| nr |
titel |
auteur |
tijdschrift |
jaar |
jaarg. |
afl. |
pagina('s) |
type |
| 1 |
A classification of information-oriented PoS technology from customer perception
|
Röding, Tobias
|
|
|
70 |
C |
p.
|
artikel
|
| 2 |
An integrative framework of cooperative advertising with reference price effects
|
Martín-Herrán, Guiomar
|
|
|
70 |
C |
p.
|
artikel
|
| 3 |
A sustainable step forward: Understanding factors affecting customers’ behaviour to purchase remanufactured products
|
Alyahya, Mansour
|
|
|
70 |
C |
p.
|
artikel
|
| 4 |
Can in-store recommendations for online-substitutive products integrate online and offline channels?
|
Hu, Xiaojian
|
|
|
70 |
C |
p.
|
artikel
|
| 5 |
Changes and determinants of consumer shopping behavior in E-commerce and social media product Muslimah
|
Nofrizal,
|
|
|
70 |
C |
p.
|
artikel
|
| 6 |
Channel strategies for dual-channel firms to counter strategic consumers
|
He, Peng
|
|
|
70 |
C |
p.
|
artikel
|
| 7 |
Consumers and service robots: Power relationships amid COVID-19 pandemic
|
Merdin-Uygur, Ezgi
|
|
|
70 |
C |
p.
|
artikel
|
| 8 |
Continuance intention to use self-delivery boxes: An empirical study in Tianjin, China
|
Wu, Ruijuan
|
|
|
70 |
C |
p.
|
artikel
|
| 9 |
Corrigendum to “Intrinsic motivation of luxury consumers in an emerging market” [J. Retailing Consum. Serv. 61 (2021) 1–11/102531]
|
Shahid, Shadma
|
|
|
70 |
C |
p.
|
artikel
|
| 10 |
Crowdfunding pricing and quality overstatement in the presence of platform regulation
|
Lv, Jiancheng
|
|
|
70 |
C |
p.
|
artikel
|
| 11 |
Designing marketing content for social commerce to drive consumer purchase behaviors: A perspective from speech act theory
|
Wang, Fei
|
|
|
70 |
C |
p.
|
artikel
|
| 12 |
Determinants of intention to use autonomous vehicles: Findings from PLS-SEM and ANFIS
|
Foroughi, Behzad
|
|
|
70 |
C |
p.
|
artikel
|
| 13 |
Does ‘chicken soup for the soul’ on the product packaging work? The mediating role of perceived warmth and self-brand connection
|
Ma, Jianan
|
|
|
70 |
C |
p.
|
artikel
|
| 14 |
Don't tell me you are sorry with a gift: The negative consequences of apology gifts
|
De Hooge, Ilona E.
|
|
|
70 |
C |
p.
|
artikel
|
| 15 |
Drivers and impact of big data analytic adoption in the retail industry: A quantitative investigation applying structural equation modeling
|
Lutfi, Abdalwali
|
|
|
70 |
C |
p.
|
artikel
|
| 16 |
Editorial Board
|
|
|
|
70 |
C |
p.
|
artikel
|
| 17 |
Effects of logistics service quality and price fairness on customer repurchase intention: The moderating role of cross-border e-commerce experiences
|
Do, Quynh Huong
|
|
|
70 |
C |
p.
|
artikel
|
| 18 |
Exploring customer concerns on service quality under the COVID-19 crisis: A social media analytics study from the retail industry
|
Li, Xinwei
|
|
|
70 |
C |
p.
|
artikel
|
| 19 |
Exploring determinants of the green smart technology product adoption from a sustainability adapted value-belief-norm perspective
|
Shang, Dawei
|
|
|
70 |
C |
p.
|
artikel
|
| 20 |
Exploring the factors influencing consumer engagement behavior regarding short-form video advertising: A big data perspective
|
Xiao, Lin
|
|
|
70 |
C |
p.
|
artikel
|
| 21 |
Exploring the hedonic factors affecting customer experiences in phygital retailing
|
Banik, Shanta
|
|
|
70 |
C |
p.
|
artikel
|
| 22 |
Hedonic service consumption and its dynamic effects on sales in the brick-and-mortar retail context
|
Zhou, Jiaying
|
|
|
70 |
C |
p.
|
artikel
|
| 23 |
Higher expectations of passengers do really sense: Development and validation a multiple scale-FliQual for air transport service quality
|
Chandra Mahapatra, Subas
|
|
|
70 |
C |
p.
|
artikel
|
| 24 |
How and why a touchscreen interface impacts psychological ownership and its downstream consequences
|
Liu, Yunxin
|
|
|
70 |
C |
p.
|
artikel
|
| 25 |
How social capital builds online brand advocacy in luxury social media brand communities
|
Wong, Amy
|
|
|
70 |
C |
p.
|
artikel
|
| 26 |
Impact of seller- and buyer-created content on product sales in the electronic commerce platform: The role of informativeness, readability, multimedia richness, and extreme valence
|
Cai, Xiaowei
|
|
|
70 |
C |
p.
