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Journal description
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Details for article 11 of 55 found articles
| Title: |
Dissecting the mixed effects of human-customer service chatbot interaction on customer satisfaction: An explanation from temporal and conversational cues |
| Author: |
Xu, Ying Niu, Nan Zhao, Zixiang |
| Appeared in: |
Journal of retailing and consumer services |
| Paging: | Volume 74 () nr. C pages p. |
| Year: |
2023 |
| Contents: | |
| Publisher: |
Elsevier Ltd |
| Source file: |
Elektronische Wetenschappelijke Tijdschriften |
Details for article 11 of 55 found articles
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