| nr |
titel |
auteur |
tijdschrift |
jaar |
jaarg. |
afl. |
pagina('s) |
type |
| 1 |
Acceptance and use of big data techniques in services companies
|
Cabrera-Sánchez, Juan-Pedro
|
|
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52 |
C |
p.
|
artikel
|
| 2 |
An examination of the role of review valence and review source in varying consumption contexts on purchase decision
|
Tata, Sai Vijay
|
|
|
52 |
C |
p.
|
artikel
|
| 3 |
An investigation into the link between consumer's product involvement and store loyalty: The roles of shopping value goals and information search as the mediating factors
|
Rokonuzzaman, Md
|
|
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52 |
C |
p.
|
artikel
|
| 4 |
Brand fidelity: Scale development and validation
|
Grace, Debra
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52 |
C |
p.
|
artikel
|
| 5 |
Combining channels to make smart purchases: The role of webrooming and showrooming
|
Flavián, Carlos
|
|
|
52 |
C |
p.
|
artikel
|
| 6 |
Consumer perceived value, involvement, trust, susceptibility to interpersonal influence, and intention to participate in online group buying
|
Sharma, Varinder M.
|
|
|
52 |
C |
p.
|
artikel
|
| 7 |
Consumer reactions to olfactory congruence with brand image
|
Errajaa, Karim
|
|
|
52 |
C |
p.
|
artikel
|
| 8 |
Customer response toward employees’ emotional labor in service industry settings
|
Gong, Taeshik
|
|
|
52 |
C |
p.
|
artikel
|
| 9 |
Disclosure and assessment of unrecorded food waste at retail stores
|
Cicatiello, Clara
|
|
|
52 |
C |
p.
|
artikel
|
| 10 |
Dissatisfaction after service failures as a realized transaction risk: Customer opportunism as a function of external and internal rewards
|
Khantimirov, Denis
|
|
|
52 |
C |
p.
|
artikel
|
| 11 |
Does parasocial interaction with weight loss vloggers affect compliance? The role of vlogger characteristics, consumer readiness, and health consciousness
|
Sakib, MD Nazmus
|
|
|
52 |
C |
p.
|
artikel
|
| 12 |
Editorial Board
|
|
|
|
52 |
C |
p.
|
artikel
|
| 13 |
Effects of perceived interactivity of augmented reality on consumer responses: A mental imagery perspective
|
Park, Minjung
|
|
|
52 |
C |
p.
|
artikel
|
| 14 |
Elements of destination brand equity and destination familiarity regarding travel intention
|
Chi, Hsin-Kuang
|
|
|
52 |
C |
p.
|
artikel
|
| 15 |
Examining older consumers’ loyalty towards older brands in grocery retailing
|
Phua, Peilin
|
|
|
52 |
C |
p.
|
artikel
|
| 16 |
Examining the antecedents and consequences of perceived shopping value through smart retail technology
|
Adapa, Sujana
|
|
|
52 |
C |
p.
|
artikel
|
| 17 |
Explicating the privacy paradox: A qualitative inquiry of online shopping consumers
|
Bandara, Ruwan
|
|
|
52 |
C |
p.
|
artikel
|
| 18 |
Exploring different airport users’ service quality satisfaction between service providers and air travelers
|
Hong, Seock-Jin
|
|
|
52 |
C |
p.
|
artikel
|
| 19 |
Feelings of ownership and volunteering: Examining psychological ownership as a volunteering motivation for nonprofit service organisations
|
Ainsworth, Jeremy
|
|
|
52 |
C |
p.
|
artikel
|
| 20 |
Forecasting client retention — A machine-learning approach
|
Schaeffer, Satu Elisa
|
|
|
52 |
C |
p.
|
artikel
|
| 21 |
FsQCA versus regression: The context of customer engagement
|
Gligor, David
|
|
|
52 |
C |
p.
|
artikel
|
| 22 |
How consumers form product quality perceptions in absence of fixed posted prices: Interaction of product cues with seller reputation and third-party reviews
|
Narwal, Preeti
|
|
|
52 |
C |
p.
|
artikel
|
| 23 |
How do electronic word of mouth practices contribute to mobile banking adoption?
|
Shankar, Amit
|
|
|
52 |
C |
p.
|
artikel
|
| 24 |
How perceived trust mediates merchant's intention to use a mobile wallet technology
|
Singh, Nidhi
|
|
|
52 |
C |
p.
|
artikel
|
| 25 |
How situational circumstances modify the effects of frontline employees’ competences on customer satisfaction with the store
|
Lucia-Palacios, Laura
|
|
|
52 |
C |
p.
|
artikel
|
| 26 |
How store managers can empower their teams to engage in constructive deviance: Theory development through a multiple case study
|
Mertens, Willem
|
|
|
52 |
C |
p.
|
artikel
|
| 27 |
‘I'm like you, you're like me, we make a great brand community!’ Similarity and children's brand community participation.
|
Hook, Margurite
|
|
|
52 |
C |
p.
|
artikel
|
| 28 |
Impact of sales Promotion's benefits on perceived value: Does product category moderate the results?
|
Sinha, Somesh Kumar
|
|
|
52 |
C |
p.
|
artikel
|
| 29 |
Intentionality and transformative services: Wellbeing co-creation and spill-over effects
|
Finsterwalder, Jörg
|
|
|
52 |
C |
p.
|
artikel
|
| 30 |
Investigating consumer attitudes and intentions toward online fashion renting retailing
|
Lee, Stacy H.N.
|
|
|
52 |
C |
p.
|
artikel
|
| 31 |
Investigating the impact of Internet of Things services from a smartphone app on grocery shopping
|
Fagerstrøm, Asle
|
|
|
52 |
C |
p.
