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Details van artikel 128 van 245 gevonden artikelen
| Titel: |
On-the-job relationships among self-reported oral communication apprehension, job satisfaction, and organizational citizenship behaviors |
| Auteur: |
Gibbs, Veronica Lynn Rosenfeld, Lawrence B. Javidi, Manoochehr |
| Verschenen in: |
Communication research reports |
| Paginering: | Jaargang 11 (1994) nr. 2 pagina's 209-220 |
| Jaar: |
1994-12 |
| Inhoud: |
This study assessed the relationships among self-reported oral communication apprehension (CA), job satisfaction, and organizational citizenship behaviors (OCB) for employees of a bank located in the southeastern U.S. Results indicated positive relationships between several of the job satisfaction and OCB variables, and several negative relationships between oral CA and OCB variables, and oral CA and job satisfaction variables. Also, individuals with high oral CA, in comparison to those with low oral CA, were found to score significantly lower on dimensions of organizational citizenship behavior and job satisfaction. Implications of these findings for the organization are discussed, as are reactions to the research findings by bank personnel. |
| Uitgever: |
Routledge |
| Bronbestand: |
Elektronische Wetenschappelijke Tijdschriften |
Details van artikel 128 van 245 gevonden artikelen
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