| nr |
titel |
auteur |
tijdschrift |
jaar |
jaarg. |
afl. |
pagina('s) |
type |
| 1 |
A conceptual model to imply a negative innovation assessment framework on consumer behaviors through the electronic business platforms
|
Petcharat, Thanatchaphan
|
|
|
74 |
C |
p.
|
artikel
|
| 2 |
An investigation of consumer intention to use pick-up point services for last-mile distribution in a developing country
|
Guarino Neto, Luigi
|
|
|
74 |
C |
p.
|
artikel
|
| 3 |
A sustainable Retailer's journey to sustainable practices: Prioritizing the customer and the planet
|
Ghaffar, Abdul
|
|
|
74 |
C |
p.
|
artikel
|
| 4 |
Building value co-creation with social media marketing, brand trust, and brand loyalty
|
Sohaib, Muhammad
|
|
|
74 |
C |
p.
|
artikel
|
| 5 |
Can users embed their user experience in user-generated images? Evidence from JD.com
|
Zhao, Lu
|
|
|
74 |
C |
p.
|
artikel
|
| 6 |
Channel coordination under retailer's (sub)conscious preferences of loss aversion and fairness
|
Li, Yadong
|
|
|
74 |
C |
p.
|
artikel
|
| 7 |
Checkout button and online consumer impulse-buying behavior in social commerce: A trust transfer perspective
|
Han, Min Chung
|
|
|
74 |
C |
p.
|
artikel
|
| 8 |
Consumers’ willingness to disclose their personal data in e-commerce: A reciprocity-based social exchange perspective
|
Degutis, Mindaugas
|
|
|
74 |
C |
p.
|
artikel
|
| 9 |
Credibility and price premium-based competitiveness for industrial brands
|
Leckie, Civilai
|
|
|
74 |
C |
p.
|
artikel
|
| 10 |
Customizing a consumers’ story for you: The impact of protagonist geographical distance on willingness to share
|
Yang, Zhihao
|
|
|
74 |
C |
p.
|
artikel
|
| 11 |
Dissecting the mixed effects of human-customer service chatbot interaction on customer satisfaction: An explanation from temporal and conversational cues
|
Xu, Ying
|
|
|
74 |
C |
p.
|
artikel
|
| 12 |
Drivers of eWOM engagement on social media for luxury consumers: Analysis, implications, and future research directions
|
Pangarkar, Aniruddha
|
|
|
74 |
C |
p.
|
artikel
|
| 13 |
Driving marketing outcomes through social media-based customer engagement
|
Kulikovskaja, Viktorija
|
|
|
74 |
C |
p.
|
artikel
|
| 14 |
Editorial Board
|
|
|
|
74 |
C |
p.
|
artikel
|
| 15 |
Emotion and trust in virtual service assistant design for effective service recovery
|
Le, Hoang Tran Phuoc Mai
|
|
|
74 |
C |
p.
|
artikel
|
| 16 |
Engaging in unpaid jobs out of free will: an attribution theory perspective on the effects of supervisor support attributions on volunteers' service quality
|
Abrokwah, Eugene
|
|
|
74 |
C |
p.
|
artikel
|
| 17 |
Estimating travellers’ value when purchasing auxiliary services in the airline industry based on the RFM model
|
Chen, Yanhong
|
|
|
74 |
C |
p.
|
artikel
|
| 18 |
Examining the gamified effect of the blindbox design: The moderating role of price
|
Miao, Xiaoyu
|
|
|
74 |
C |
p.
|
artikel
|
| 19 |
Exploring the role played by entrepreneurial self-efficacy among women entrepreneurs in tourism sector
|
Madawala, Kalani
|
|
|
74 |
C |
p.
|
artikel
|
| 20 |
Fashion and the metaverse: Clarifying the domain and establishing a research agenda
|
Park, Hyejune
|
|
|
74 |
C |
p.
|
artikel
|
| 21 |
Fear appeals and coping appeals for health product promotion: Impulsive purchasing or psychological distancing?
|
Fu, Shixuan
|
|
|
74 |
C |
p.
|
artikel
|
| 22 |
Has the COVID-19 pandemic changed the influence of word-of-mouth on purchasing decisions?
|
Byun, Kate Jeonghee
|
|
|
74 |
C |
p.
|
artikel
|
| 23 |
How fashion cewebrity influences customer engagement behavior in emerging economy? Social network influence as moderator
|
Raza, Ali
|
|
|
74 |
C |
p.
|
artikel
|
| 24 |
How IT affordances influence customer engagement in live streaming commerce? A dual-stage analysis of PLS-SEM and fsQCA
|
Yan, Ying
|
|
|
74 |
C |
p.
|
artikel
|
| 25 |
Images, reviews, and purchase intention on social commerce: The role of mental imagery vividness, cognitive and affective social presence
|
Vazquez, Erik Ernesto
|
|
|
74 |
C |
p.
|
artikel
|
| 26 |
Interactive and synergistic relationships among different types of innovations
|
Whang, Jeong-Bin
|
|
|
74 |
C |
p.
|
artikel
|
| 27 |
Investigating a three-way interaction of manufacturer control, retail control and dependence on salesforce performance. Does the role of frontline employees matters ?
|
Lessassy, Léopold
|
|
|
74 |
C |
p.