|
artikel
|
| 32 |
Locally-owned convenience stores and the local economy
|
Rybaczewska, Maria
|
|
|
52 |
C |
p.
|
artikel
|
| 33 |
Mediating role of customer forgiveness between perceived justice and satisfaction
|
Muhammad, Lakhi
|
|
|
52 |
C |
p.
|
artikel
|
| 34 |
Money-back guarantee and pricing decision with retailer's store brand
|
Huang, Zongsheng
|
|
|
52 |
C |
p.
|
artikel
|
| 35 |
On-shelf availability and logistics rationalization. A participative methodology for supply chain improvement
|
García-Arca, Jesús
|
|
|
52 |
C |
p.
|
artikel
|
| 36 |
Opening the black box of gameful experience: Implications for gamification process design
|
Leclercq, Thomas
|
|
|
52 |
C |
p.
|
artikel
|
| 37 |
Positive emotion bias: Role of emotional content from online customer reviews in purchase decisions
|
Guo, Junpeng
|
|
|
52 |
C |
p.
|
artikel
|
| 38 |
Private label shoppers between fast fashion trends and status symbolism – A customer characteristics investigation
|
Bockholdt, Katrin
|
|
|
52 |
C |
p.
|
artikel
|
| 39 |
Retailer selection compulsion in the subsistence markets
|
Mukherjee, Srabanti
|
|
|
52 |
C |
p.
|
artikel
|
| 40 |
Searching offline and buying online – An analysis of showrooming forms and segments
|
Schneider, Patricia J.
|
|
|
52 |
C |
p.
|
artikel
|
| 41 |
Second-hand shopping and brand loyalty: The role of online collaborative redistribution platforms
|
Abbes, Intissar
|
|
|
52 |
C |
p.
|
artikel
|
| 42 |
Shedding light on sharing ECONOMY and new materialist consumption: An empirical approach
|
Alonso-Almeida, María del Mar
|
|
|
52 |
C |
p.
|
artikel
|
| 43 |
Shopping centre clusters: Competition or synergies? The case of the region of murcia (Spain)
|
Padilla, Armando Ortuño
|
|
|
52 |
C |
p.
|
artikel
|
| 44 |
Smartphone preferences and brand loyalty: A discrete choice model reflecting the reference point and peer effect
|
Kim, Junghun
|
|
|
52 |
C |
p.
|
artikel
|
| 45 |
The bandwagon luxury consumption in Tunisian case: The roles of independent and interdependent self concept
|
Bahri-Ammari, Nedra
|
|
|
52 |
C |
p.
|
artikel
|
| 46 |
The congruence effect between product emotional appeal and country-based emotion: The moderating role of country-of-origin
|
Septianto, Felix
|
|
|
52 |
C |
p.
|
artikel
|
| 47 |
The Devil might wear Prada, but Narcissus wears counterfeit Gucci! How social adjustive functions influence counterfeit luxury purchases
|
Ngo, Liem Viet
|
|
|
52 |
C |
p.
|
artikel
|
| 48 |
The effect of benign and malicious envies on desire to buy luxury fashion items
|
Loureiro, Sandra Maria Correia
|
|
|
52 |
C |
p.
|
artikel
|
| 49 |
The effect of credit card versus mobile payment on convenience and consumers’ willingness to pay
|
Boden, Joe
|
|
|
52 |
C |
p.
|
artikel
|
| 50 |
The effects of match-ups on the consumer attitudes toward internet celebrities and their live streaming contents in the context of product endorsement
|
Park, Hyun Jung
|
|
|
52 |
C |
p.
|
artikel
|
| 51 |
The impact of daily weather on retail sales: An empirical study in brick-and-mortar stores
|
Badorf, Florian
|
|
|
52 |
C |
p.
|
artikel
|
| 52 |
The role of culture and purchasing power parity in shaping mall-shoppers’ profiles
|
Gilboa, Shaked
|
|
|
52 |
C |
p.
|
artikel
|
| 53 |
The role of customer online brand experience in customers' intention to forward online company-generated content: The case of the Islamic online banking sector in Palestine
|
Yasin, Mahmoud
|
|
|
52 |
C |
p.
|
artikel
|
| 54 |
The role of fundamental motivations in willingness-to-pay online
|
Salonen, Ville
|
|
|
52 |
C |
p.
|
artikel
|
| 55 |
The roles of perceived risk, attractiveness of the online store and familiarity with AR in the influence of AR on patronage intention
|
Bonnin, Gaël
|
|
|
52 |
C |
p.
|
artikel
|
| 56 |
Understanding consumers’ behavior to adopt self-service parcel services for last-mile delivery
|
Zhou, Min
|
|
|
52 |
C |
p.
|
artikel
|
| 57 |
Understanding the drivers of organic foods purchasing of millennials: Evidence from Brazil and Spain
|
Molinillo, Sebastian
|
|
|
52 |
C |
p.
|
artikel
|
| 58 |
US small retail businesses’ perception of competition: Looking through a lens of fear, confidence, or cooperation
|
Byun, Sang-Eun
|
|
|
52 |
C |
p.
|
artikel
|
| 59 |
Visual attention to the main image of a hotel website based on its position, type of navigation and belonging to Millennial generation: An eye tracking study
|
Espigares-Jurado, Francisco
|
|
|
52 |
C |
p.
|
artikel
|
| 60 |
Visual merchandising of pastries in foodscapes: The influence of plate colours on consumers’ flavour expectations and perceptions
|
Kpossa, Monyédodo Régis
|
|
|
52 |
C |
p.
|
artikel
|
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