| no |
title |
author |
magazine |
year |
volume |
issue |
page(s) |
type |
| 1 |
A green experience with eco-friendly cars: A young consumer electric vehicle rental behavioral model
|
Gulzari, Adeela
|
|
|
65 |
C |
p.
|
article
|
| 2 |
Are privacy concerns still relevant? Revisiting consumer behaviour in omnichannel retailing
|
Cheah, Jun-Hwa
|
|
|
65 |
C |
p.
|
article
|
| 3 |
Building engagement in online brand communities: The effects of socially beneficial initiatives on collective social capital
|
Wong, Amy
|
|
|
65 |
C |
p.
|
article
|
| 4 |
Can't touch this? Conceptualizing the customer touchpoint in the context of omni-channel retailing
|
Barann, Benjamin
|
|
|
65 |
C |
p.
|
article
|
| 5 |
Change in technology-enabled omnichannel customer experiences in-store
|
Alexander, Bethan
|
|
|
65 |
C |
p.
|
article
|
| 6 |
Changes in consumption patterns during the COVID-19 pandemic: Analyzing the revenge spending motivations of different emotional groups
|
Park, Inyoung
|
|
|
65 |
C |
p.
|
article
|
| 7 |
Clean labeling: Is it about the presence of benefits or the absence of detriments? Consumer response to personal care claims
|
Grappe, Cindy G.
|
|
|
65 |
C |
p.
|
article
|
| 8 |
Combining sell-out data with shopper behaviour data for category performance measurement: The role of category conversion power
|
Pascucci, Federica
|
|
|
65 |
C |
p.
|
article
|
| 9 |
Comparison of localized and foreign restaurant brands for consumer behavior prediction
|
Liu, Chih-Hsing
|
|
|
65 |
C |
p.
|
article
|
| 10 |
Critical factors characterizing consumers’ intentions to use drones for last-mile delivery: Does delivery risk matter?
|
Osakwe, Christian Nedu
|
|
|
65 |
C |
p.
|
article
|
| 11 |
Cross-national differences in travelers’ continuance of knowledge sharing in online travel communities
|
Selim, Hassan
|
|
|
65 |
C |
p.
|
article
|
| 12 |
Detection of potential customers’ empathy behavior towards customers' reviews
|
Hossain, Md Shamim
|
|
|
65 |
C |
p.
|
article
|
| 13 |
Does impact of campaign and consumer guilt help in exploring the role of national identity and purchase decisions of consumers?
|
Malhotra, Gunjan
|
|
|
65 |
C |
p.
|
article
|
| 14 |
Does social trust always explain the active use of sharing-based programs?: A cross-national comparison of Indian and U.S. rideshare consumers
|
Cha, Moon-Kyung
|
|
|
65 |
C |
p.
|
article
|
| 15 |
“Do not impose on others what you desire.” Research on the influence of service Personnel's interactive orientation on customer comfort
|
Li, Mengyi
|
|
|
65 |
C |
p.
|
article
|
| 16 |
Do tech products have a beauty premium? The effect of visual aesthetics of wearables on willingness-to-pay premium and the role of product category involvement
|
Lee, Eun-Jung
|
|
|
65 |
C |
p.
|
article
|
| 17 |
Editorial Board
|
|
|
|
65 |
C |
p.
|
article
|
| 18 |
Editorial introduction: Retail innovation in the 4th industrial revolution
|
Park, JungKun
|
|
|
65 |
C |
p.
|
article
|
| 19 |
Effects of characteristics of in-store retail technology on customer citizenship behavior
|
Gong, Taeshik
|
|
|
65 |
C |
p.
|
article
|
| 20 |
Effects of confidence and social benefits on consumers’ extra-role and in-role behaviors: A social identity and social exchange perspective
|
Utkarsh,
|
|
|
65 |
C |
p.
|
article
|
| 21 |
Enhancing the role of flow experience in social media usage and its impact on shopping
|
Hyun, Hyowon
|
|
|
65 |
C |
p.
|
article
|
| 22 |
Examining consumer experience in using m-banking apps: A study of its antecedents and outcomes
|
Shahid, Shadma
|
|
|
65 |
C |
p.