|
artikel
|
| 27 |
Impact of streamers’ characteristics on sales performance of search and experience products: Evidence from Douyin
|
Yang, Xiao
|
|
|
70 |
C |
p.
|
artikel
|
| 28 |
Influencer marketing on TikTok: The effectiveness of humor and followers’ hedonic experience
|
Barta, Sergio
|
|
|
70 |
C |
p.
|
artikel
|
| 29 |
Integrated concepts of the UTAUT and TPB in virtual reality behavioral intention
|
Huang, Yung-Chuan
|
|
|
70 |
C |
p.
|
artikel
|
| 30 |
Is doing right all that matters in sustainability marketing? The role of fit in sustainable marketing strategies
|
Gleim, Mark R.
|
|
|
70 |
C |
p.
|
artikel
|
| 31 |
Low-frequency, high-impact: Discovering important rare events from UGC
|
Li, Jiawen
|
|
|
70 |
C |
p.
|
artikel
|
| 32 |
May robots be held responsible for service failure and recovery? The role of robot service provider agents’ human-likeness
|
Arikan, Esra
|
|
|
70 |
C |
p.
|
artikel
|
| 33 |
Navigating through difficult times with ethical marketing: Assessing consumers' willingness-to-pay in the sharing economy
|
Nadeem, Waqar
|
|
|
70 |
C |
p.
|
artikel
|
| 34 |
Reciprocity in upward product line extensions: A longitudinal study
|
Cho, Jihoon
|
|
|
70 |
C |
p.
|
artikel
|
| 35 |
Robots and AI in retailing and consumer services
|
Brengman, Malaika
|
|
|
70 |
C |
p.
|
artikel
|
| 36 |
Service robots in organisational frontlines—A retail managers’ perspective
|
Meyer, Patrick
|
|
|
70 |
C |
p.
|
artikel
|
| 37 |
Show me insides: Investigating the influences of product exploded view on consumers’ mental imagery, comprehension, attitude, and purchase intention
|
Cheng, Peiyao
|
|
|
70 |
C |
p.
|
artikel
|
| 38 |
The effect of customer ethnocentrism and customer participation on global brand attitude: The perspective of Chinese customer
|
Hong, EunPyo
|
|
|
70 |
C |
p.
|
artikel
|
| 39 |
The impact of live streamers' improvisational responses to unexpected events on their entrepreneurial performance
|
Wu, Daoyou
|
|
|
70 |
C |
p.
|
artikel
|
| 40 |
The impact of voice assistants’ intelligent attributes on consumer well-being: Findings from PLS-SEM and fsQCA
|
Kang, Weiyao
|
|
|
70 |
C |
p.
|
artikel
|
| 41 |
The influence of the ethics of E-retailers on online customer experience and customer satisfaction
|
Mainardes, Emerson Wagner
|
|
|
70 |
C |
p.
|
artikel
|
| 42 |
The relationship between loneliness and consumer shopping channel choice: Evidence from China
|
Wang, Jiawei
|
|
|
70 |
C |
p.
|
artikel
|
| 43 |
The role of interactivity from Instagram advertisements in shaping young female fashion consumers’ perceived value and behavioral intentions
|
Kim, Kyuree
|
|
|
70 |
C |
p.
|
artikel
|
| 44 |
Together or alone: Should service robots and frontline employees collaborate in retail-customer interactions at the POS?
|
De Gauquier, Laurens
|
|
|
70 |
C |
p.
|
artikel
|
| 45 |
Understanding consumers' mobile shopping continuance intention: New perspectives from South Africa
|
Maduku, Daniel K.
|
|
|
70 |
C |
p.
|
artikel
|
| 46 |
Understanding fraudulent returns and mitigation strategies in multichannel retailing
|
Zhang, Danni
|
|
|
70 |
C |
p.
|
artikel
|
| 47 |
Understanding the effect of art infusion type on retail product shopping: An attention to the intervening role of customers’ financial wealth
|
Park, Sangchul
|
|
|
70 |
C |
p.
|
artikel
|
| 48 |
Videogames-as-a-service: How does in-game value co-creation enhance premium gaming co-creation experience for players?
|
Hussain, Ali
|
|
|
70 |
C |
p.
|
artikel
|
| 49 |
Watching is valuable: Consumer views – Content consumption on OTT platforms
|
Chakraborty, Debarun
|
|
|
70 |
C |
p.
|
artikel
|
| 50 |
What do tourists look like to destination residents? Development of a tourist image scale from a high cultural distance perspective
|
Qiu, Wei
|
|
|
70 |
C |
p.
|
artikel
|
| 51 |
Why do we prefer humans to artificial intelligence in telemarketing? A mind perception explanation
|
Li, Sixian
|
|
|
70 |
C |
p.
|
artikel
|
| 52 |
You are being watched! Using anthropomorphism to curb customer misbehavior in access-based consumption
|
Gong, Xiushuang
|
|
|
70 |
C |
p.
|
artikel
|
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