| nr |
titel |
auteur |
tijdschrift |
jaar |
jaarg. |
afl. |
pagina('s) |
type |
| 1 |
A cross cultural investigation of retailers commitment to CSR and customer citizenship behaviour: The role of ethical standard and value relevance
|
Abdelmoety, Ziad Hassan
|
|
|
64 |
C |
p.
|
artikel
|
| 2 |
Ad creativity in a negative context: How a thanking message frame enhances purchase intention in times of crisis
|
Demsar, Vlad
|
|
|
64 |
C |
p.
|
artikel
|
| 3 |
Additive omnichannel atmospheric cues: The mediating effects of cognitive and affective responses on purchase intention
|
Lazaris, Chris
|
|
|
64 |
C |
p.
|
artikel
|
| 4 |
An investigation into online atmospherics: The effect of animated images on emotions, cognition, and purchase intentions
|
Laroche, Michel
|
|
|
64 |
C |
p.
|
artikel
|
| 5 |
A sound brand identity design: The interplay between sound symbolism and typography on brand attitude and memory
|
Jun, Yesel
|
|
|
64 |
C |
p.
|
artikel
|
| 6 |
Better support for supportive jobs. How to improve brand performance through better compensation and training for in-store merchandisers
|
Meyer, Jan-Hinrich
|
|
|
64 |
C |
p.
|
artikel
|
| 7 |
Brand personality appeal in retailing: Comparing fashion- and grocery retailing
|
Willems, Kim
|
|
|
64 |
C |
p.
|
artikel
|
| 8 |
Building brand credibility: The role of involvement, identification, reputation and attachment
|
Molinillo, Sebastian
|
|
|
64 |
C |
p.
|
artikel
|
| 9 |
Challenging the "integration imperative": A customer perspective on omnichannel journeys
|
Gasparin, Isadora
|
|
|
64 |
C |
p.
|
artikel
|
| 10 |
Consumer decision-making styles, involvement, and the intention to participate in online group buying
|
Klein, Andreas
|
|
|
64 |
C |
p.
|
artikel
|
| 11 |
Consumer rights or unethical behaviors: Exploring the impacts of retailer return policies
|
Chang, Hsiu-Hua
|
|
|
64 |
C |
p.
|
artikel
|
| 12 |
Consumers’ personality and compulsive buying behavior: The role of hedonistic shopping experiences and gender in mediating-moderating relationships
|
Tarka, Piotr
|
|
|
64 |
C |
p.
|
artikel
|
| 13 |
Creating and detecting fake reviews of online products
|
Salminen, Joni
|
|
|
64 |
C |
p.
|
artikel
|
| 14 |
Cross-national differences in big data analytics adoption in the retail industry
|
Youssef, Mayada Abd El-Aziz
|
|
|
64 |
C |
p.
|
artikel
|
| 15 |
Crowding in the time of COVID: Effects on rapport and shopping satisfaction
|
Eroglu, Sevgin A.
|
|
|
64 |
C |
p.
|
artikel
|
| 16 |
Customer happiness as a function of perceived loyalty program benefits - A quantile regression approach
|
Agarwal, Reeti
|
|
|
64 |
C |
p.
|
artikel
|
| 17 |
Do brands’ social media marketing activities matter? A moderation analysis
|
Khan, Imran
|
|
|
64 |
C |
p.
|
artikel
|
| 18 |
Dynamic impact of negative public sentiment on agricultural product prices during COVID-19
|
Liu, Yunqiang
|
|
|
64 |
C |
p.
|
artikel
|
| 19 |
Editorial Board
|
|
|
|
64 |
C |
p.
|
artikel
|
| 20 |
Effect of community relationship management, relationship marketing orientation, customer engagement, and brand trust on brand loyalty: The case of a commercial bank in Thailand
|
Wongsansukcharoen, Jedsada
|
|
|
64 |
C |
p.
|
artikel
|
| 21 |
Effect of WeChat interaction on brand evaluation: A moderated mediation model of para-social interaction and affiliative tendency
|
Zhang, Chu-Bing
|
|
|
64 |
C |
p.
