| nr |
titel |
auteur |
tijdschrift |
jaar |
jaarg. |
afl. |
pagina('s) |
type |
| 1 |
A comprehensive view of biometric payment in retailing: A complete study from user to expert
|
Zarco, Carmen
|
|
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79 |
C |
p.
|
artikel
|
| 2 |
A hybrid multi-attribute decision-making model for the systematic evaluation of exoticism-themed retail spaces from the perspective of consumer experience
|
Zheng, Wei-Quan
|
|
|
79 |
C |
p.
|
artikel
|
| 3 |
A matter of identity: Promoting plant-based food among meat-eaters through a common identity priming
|
Donato, Carmela
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|
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79 |
C |
p.
|
artikel
|
| 4 |
An agent-based simulation model for analyzing and optimizing omni-channel retailing operation decisions
|
Li, Jing
|
|
|
79 |
C |
p.
|
artikel
|
| 5 |
Analysing the impact of coupled domestic demand dynamics of green and low-carbon consumption in the market based on SEM-ANN
|
Di, Kaisheng
|
|
|
79 |
C |
p.
|
artikel
|
| 6 |
An empirical study on the dark side of service employees’ AI awareness: Behavioral responses, emotional mechanisms, and mitigating factors
|
Zhou, Shuai
|
|
|
79 |
C |
p.
|
artikel
|
| 7 |
Are discounts useful in promoting suboptimal foods for sustainable consumption and production? The interaction effects of original prices, discount presentation modes, and product types
|
Chang, Hsiu-Hua
|
|
|
79 |
C |
p.
|
artikel
|
| 8 |
Are we ready for metaverse adoption in the service industry? Theoretically exploring the barriers to successful adoption
|
Gupta, Rohit
|
|
|
79 |
C |
p.
|
artikel
|
| 9 |
Assessing the impact of AI-chatbot service quality on user e-brand loyalty through chatbot user trust, experience and electronic word of mouth
|
Shahzad, Muhammad Farrukh
|
|
|
79 |
C |
p.
|
artikel
|
| 10 |
Bundling products and service on influencer channels
|
Xie, Lei
|
|
|
79 |
C |
p.
|
artikel
|
| 11 |
Can consumer engagement on social media affect brand extension success? The case of luxury fashion brands and restaurants
|
Yoo, Jungmin
|
|
|
79 |
C |
p.
|
artikel
|
| 12 |
Compatible electric vehicle charging service: Blessing or curse?
|
Chen, Feng
|
|
|
79 |
C |
p.
|
artikel
|
| 13 |
Consumer reactions to chatbot versus human service: An investigation in the role of outcome valence and perceived empathy
|
Markovitch, Dmitri G.
|
|
|
79 |
C |
p.
|
artikel
|
| 14 |
Consumers’ attention, experience, and action to organic consumption: The moderating role of anticipated pride and moral obligation
|
Chae, Myoung-Jin
|
|
|
79 |
C |
p.
|
artikel
|
| 15 |
Corrigendum to “Has the COVID-19 pandemic changed the influence of word-of-mouth on purchasing decisions?” [J. Retailing Consum. Serv. 74 (2023) 103411]
|
Byun, Kate Jeonghee
|
|
|
79 |
C |
p.
|
artikel
|
| 16 |
CSR of stock markets companies and customers purchase intentions: An empirical analysis in Spain
|
Herrador-Alcaide, Teresa
|
|
|
79 |
C |
p.
|
artikel
|
| 17 |
Decoding green food safety information dependency in the digital era: An intelligent validation using SEM-ANN framework
|
Zhao, Tong
|
|
|
79 |
C |
p.
|
artikel
|
| 18 |
Descriptive or injunctive? The effect of sustainable normative appeals and advertising orientations on environmentally responsible consumption behavior in a collective action perspective
|
Jiang, Kan
|
|
|
79 |
C |
p.
