| nr |
titel |
auteur |
tijdschrift |
jaar |
jaarg. |
afl. |
pagina('s) |
type |
| 1 |
An adaptive nonlinear approach for estimation of consumer satisfaction and loyalty in mobile phone sector of India
|
Rahul, T.
|
|
2014
|
21 |
4 |
p. 570-580
11 p.
|
artikel
|
| 2 |
A study of the impact of Corporate Social Responsibility and price image on retailer personality and consumers' reactions (satisfaction, trust and loyalty to the retailer)
|
Lombart, Cindy
|
|
2014
|
21 |
4 |
p. 630-642
13 p.
|
artikel
|
| 3 |
Conceptualizing the brand in social media community: The five sources model
|
Davis, Robert
|
|
2014
|
21 |
4 |
p. 468-481
14 p.
|
artikel
|
| 4 |
Conveying conscientiousness: Exploring environmental images across servicescapes
|
Kauppinen-Räisänen, Hannele
|
|
2014
|
21 |
4 |
p. 520-528
9 p.
|
artikel
|
| 5 |
Deviant behavior in retail, when sales associates “Go Bad”! Examining the relationship between the work–family interface, job stress, and salesperson deviance
|
Swimberghe, Krist
|
|
2014
|
21 |
4 |
p. 424-431
8 p.
|
artikel
|
| 6 |
Editorial board
|
|
|
2014
|
21 |
4 |
p. IFC-
1 p.
|
artikel
|
| 7 |
Factors affecting Indian shoppers׳ attitude and purchase intention: An empirical check
|
Das, Gopal
|
|
2014
|
21 |
4 |
p. 561-569
9 p.
|
artikel
|
| 8 |
Feed them facts: Value perceptions and consumer use of sustainability-related product information
|
Meise, Jan Niklas
|
|
2014
|
21 |
4 |
p. 510-519
10 p.
|
artikel
|
| 9 |
How consumers as aesthetic subjects co-create the aesthetic experience of the retail environment
|
Nuttavuthisit, Krittinee
|
|
2014
|
21 |
4 |
p. 432-437
6 p.
|
artikel
|
| 10 |
How to reduce perceived risk when buying online: The interactions between intangibility, product knowledge, brand familiarity, privacy and security concerns
|
Nepomuceno, Marcelo Vinhal
|
|
2014
|
21 |
4 |
p. 619-629
11 p.
|
artikel
|
| 11 |
Influence of consumer attitude toward online brand community on revisit intention and brand trust
|
Jung, Na Young
|
|
2014
|
21 |
4 |
p. 581-589
9 p.
|
artikel
|
| 12 |
Information and its impact on consumers׳ reactions to restrictive return policies
|
Bahn, Kenneth D.
|
|
2014
|
21 |
4 |
p. 415-423
9 p.
|
artikel
|
| 13 |
Interformat competition in the grocery retailing
|
Cardinali, Maria Grazia
|
|
2014
|
21 |
4 |
p. 438-448
11 p.
|
artikel
|
| 14 |
Intrinsic factors affecting impulsive buying behaviour—Evidence from India
|
Badgaiyan, Anant Jyoti
|
|
2014
|
21 |
4 |
p. 537-549
13 p.
|
artikel
|
| 15 |
Multiple store patronage: The effects of store characteristics
|
Maruyama, Masayoshi
|
|
2014
|
21 |
4 |
p. 601-609
9 p.
|
artikel
|
| 16 |
Online consumer behaviour and its relationship to website atmospheric induced flow: Insights into online travel agencies in China
|
Gao, Lingling
|
|
2014
|
21 |
4 |
p. 653-665
13 p.
|
artikel
|
| 17 |
Premium generic brand (PGB) choice vis-à-vis generic and national brands: A scenario comparison for self-use, family consumption and gift giving in a food versus non-food and cross-cultural context
|
Baumann, Chris
|
|
2014
|
21 |
4 |
p. 492-501
10 p.
|
artikel
|
| 18 |
Retail buyer segmentation based on the use of assortment decision factors
|
Bahng, Youngjin
|
|
2014
|
21 |
4 |
p. 643-652
10 p.
|
artikel
|
| 19 |
Self-construals, symbolic and hedonic preferences, and actual purchase behavior
|
Millan, Elena
|
|
2014
|
21 |
4 |
p. 550-560
11 p.
|
artikel
|
| 20 |
Should new online stores invest in social presence elements? The effect of social presence on initial trust formation
|
Ogonowski, Andrzej
|
|
2014
|
21 |
4 |
p. 482-491
10 p.
|
artikel
|
| 21 |
“Switching is easy”—Service firm communications to encourage customer switching
|
Pick, Doreén
|
|
2014
|
21 |
4 |
p. 502-509
8 p.
|
artikel
|
| 22 |
The effects of mall renovation on shopping values, satisfaction and spending behaviour
|
Chebat, Jean-Charles
|
|
2014
|
21 |
4 |
p. 610-618
9 p.
|
artikel
|
| 23 |
The influence of customer loyalty program design on the relationship between customer motives and value perception
|
Kreis, Henning
|
|
2014
|
21 |
4 |
p. 590-600
11 p.
|
artikel
|
| 24 |
The mediating influence of trust in the adoption of the mobile wallet
|
Shaw, Norman
|
|
2014
|
21 |
4 |
p. 449-459
11 p.
|
artikel
|
| 25 |
The role of social network websites in the consumer–brand relationship
|
Park, Hyejune
|
|
2014
|
21 |
4 |
p. 460-467
8 p.
|
artikel
|
| 26 |
When the customer has left the store: An examination of the potential for satisfaction rub-off effects and purchase versus no purchase implications
|
Söderlund, Magnus
|
|
2014
|
21 |
4 |
p. 529-536
8 p.
|
artikel
|
Tijdschrift beschrijving