|
artikel
|
| 22 |
Exploring customer experience during channel switching in omnichannel retailing context: A qualitative assessment
|
Nguyen, Anh Thi Van
|
|
|
64 |
C |
p.
|
artikel
|
| 23 |
Exploring the core factors of online purchase decisions by building an E-Commerce network evolution model
|
Yang, Luming
|
|
|
64 |
C |
p.
|
artikel
|
| 24 |
From employee engagement to customer engagement: A multilevel dual-path model of engagement spillover effects in service ecosystems
|
Han, Xiaoyun
|
|
|
64 |
C |
p.
|
artikel
|
| 25 |
Gender’s moderating role in the relationship between organisational form and performance in the Spanish supermarket industry
|
Vázquez-Suárez, Luis
|
|
|
64 |
C |
p.
|
artikel
|
| 26 |
Hidden price promotions: Could retailer price promotions backfire?
|
Li, Wenjing
|
|
|
64 |
C |
p.
|
artikel
|
| 27 |
How can I Be as attractive as a Fitness YouTuber in the era of COVID-19? The impact of digital attributes on flow experience, satisfaction, and behavioral intention
|
Kim, Minseong
|
|
|
64 |
C |
p.
|
artikel
|
| 28 |
Impact of customer experience on attitude and repurchase intention in online grocery retailing: A moderation mechanism of value Co-creation
|
Anshu, Kumari
|
|
|
64 |
C |
p.
|
artikel
|
| 29 |
Increasing customer loyalty and WOM in an age of terror: Cross-cultural development and validation of the customers’ reactions to terror scale (CRTS)
|
Gilboa, Shaked
|
|
|
64 |
C |
p.
|
artikel
|
| 30 |
Influence of augmented reality product display on consumers’ product attitudes: A product uncertainty reduction perspective
|
Sun, Chunhua
|
|
|
64 |
C |
p.
|
artikel
|
| 31 |
Interactivity, Inspiration, and Perceived Usefulness! How retailers’ AR-apps improve consumer engagement through flow
|
Arghashi, Vahideh
|
|
|
64 |
C |
p.
|
artikel
|
| 32 |
Interplays between manufacturer advertising and retailer store brand introduction: Agency vs. wholesale contracts
|
Shen, Qichao
|
|
|
64 |
C |
p.
|
artikel
|
| 33 |
I read, therefore I buy? Analyzing the impact of flyer distribution and readership on purchase behaviour
|
Ieva, Marco
|
|
|
64 |
C |
p.
|
artikel
|
| 34 |
Is there any value in the online reviews of remedial satisfied customers? An empirical study in the hospitality industry
|
Bai, Yanzhuang
|
|
|
64 |
C |
p.
|
artikel
|
| 35 |
Learning, contractual capabilities, and contract duration changes in franchise networks
|
Perdreau, Frédéric
|
|
|
64 |
C |
p.
|
artikel
|
| 36 |
Linking atmospherics to shopping outcomes: The role of the desire to stay
|
Elmashhara, Maher Georges
|
|
|
64 |
C |
p.
|
artikel
|
| 37 |
Managing social media recovery: The important role of service recovery transparency in retaining customers
|
Honora, Andreawan
|
|
|
64 |
C |
p.
|
artikel
|
| 38 |
M-atmospherics: From the physical to the digital
|
Rayburn, Steven W.
|
|
|
64 |
C |
p.
|
artikel
|
| 39 |
More than a mere cup of coffee: When perceived luxuriousness triggers Chinese customers’ perceptions of quality and self-congruity
|
Li, Rong
|
|
|
64 |
C |
p.
|
artikel
|
| 40 |
New insights in Peer-to-Peer carsharing and ridesharing participation intentions: Evidence from the “provider-user” perspective
|
Prieto, Marc
|
|
|
64 |
C |
p.
|
artikel
|
| 41 |
Online personalized recommended product quality and e-impulse buying: A conditional mediation analysis
|
Ampadu, Seth
|
|
|
64 |
C |
p.
|
artikel
|
| 42 |
Online reviews as a pacifying decision-making assistant
|
Le, Loc Tuan
|
|
|
64 |
C |
p.