|
artikel
|
| 19 |
Digital human calls you dear: How do customers respond to virtual streamers’ social-oriented language in e-commerce livestreaming? A stereotyping perspective
|
Yao, Ruiqi
|
|
|
79 |
C |
p.
|
artikel
|
| 20 |
Does digitalization help green consumption? Empirical test based on the perspective of supply and demand of green products
|
Peng, Yue
|
|
|
79 |
C |
p.
|
artikel
|
| 21 |
Does multilingual packaging influence purchasing in retail segment? Evidence from multiple experiments
|
Tan, Fuqiang
|
|
|
79 |
C |
p.
|
artikel
|
| 22 |
Don’t be a hamster! Social appeals to curb panic buying at the point-of-sale
|
Arnet, Sandro
|
|
|
79 |
C |
p.
|
artikel
|
| 23 |
Do you create your content yourself? Using generative artificial intelligence for social media content creation diminishes perceived brand authenticity
|
Brüns, Jasper David
|
|
|
79 |
C |
p.
|
artikel
|
| 24 |
Drives of in-store revenge consumption in the post-pandemic: A study in China
|
Le, Hoang Tran Phuoc Mai
|
|
|
79 |
C |
p.
|
artikel
|
| 25 |
Driving consumer engagement for digital payment brands: Content strategy on instagram
|
Pathak, Atul Arun
|
|
|
79 |
C |
p.
|
artikel
|
| 26 |
Eco-engagement: Tracing CSR communication's ripple effect on consumer hospitality loyalty
|
Cao, Peng
|
|
|
79 |
C |
p.
|
artikel
|
| 27 |
e-commerce website customer engagement: Delineating the role of UTAUT, vividness, and compulsion
|
Taheri, Babak
|
|
|
79 |
C |
p.
|
artikel
|
| 28 |
Editorial Board
|
|
|
|
79 |
C |
p.
|
artikel
|
| 29 |
Embracing digital companions: Unveiling customer engagement with anthropomorphic AI service robots in cross-cultural context
|
Mehmood, Khalid
|
|
|
79 |
C |
p.
|
artikel
|
| 30 |
Employee motivations in shaping customer value co-creation attitude and behavior: Job position as a moderator
|
Amin, Muhammad
|
|
|
79 |
C |
p.
|
artikel
|
| 31 |
Ethical marketing framework for metaverse simulated experiences of tourism (SET): An exploration of consumers’ aspirations and fears
|
Petr, Christine
|
|
|
79 |
C |
p.
|
artikel
|
| 32 |
Examining the influence of source factors and content characteristics of influencers' post on consumer engagement and purchase intention: A moderated analysis
|
Sardar, Sainaz
|
|
|
79 |
C |
p.
|
artikel
|
| 33 |
Experience intensification to purchase intentions of derivative works in service-intensive industries: An empirical study
|
Guan, Shuqi
|
|
|
79 |
C |
p.
|
artikel
|
| 34 |
Exploring performance heterogeneity: Integrative insights from strategic management and marketing
|
Wilden, Ralf
|
|
|
79 |
C |
p.
|
artikel
|
| 35 |
Exploring the social diffusion effects of green consumption: Evidence from green innovative products
|
Wang, Zhihao
|
|
|
79 |
C |
p.
|
artikel
|
| 36 |
Exploring the three-dimensional effect of corporate social responsibility on brand equity, corporate reputation, and willingness to pay. A study of the fashion industry
|
Gálvez-Sánchez, Francisco Jesús
|
|
|
79 |
C |
p.
|
artikel
|
| 37 |
Friend and Foe: The impact of complimentary competitor content (CCC) on consumer response towards the endorsing competitor
|
Stockheim, Inbal
|
|
|
79 |
C |
p.
|
artikel
|
| 38 |
From empathetic hearts to digital hands: A study of compassion and donation behavior in social media advertising
|
Kim, Minseong
|
|
|
79 |
C |
p.
|
artikel
|
| 39 |
Green and gamified! An investigation of consumer participation in green last-mile from a gamification affordance perspective
|
Liu, Xiaodi
|
|
|
79 |
C |
p.