|
article
|
| 23 |
Exploring consumer purchase intentions and behavior of buying ayurveda products using SOBC framework
|
Chakraborty, Debarun
|
|
|
65 |
C |
p.
|
article
|
| 24 |
Exploring the e-shopping geography of Lisbon: Assessing online shopping adoption for retail purchases and food deliveries using a 7-day shopping survey
|
Colaço, Rui
|
|
|
65 |
C |
p.
|
article
|
| 25 |
Fashion shopping on the go: A Dual-stage predictive-analytics SEM-ANN analysis on usage behaviour, experience response and cross-category usage
|
Ng, Felicity Zi-Xuan
|
|
|
65 |
C |
p.
|
article
|
| 26 |
Hedonic consumption experience in videogaming: A multidimensional perspective
|
Hollebeek, Linda D.
|
|
|
65 |
C |
p.
|
article
|
| 27 |
How looking forward over the short period to-go affects consumer enjoyment: Role of temporal scarcity in access-based services
|
Lee, Shinhyoung
|
|
|
65 |
C |
p.
|
article
|
| 28 |
How online reviews and coupons affect sales and pricing: An empirical study based on e-commerce platform
|
Duan, Yongrui
|
|
|
65 |
C |
p.
|
article
|
| 29 |
Identifying multi-channel value co-creator groups in the banking industry
|
Hosseini, Monireh
|
|
|
65 |
C |
p.
|
article
|
| 30 |
Importance of offline service quality in building loyalty of OC service brand
|
Park, Joonyong
|
|
|
65 |
C |
p.
|
article
|
| 31 |
Is a gift on sale “heart-discounted”? Givers’ misprediction on the value of discounted gifts and the influence of service robots
|
Park, Yookyung
|
|
|
65 |
C |
p.
|
article
|
| 32 |
Is bigger better? How the scale effect influences green purchase intention: The case of washing machine
|
Hou, Chenxuan
|
|
|
65 |
C |
p.
|
article
|
| 33 |
Is the shopper always the king/queen? Study of omnichannel retail technology use and shopping orientations
|
Ben Mimoun, Mohamed Slim
|
|
|
65 |
C |
p.
|
article
|
| 34 |
Keep it vague? New product preannouncement, regulatory focus, and word-of-mouth
|
Wang, Xingyuan
|
|
|
65 |
C |
p.
|
article
|
| 35 |
Less light, better bite: How ambient lighting influences taste perceptions
|
Lefebvre, Sarah
|
|
|
65 |
C |
p.
|
article
|
| 36 |
Managing advertising investments in marketing channels
|
Karray, Salma
|
|
|
65 |
C |
p.
|
article
|
| 37 |
Marketplace, reseller, or web-store channel: The impact of return policy and cross-channel spillover from marketplace to web-store
|
Alaei, Amir Mohammad
|
|
|
65 |
C |
p.
|
article
|
| 38 |
Moving from multi-channel to Omni-channel retailing: Special issue introduction
|
Thaichon, Park
|
|
|
65 |
C |
p.
|
article
|
| 39 |
Online shopping adoption during COVID-19 and social isolation: Extending the UTAUT model with herd behavior
|
Erjavec, Jure
|
|
|
65 |
C |
p.
|
article
|
| 40 |
Optimal seller strategy in overlapping auctions
|
Zhuang, Hejun
|
|
|
65 |
C |
p.
|
article
|
| 41 |
Pick a card: Price ranges and gift card choice
|
Carlson, Jay P.
|
|
|
65 |
C |
p.
|
article
|
| 42 |
Search, purchase, and satisfaction in a multiple-channel environment: How have mobile devices changed consumer behaviors?
|
Singh, Sonika
|
|
|
65 |
C |
p.
|
article
|
| 43 |
Service brand coolness in the construction of brand loyalty: A self-presentation theory approach
|
Jiménez-Barreto, Jano
|
|
|
65 |
C |
p.
|
article
|
| 44 |
Service integration in omnichannel retailing and its impact on customer experience
|
Quach, Sara
|
|
|
65 |
C |
p.
|
article
|
| 45 |
Shopping in the omnichannel supply chain under price competition and product return
|
Jena, Sarat Kumar
|
|
|
65 |
C |
p.
