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Details for article 128 of 245 found articles
| Title: |
On-the-job relationships among self-reported oral communication apprehension, job satisfaction, and organizational citizenship behaviors |
| Author: |
Gibbs, Veronica Lynn Rosenfeld, Lawrence B. Javidi, Manoochehr |
| Appeared in: |
Communication research reports |
| Paging: | Volume 11 (1994) nr. 2 pages 209-220 |
| Year: |
1994-12 |
| Contents: |
This study assessed the relationships among self-reported oral communication apprehension (CA), job satisfaction, and organizational citizenship behaviors (OCB) for employees of a bank located in the southeastern U.S. Results indicated positive relationships between several of the job satisfaction and OCB variables, and several negative relationships between oral CA and OCB variables, and oral CA and job satisfaction variables. Also, individuals with high oral CA, in comparison to those with low oral CA, were found to score significantly lower on dimensions of organizational citizenship behavior and job satisfaction. Implications of these findings for the organization are discussed, as are reactions to the research findings by bank personnel. |
| Publisher: |
Routledge |
| Source file: |
Elektronische Wetenschappelijke Tijdschriften |
Details for article 128 of 245 found articles
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