|
artikel
|
| 40 |
Healing or hesitation? The impact of anthropomorphism on consumers' repair intentions for products
|
Qin, Huanyu
|
|
|
79 |
C |
p.
|
artikel
|
| 41 |
High-end fashion as a social phenomenon: Exploring the perceptions of designers and consumers
|
Pedro, Yael
|
|
|
79 |
C |
p.
|
artikel
|
| 42 |
How do consumers’ fashion lifestyles differentiate their logistics preferences for fashion products?
|
Ma, Bohao
|
|
|
79 |
C |
p.
|
artikel
|
| 43 |
How to cooperate in a three-tier food delivery service supply chain
|
Ma, Shigui
|
|
|
79 |
C |
p.
|
artikel
|
| 44 |
How to make busy individuals donate more? The matching effect of charitable appeals and busyness on willingness to donate
|
Zheng, Chundong
|
|
|
79 |
C |
p.
|
artikel
|
| 45 |
Impact of transformational leadership on service delivery behaviours of frontline service employees
|
Jauhari, Hemang
|
|
|
79 |
C |
p.
|
artikel
|
| 46 |
Increasing trust and value of mobile advertising in retailing: A survey design, machine learning approach, and blockchain in the trust path
|
Hajian, Ava
|
|
|
79 |
C |
p.
|
artikel
|
| 47 |
Informative or affective? Exploring the effects of streamers’ topic types on user engagement in live streaming commerce
|
Luo, Lijuan
|
|
|
79 |
C |
p.
|
artikel
|
| 48 |
In help-seekers' shoes: First-person pronouns entitled charitable fundraising campaigns and individual donating behavior in China
|
Gao, Yongqiang
|
|
|
79 |
C |
p.
|
artikel
|
| 49 |
Is digital fashion the future of the metaverse? Insights from YouTube comments
|
Luong, Van Ha
|
|
|
79 |
C |
p.
|
artikel
|
| 50 |
Is virtual streamer useful? Effect of streamer type on consumer brand forgiveness when streamers make inappropriate remarks
|
Xie, Jifei
|
|
|
79 |
C |
p.
|
artikel
|
| 51 |
Luxury brand at the cusp of lipstick effects: Turning brand selfies into luxury brand curruncy to thrive via richcession
|
Raza, Mohsin
|
|
|
79 |
C |
p.
|
artikel
|
| 52 |
Managing the co-creation of accessible and inclusive family recreation retail encounters: A critical incident analysis
|
Cerdan-Chiscano, Monica
|
|
|
79 |
C |
p.
|
artikel
|
| 53 |
Market dynamics between retail channels and short food supply chains: A case of organic fruits
|
Mosadegh Sedghy, B.
|
|
|
79 |
C |
p.
|
artikel
|
| 54 |
Mining spatial-temporal patterns from customer data to improve forecasting of customer flow across multiple sites
|
Liu, Hsiu-Wen
|
|
|
79 |
C |
p.
|
artikel
|
| 55 |
Navigating retail inflation in Brazil: A machine learning and web scraping approach to the basic food basket
|
Muñoz-Villamizar, Andrés
|
|
|
79 |
C |
p.
|
artikel
|
| 56 |
Nitty-gritties of customer experience in metaverse retailing
|
Mehrotra, Ankit
|
|
|
79 |
C |
p.
|
artikel
|
| 57 |
Optimizing service encounters through mascot-like robot with a politeness strategy
|
Zhang, Huixian
|
|
|
79 |
C |
p.
|
artikel
|
| 58 |
Organizational structure and store performance in the grocery retail industry: The moderating role of narcissistic leadership
|
Sánchez-Gómez, Roberto
|
|
|
79 |
C |
p.
|
artikel
|
| 59 |
Polluted cognition: The effect of air pollution on online purchasing behavior
|
Li, Chenxi
|
|
|
79 |
C |
p.