|
artikel
|
| 28 |
Investigating senders’ switching intention to smart lockers: An extension of push-pull-mooring model
|
Chen, Liuyan
|
|
|
74 |
C |
p.
|
artikel
|
| 29 |
Investigating the effect of customer-generated content on performance in online platform-based experience goods market
|
Kim, Da Yeon
|
|
|
74 |
C |
p.
|
artikel
|
| 30 |
It is not merely a chat: Transforming chatbot affordances into dual identification and loyalty
|
Lee, Kuo-Wei
|
|
|
74 |
C |
p.
|
artikel
|
| 31 |
More gain, more give? The impact of brand community value on users’ value co-creation
|
Liao, Junyun
|
|
|
74 |
C |
p.
|
artikel
|
| 32 |
New generation commerce: The rise of live commerce (L-commerce)
|
Yun, Jeewoo
|
|
|
74 |
C |
p.
|
artikel
|
| 33 |
On linking the perceived values of mobile shopping apps, customer well-being, and customer citizenship behavior: Moderating role of customer intimacy
|
Garrouch, Karim
|
|
|
74 |
C |
p.
|
artikel
|
| 34 |
Optimal contracts with moral hazard and adverse selection in a live streaming commerce market
|
Zhang, Yanfen
|
|
|
74 |
C |
p.
|
artikel
|
| 35 |
Perceived corporate social responsibility and job satisfaction in grocery retail: A comparison between low- and high-productivity stores
|
Castaldo, Sandro
|
|
|
74 |
C |
p.
|
artikel
|
| 36 |
Personalized managerial response and negative inconsistent review helpfulness: The mediating effect of perceived response helpfulness
|
Jin, Wangyan
|
|
|
74 |
C |
p.
|
artikel
|
| 37 |
Product specific values and personal values together better explains green purchase
|
Bhardwaj, Seema
|
|
|
74 |
C |
p.
|
artikel
|
| 38 |
Resilient shopping behaviours by change, not by chance: are disruptive events’ effects permanent?
|
Gigliotti, Marina
|
|
|
74 |
C |
p.
|
artikel
|
| 39 |
Should reputable e-retailers undertake service activities along with sales?
|
Xu, Man
|
|
|
74 |
C |
p.
|
artikel
|
| 40 |
The crisis cloud's silver linings: The effects of hope and gratitude on employee burnout and engagement
|
Surachartkumtonkun, Jiraporn
|
|
|
74 |
C |
p.
|
artikel
|
| 41 |
The effect of interactivity of brands’ marketing activities on Facebook fan pages on continuous participation intentions: An S–O-R framework study
|
Kuo, Ying-Feng
|
|
|
74 |
C |
p.
|
artikel
|
| 42 |
The impact of blockchain technology on the online purchase behavior of green agricultural products
|
Liu, Hua
|
|
|
74 |
C |
p.
|
artikel
|
| 43 |
The impact of influencers' multi-SNS use on followers’ behavioral intentions: An integration of cue consistency theory and social identity theory
|
Hsieh, Jung-Kuei
|
|
|
74 |
C |
p.
|
artikel
|
| 44 |
The influence of anthropomorphic appearance of artificial intelligence products on consumer behavior and brand evaluation under different product types
|
Zhang, Yaqiong
|
|
|
74 |
C |
p.
|
artikel
|
| 45 |
The role of socially rich photos in generating favorable donation behavior on charity websites
|
Bataoui, Soffien
|
|
|
74 |
C |
p.
|
artikel
|
| 46 |
To praise or not to praise- Role of word of mouth in food delivery apps
|
Das, Manoj
|
|
|
74 |
C |
p.
|
artikel
|
| 47 |
Toward a new business model of retail industry: The role of brand experience and brand authenticity
|
Park, JungKun
|
|
|
74 |
C |
p.
|
artikel
|
| 48 |
Understanding the usability of retail fashion brand chatbots: Evidence from customer expectations and experiences
|
Aslam, Usman
|
|
|
74 |
C |
p.
|
artikel
|
| 49 |
Unlocking potential: An integrated approach using PLS-SEM, NCA, and fsQCA for informed decision making
|
Sukhov, Alexandre
|
|
|
74 |
C |
p.
|
artikel
|
| 50 |
Visual complexity = hedonic? Effects of visually complex packages on consumer perceptions and evaluations of products
|
Baek, Eunsoo
|
|
|
74 |
C |
p.
|
artikel
|
| 51 |
Website quality and users' intention to use digital libraries: Examining users’ attitudes, online co-creation experiences, and eWOM
|
Pourjahanshahi, Fatemeh
|
|
|
74 |
C |
p.
|
artikel
|
| 52 |
What reduces product uncertainty in live streaming e-commerce? From a signal consistency perspective
|
Chen, Xiayu
|
|
|
74 |
C |
p.
|
artikel
|
| 53 |
When push comes to shove: How coach versus student athlete misconduct affects event attendance intentions
|
Boman, Laura
|
|
|
74 |
C |
p.
|
artikel
|
| 54 |
Why do consumers prefer one brand over another? The economics and sociology of brand competitiveness
|
Della Lena, Sebastiano
|
|
|
74 |
C |
p.
|
artikel
|
| 55 |
Would you try it again? Dual effects of customer mindfulness on service recovery
|
Martinez, Luisa M.
|
|
|
74 |
C |
p.
|
artikel
|
Tijdschrift beschrijving