|
artikel
|
| 43 |
Optimal promotion planning for a product launch in the presence of word-of-mouth
|
Bigdellou, Saeide
|
|
|
64 |
C |
p.
|
artikel
|
| 44 |
Partnerships that go places: How to successfully market products from vendor partners at retail stores from the vendors’ perspective
|
Tsai, Pei-Hsuan
|
|
|
64 |
C |
p.
|
artikel
|
| 45 |
Posted price and name-your-own-price in a product line design problem
|
Nosoohi, Iman
|
|
|
64 |
C |
p.
|
artikel
|
| 46 |
Predicting future consumer purchases in grocery retailing with the condensed Poisson lognormal model
|
Trinh, Giang
|
|
|
64 |
C |
p.
|
artikel
|
| 47 |
Price, online coupon, and store service effort decisions under different omnichannel retailing models
|
Li, Zonghuo
|
|
|
64 |
C |
p.
|
artikel
|
| 48 |
Pricing strategies of two-sided platforms considering privacy concerns
|
Duan, Yongrui
|
|
|
64 |
C |
p.
|
artikel
|
| 49 |
Profiling shoppers’ coping behaviours during a pandemic crisis: A regulatory focus perspective
|
Sit, Kokho Jason
|
|
|
64 |
C |
p.
|
artikel
|
| 50 |
Proposal for modeling social robot acceptance by retail customers: CAN model + technophobia
|
Subero-Navarro, Áurea
|
|
|
64 |
C |
p.
|
artikel
|
| 51 |
Psychological comfort in service relationships: A mixed-method approach
|
Radia, Karan Nilesh
|
|
|
64 |
C |
p.
|
artikel
|
| 52 |
Reconciling conflict of interests in a green retailing channel with green sales effort
|
Heydari, Jafar
|
|
|
64 |
C |
p.
|
artikel
|
| 53 |
Revealing travellers’ satisfaction during COVID-19 outbreak: Moderating role of service quality
|
Nilashi, Mehrbakhsh
|
|
|
64 |
C |
p.
|
artikel
|
| 54 |
Seamless experience in the context of omnichannel shopping： scale development and empirical validation
|
Chang, Ya Ping
|
|
|
64 |
C |
p.
|
artikel
|
| 55 |
Shopping mall retailing: A bibliometric analysis and systematic assessment of Chebat's contributions
|
Krey, Nina
|
|
|
64 |
C |
p.
|
artikel
|
| 56 |
Should a small-sized store have both online and offline channels? An efficiency analysis of the O2O platform strategy
|
Kim, Hongbum
|
|
|
64 |
C |
p.
|
artikel
|
| 57 |
Sustainabilty and retail marketing: Corporate, product and store perspectives
|
Elg, Ulf
|
|
|
64 |
C |
p.
|
artikel
|
| 58 |
Sustainably sustaining (online) fashion consumption: Using influencers to promote sustainable (un)planned behaviour in Europe's millennials
|
Johnstone, Leanne
|
|
|
64 |
C |
p.
|
artikel
|
| 59 |
Thanks COVID-19, I'll reconsider my purchase: Can fear appeal reduce online shopping cart abandonment?
|
Wang, Siqi
|
|
|
64 |
C |
p.
|
artikel
|
| 60 |
The distinctive agenda of service failure recovery in e-tailing: Criticality of logistical / non-logistical service failure typologies and e-tailing ethics
|
Roy, Vivek
|
|
|
64 |
C |
p.
|
artikel
|
| 61 |
The effect of shopping goals and in-store mobile device use on purchase outcomes in brick-and-mortar stores
|
Punj, Girish
|
|
|
64 |
C |
p.
|
artikel
|
| 62 |
The effects of framing messages and cause-related marketing on backing intentions in reward-based crowdfunding
|
Kuo, Ying-Feng
|
|
|
64 |
C |
p.
|
artikel
|
| 63 |
The extension of animosity model of foreign product purchase: Does country of origin matter?
|
Hoang, Hung Trong
|
|
|
64 |
C |
p.
|
artikel
|
| 64 |
The geography of e-shopping in China: On the role of physical and virtual accessibility
|
Shao, Rui
|
|
|
64 |
C |
p.