|
artikel
|
| 60 |
Predicting E-commerce customer satisfaction: Traditional machine learning vs. deep learning approaches
|
Zaghloul, Maha
|
|
|
79 |
C |
p.
|
artikel
|
| 61 |
Predicting label brand loyalty: A comparison of two models using a partial least square-structural equation modeling
|
Karoui, Sedki
|
|
|
79 |
C |
p.
|
artikel
|
| 62 |
Predicting restaurants’ surplus food platform continuance: Insights from the combined use of PLS-SEM and NCA and predictive model comparisons
|
Magno, Francesca
|
|
|
79 |
C |
p.
|
artikel
|
| 63 |
Product assortment and online sales in community group-buying channel: Evidence from a convenience store chain
|
Tian, Xin
|
|
|
79 |
C |
p.
|
artikel
|
| 64 |
Product-specified dual-channel retail management with significant consumer service
|
Amankou, Kunomboua Anicet Cyrille
|
|
|
79 |
C |
p.
|
artikel
|
| 65 |
Profit-driven fusion framework based on bagging and boosting classifiers for potential purchaser prediction
|
Liu, Zhenkun
|
|
|
79 |
C |
p.
|
artikel
|
| 66 |
Promoting individual and organization-oriented sustainable behaviors among employees in tourism and hospitality
|
Chua, Bee-Lia
|
|
|
79 |
C |
p.
|
artikel
|
| 67 |
Psychographic segmentation of multichannel customers: investigating the influence of individual differences on channel choice and switching behavior
|
Blömker, Jan
|
|
|
79 |
C |
p.
|
artikel
|
| 68 |
Realisation that online advertisements are misleading: Involvement of middle-aged and older adults with botanical dietary supplements
|
Sun, Yuting
|
|
|
79 |
C |
p.
|
artikel
|
| 69 |
Refueling convenience and range satisfaction in electric mobility: Investigating consumer willingness to use battery swap services for electric vehicles
|
Adu-Gyamfi, Gibbson
|
|
|
79 |
C |
p.
|
artikel
|
| 70 |
Research on strategies for improving green product consumption sentiment from the perspective of big data
|
Wang, Liping
|
|
|
79 |
C |
p.
|
artikel
|
| 71 |
Retailing in the metaverse: A framework of managerial considerations for success
|
Eggenschwiler, Matthias
|
|
|
79 |
C |
p.
|
artikel
|
| 72 |
Retail management policy through firefly algorithm under uncertainty using Dempster-Shafer theory for production firm
|
Sohani, Sahar
|
|
|
79 |
C |
p.
|
artikel
|
| 73 |
Saudi millennials’ panic buying behavior during pandemic and post-pandemic: Role of social media addiction and religious values and commitment
|
Dash, Ganesh
|
|
|
79 |
C |
p.
|
artikel
|
| 74 |
Shopping centers challenging decline: Competitive strategies in three case studies from Madrid's urban area
|
Escudero-Gómez, Luis Alfonso
|
|
|
79 |
C |
p.
|
artikel
|
| 75 |
Showing usage behavior or not? The effect of virtual influencers’ product usage behavior on consumers
|
Yang, Defeng
|
|
|
79 |
C |
p.
|
artikel
|
| 76 |
Social media influencer over-endorsement: Implications from a moderated-mediation analysis
|
Cheah, Chee Wei
|
|
|
79 |
C |
p.
|
artikel
|
| 77 |
Stocking up on hand sanitizer: Pandemic lessons for retailers and consumers
|
Pan, Xiaodan
|
|
|
79 |
C |
p.
|
artikel
|
| 78 |
Strategic responses to the aggregator platform: Pricing and information sharing
|
Sun, Ke
|
|
|
79 |
C |
p.
|
artikel
|
| 79 |
Sustainable messaging strategies and consumer food waste: The congruence effect between message framing and state anxiety
|
Dai, Jiatong
|
|
|
79 |
C |
p.
|
artikel
|
| 80 |
Synergic effect of carbon regulation policies and multi-period credit financing in global retailing with reworking
|
Dey, Bikash Koli
|
|
|
79 |
C |
p.