|
article
|
| 46 |
Short and sweet: Effects of pop-up stores’ ephemerality on store sales
|
Henkel, Laura
|
|
|
65 |
C |
p.
|
article
|
| 47 |
Social anxiety as a moderator in consumer willingness to accept AI assistants based on utilitarian and hedonic values
|
Yuan, Chunlin
|
|
|
65 |
C |
p.
|
article
|
| 48 |
Social distancing and store choice in times of a pandemic
|
Rossetti, Tomás
|
|
|
65 |
C |
p.
|
article
|
| 49 |
Spillover effects of a mega shopping complex on pre-existing, small retail shops over space, over time and across retail types
|
Chung, Hwan
|
|
|
65 |
C |
p.
|
article
|
| 50 |
Studying the impact of food values, subjective norm and brand love on behavioral loyalty
|
Izquierdo-Yusta, Alicia
|
|
|
65 |
C |
p.
|
article
|
| 51 |
Study on the steady state of the propagation model of consumers’ perceived service quality in the community group-buying
|
Li, Jianfei
|
|
|
65 |
C |
p.
|
article
|
| 52 |
Technology readiness and technology paradox of unmanned convenience store users
|
Park, Hyun Jung
|
|
|
65 |
C |
p.
|
article
|
| 53 |
The convenience of shopping via voice AI: Introducing AIDM
|
Klaus, Phil
|
|
|
65 |
C |
p.
|
article
|
| 54 |
The customer retail app experience: Implications for customer loyalty
|
Molinillo, Sebastian
|
|
|
65 |
C |
p.
|
article
|
| 55 |
The effect of a Halal label and label size on purchasing intent for non-Muslim consumers
|
Nugraha, Widya Satya
|
|
|
65 |
C |
p.
|
article
|
| 56 |
The facets of consumer-based food label equity: Measurement, structure and managerial relevance
|
Coderre, François
|
|
|
65 |
C |
p.
|
article
|
| 57 |
The geography of lifestyle center growth: The emergence of a retail cluster format in the United States
|
Rice, Murray
|
|
|
65 |
C |
p.
|
article
|
| 58 |
The impact of channel integration on consumers’ channel preferences: Do showrooming and webrooming behaviors matter?
|
Shakir Goraya, M. Awais
|
|
|
65 |
C |
p.
|
article
|
| 59 |
The informational value of multi-attribute online consumer reviews: A text mining approach
|
Yi, Jisu
|
|
|
65 |
C |
p.
|
article
|
| 60 |
The omni-channel approach: A utopia for companies?
|
Hajdas, Monika
|
|
|
65 |
C |
p.
|
article
|
| 61 |
The relative impact of advertising and referral reward programs on the post-consumption evaluations in the context of service failure
|
Kuang, Di
|
|
|
65 |
C |
p.
|
article
|
| 62 |
The role of perceived enjoyment and perceived informativeness in assessing the acceptance of AR wearables
|
Holdack, Eric
|
|
|
65 |
C |
p.
|
article
|
| 63 |
To smile or not to smile: The role of facial expression valence on mundane and luxury products premiumness
|
Zhu, Hong
|
|
|
65 |
C |
p.
|
article
|
| 64 |
To trust or not to trust? The interplay between labor-related CSR claim type and prior CSR reputation of apparel retailers
|
Ginder, Whitney
|
|
|
65 |
C |
p.
|
article
|
| 65 |
Understanding the omnichannel customer journey: The effect of online and offline channel interactivity on consumer value co-creation behavior
|
Cui, Xingwen
|
|
|
65 |
C |
p.
|
article
|
| 66 |
What does it mean to “shop local”? Examining the experiences of shoppers and store owners within the framework of downtown revitalization
|
Wilson, Jennifer L.
|
|
|
65 |
C |
p.
|
article
|
| 67 |
When can interaction orientation create more service value? The moderating role of frontline employees' trust in managers and employee deep acting
|
Yang, Defeng
|
|
|
65 |
C |
p.
|
article
|
| 68 |
When e-commerce becomes more human by transposing the hospitality concept to merchant websites
|
Bataoui, Soffien
|
|
|
65 |
C |
p.
|
article
|
Journal description