|
artikel
|
| 65 |
The impact of introducing a customer loyalty program on category sales and profitability
|
Lin, Chen
|
|
|
64 |
C |
p.
|
artikel
|
| 66 |
The impact of retailers’ sustainable development on consumer advocacy: A chain mediation model investigation
|
Wang, Xing-Xin
|
|
|
64 |
C |
p.
|
artikel
|
| 67 |
The impact of supermarket credibility on purchase intention of novel food
|
Jung, Inhaeng Noah
|
|
|
64 |
C |
p.
|
artikel
|
| 68 |
The influence of communication in destination imagery during COVID-19
|
Cambra-Fierro, Jesús
|
|
|
64 |
C |
p.
|
artikel
|
| 69 |
The influence of customer experience with automated games and social interaction on customer engagement and loyalty in casinos
|
Tuguinay, Jovanie A.
|
|
|
64 |
C |
p.
|
artikel
|
| 70 |
The multiple effects of service innovation and quality on transitional and electronic word-of-mouth in predicting customer behaviour
|
Lee, Wei-Long
|
|
|
64 |
C |
p.
|
artikel
|
| 71 |
The role of art infusion in enhancing pro-environmental luxury brand advertising
|
Quach, Sara
|
|
|
64 |
C |
p.
|
artikel
|
| 72 |
The role of memorable experience and emotional intelligence in senior customer loyalty to geriatric hotels
|
Prentice, Catherine
|
|
|
64 |
C |
p.
|
artikel
|
| 73 |
The social significance of AI in retail on customer experience and shopping practices
|
Moore, Simon
|
|
|
64 |
C |
p.
|
artikel
|
| 74 |
The status quo bias and its individual differences from a price management perspective
|
Bergers, Dominic
|
|
|
64 |
C |
p.
|
artikel
|
| 75 |
Towards a Mobile App Diffusion of Innovations model: A multinational study of mobile wallet adoption
|
Shaw, Norman
|
|
|
64 |
C |
p.
|
artikel
|
| 76 |
Towards rebuilding the highstreet: Learning from customers’ town centre shopping journeys
|
AbedRabbo, Majd
|
|
|
64 |
C |
p.
|
artikel
|
| 77 |
Understanding multi-channel consumer behavior: A comparison between segmentations of multi-channel purchases by product category and overall products
|
Kondo, Fumiyo N.
|
|
|
64 |
C |
p.
|
artikel
|
| 78 |
Uniform or spatially differentiated? Pricing Strategies for Information Goods under simultaneous and sequential decision-making in multi-market context
|
Adhikari, Arnab
|
|
|
64 |
C |
p.
|
artikel
|
| 79 |
Virtual reality as a promotion tool for small independent stores
|
Kim, Gwia
|
|
|
64 |
C |
p.
|
artikel
|
| 80 |
Way to success: Understanding top streamer's popularity and influence from the perspective of source characteristics
|
Guo, Yuanyuan
|
|
|
64 |
C |
p.
|
artikel
|
| 81 |
What drives consumers to customize products? The mediating role of brand experience
|
Pallant, Jessica L.
|
|
|
64 |
C |
p.
|
artikel
|
| 82 |
When and how consumers are willing to exchange data with retailers: An exploratory segmentation
|
Pallant, Jason I.
|
|
|
64 |
C |
p.
|
artikel
|
| 83 |
When service robots look at themselves in the mirror: An examination of the effects of perceptions of robotic self-recognition
|
Söderlund, Magnus
|
|
|
64 |
C |
p.
|
artikel
|
| 84 |
Why display motion on packaging? The effect of implied motion on consumer behavior
|
Yu, Junwei
|
|
|
64 |
C |
p.
|
artikel
|
| 85 |
Why do consumers purchase biodegradable plastic? The impact of hedonics and environmental motivations on switching intention from synthetic to biodegradable plastic among the young consumers
|
Moshood, Taofeeq D.
|
|
|
64 |
C |
p.
|
artikel
|
| 86 |
Winning ugly: Profit maximizing marketing strategies for ugly foods
|
Qi, Danyi
|
|
|
64 |
C |
p.
|
artikel
|
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