|
artikel
|
| 81 |
Tackling consumer information asymmetry and perceived uncertainty for luxury re-commerce through seller signals
|
Pandey, Shweta
|
|
|
79 |
C |
p.
|
artikel
|
| 82 |
The effect of empathetic response and consumers’ narcissism in voice-based artificial intelligence
|
Poushneh, Atieh
|
|
|
79 |
C |
p.
|
artikel
|
| 83 |
The effects of QR-pay scanning modes on consumer product evaluations
|
Wang, Ziwei
|
|
|
79 |
C |
p.
|
artikel
|
| 84 |
The inverted U-shaped relationship between information entropy of keyword combinations and sales of digital products: Evidence from China Tmall
|
Li, Baoku
|
|
|
79 |
C |
p.
|
artikel
|
| 85 |
The organic odyssey: Navigating the influence of attitude on purchase intent, mediated by perceived value, quality, and price in India
|
Chandra Pant, Satish
|
|
|
79 |
C |
p.
|
artikel
|
| 86 |
The potency of audiovisual attractiveness and influencer marketing: The road to customer behavioral engagement
|
Akhtar, Naeem
|
|
|
79 |
C |
p.
|
artikel
|
| 87 |
The role of incentive policies and personal innovativeness in consumers' carbon footprint tracking apps adoption in China
|
Cudjoe, Dan
|
|
|
79 |
C |
p.
|
artikel
|
| 88 |
The time code of online consumption: Exploring the impact of work hours on online consumption in the retail industry
|
Liu, Na
|
|
|
79 |
C |
p.
|
artikel
|
| 89 |
Tricks of the trade: Understanding and utilizing influencer tactics to improve retailer performance
|
Rosengren, Sara
|
|
|
79 |
C |
p.
|
artikel
|
| 90 |
Ugly produce and food waste management: An analysis based on a social cognitive perspective
|
Young, Aiden
|
|
|
79 |
C |
p.
|
artikel
|
| 91 |
Uncovering air traveler purchase behavior: Influence of airline goods product characteristics towards repurchase intention
|
Lee, Jiyoung
|
|
|
79 |
C |
p.
|
artikel
|
| 92 |
Understanding impulse buying in short video live E-commerce: The perspective of consumer vulnerability and product type
|
Zhang, Yundi
|
|
|
79 |
C |
p.
|
artikel
|
| 93 |
Understanding the impact of national culture differences on customers’ online social shopping behaviours
|
Agag, Gomaa
|
|
|
79 |
C |
p.
|
artikel
|
| 94 |
Unlocking the potential of AI: Enhancing consumer engagement in the beauty and cosmetic product purchases
|
Chakraborty, Debarun
|
|
|
79 |
C |
p.
|
artikel
|
| 95 |
Unraveling the intricacies of panic buying: An evolutionary game-theoretic exploration of the evolution and intervention
|
Ma, Xuan
|
|
|
79 |
C |
p.
|
artikel
|
| 96 |
Unveiling impact dynamics: Discriminatory brand advertisements, stress response, and the call for ethical marketing practices
|
Friedmann, Enav
|
|
|
79 |
C |
p.
|
artikel
|
| 97 |
Using PLS-SEM to test the relationship model of corporate social performance across the product/service continuum: When do shared values matter?
|
Eveland, Vicki Blakney
|
|
|
79 |
C |
p.
|
artikel
|
| 98 |
Virtually human: anthropomorphism in virtual influencer marketing
|
Dabiran, Ehsan
|
|
|
79 |
C |
p.
|
artikel
|
| 99 |
What drives higher active customer engagement in luxury brands’ social media? Measurement and contingencies
|
Aldhamiri, Ali
|
|
|
79 |
C |
p.
|
artikel
|
| 100 |
Which trust layer better counterbalances the risk impact on travel intentions in a crisis scenario?
|
Castaldo, Sandro
|
|
|
79 |
C |
p.
|
artikel
|
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