and O2O coordination in the e-tailing age
|
Yan, Ruiliang
|
|
2019
|
50 |
C |
p. 314-321
|
artikel
|
| 29 |
Service employee dress: Effects on employee-customer interactions and customer-brand relationship at full-service restaurants
|
Wang, Yao-Chin
|
|
2019
|
50 |
C |
p. 1-9
|
artikel
|
| 30 |
Shoppers’ attachment with retail stores: Antecedents and impact on patronage intentions
|
Badrinarayanan, Vishag
|
|
2019
|
50 |
C |
p. 371-378
|
artikel
|
| 31 |
Similarities and differences in Asian and Western travelers’ service performance measurement, evaluation and outcomes
|
Brush, Gregory J.
|
|
2019
|
50 |
C |
p. 351-361
|
artikel
|
| 32 |
The effects of inner packaging color on the desirability of food
|
van Esch, Patrick
|
|
2019
|
50 |
C |
p. 94-102
|
artikel
|
| 33 |
The effects of trust on consumers’ continuous purchase intentions in C2C social commerce: A trust transfer perspective
|
Zhao, Jing-Di
|
|
2019
|
50 |
C |
p. 42-49
|
artikel
|
| 34 |
The impact of digital books on marketing communications
|
Ozuem, Wilson
|
|
2019
|
50 |
C |
p. 131-137
|
artikel
|
| 35 |
The impact of social media campaigns on the success of new product introductions
|
Baum, Daniela
|
|
2019
|
50 |
C |
p. 289-297
|
artikel
|
| 36 |
The influence of brand experience and service quality on customer engagement
|
Prentice, Catherine
|
|
2019
|
50 |
C |
p. 50-59
|
artikel
|
| 37 |
The influence of perceived food quality, price fairness, perceived value and satisfaction on customers’ revisit and word-of-mouth intentions towards organic food restaurants
|
Konuk, Faruk Anıl
|
|
2019
|
50 |
C |
p. 103-110
|
artikel
|
| 38 |
The interactive effect of emotional appeals and past performance of a charity on the effectiveness of charitable advertising
|
Septianto, Felix
|
|
2019
|
50 |
C |
p. 189-198
|
artikel
|
| 39 |
The promise and perils of the peripheral psychophysiology of emotion in retailing and consumer services
|
Lajante, Mathieu
|
|
2019
|
50 |
C |
p. 305-313
|
artikel
|
| 40 |
The role of cognitive age in explaining mobile banking resistance among elderly people
|
Chaouali, Walid
|
|
2019
|
50 |
C |
p. 342-350
|
artikel
|
| 41 |
The role of external reference price in pay-what-you-want pricing: An empirical investigation across product types
|
Weisstein, Fei L.
|
|
2019
|
50 |
C |
p. 170-178
|
artikel
|
| 42 |
Unpacking package free shopping: Alternative retailing and the reinvention of the practice of shopping
|
Fuentes, Christian
|
|
2019
|
50 |
C |
p. 258-265
|
artikel
|
| 43 |
What creates trust and who gets loyalty in social commerce?
|
Yeon, Jewoo
|
|
2019
|
50 |
C |
p. 138-144
|
artikel
|
| 44 |
When do-good meets empathy and mindfulness
|
Nguyen, Thi Nguyet Que
|
|
2019
|
50 |
C |
p. 22-29
|
artikel
|
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