| nr |
titel |
auteur |
tijdschrift |
jaar |
jaarg. |
afl. |
pagina('s) |
type |
| 1 |
Actual consumers' response to purchase refurbished smartphones: Exploring perceived value from product reviews in online retailing
|
Nasiri, Mohammad Sadegh
|
|
|
62 |
C |
p.
|
artikel
|
| 2 |
“Alexafying” shoppers: The examination of Amazon's captive relationship strategy
|
Ramadan, Zahy B.
|
|
|
62 |
C |
p.
|
artikel
|
| 3 |
All's well that ends well: Effective recovery from failures during the delivery phase of e-retailing process
|
Jafarzadeh, Hamed
|
|
|
62 |
C |
p.
|
artikel
|
| 4 |
Analysing the drivers of customer happiness at authorized workshops and improving retention
|
Kumar, Anil
|
|
|
62 |
C |
p.
|
artikel
|
| 5 |
Analyzing the effects of private-label supplier disclosure on retailer image
|
Pérez-Santamaría, Samanta
|
|
|
62 |
C |
p.
|
artikel
|
| 6 |
Antecedents and consequences of customer flexibility: Establishing the link to firm competitive advantage
|
Ghomi, Vahid
|
|
|
62 |
C |
p.
|
artikel
|
| 7 |
A psychological approach to Bitcoin usage behavior in the era of COVID-19: Focusing on the role of attitudes toward money
|
Kim, Minseong
|
|
|
62 |
C |
p.
|
artikel
|
| 8 |
Big social data and customer decision making in vegetarian restaurants: A combined machine learning method
|
Nilashi, Mehrbakhsh
|
|
|
62 |
C |
p.
|
artikel
|
| 9 |
Brand experience and consumers' social interactive engagement with brand page: An integrated-marketing perspective
|
Paramita, Widya
|
|
|
62 |
C |
p.
|
artikel
|
| 10 |
Collaborative consumption in China: An empirical investigation of its antecedents and consequences
|
Ni, Shaowen
|
|
|
62 |
C |
p.
|
artikel
|
| 11 |
Competitive (versus loyal) showrooming: An application of the push-pull-mooring framework
|
Frasquet, Marta
|
|
|
62 |
C |
p.
|
artikel
|
| 12 |
Consumer perceptions to support IoT based smart parcel locker logistics in China
|
Tang, Yuk Ming
|
|
|
62 |
C |
p.
|
artikel
|
| 13 |
COVID-19 and retail: The catalyst for e-commerce in Belgium?
|
Beckers, Joris
|
|
|
62 |
C |
p.
|
artikel
|
| 14 |
Depicting eaters and non-eaters of abnormal fruits and vegetables: Reflections of self-identity and food culture
|
Debucquet, Gervaise
|
|
|
62 |
C |
p.
|
artikel
|
| 15 |
Determinants and consequences of service experience toward small retailer platform business model: Stimulus–organism–response perspective
|
Lian, Jiunn-Woei
|
|
|
62 |
C |
p.
|
artikel
|
| 16 |
Determinants of purchase luxury counterfeit products in social commerce: The mediating role of compulsive internet use
|
Islam, Tahir
|
|
|
62 |
C |
p.
|
artikel
|
| 17 |
Digital coupon promotion and platform selection in the presence of delivery effort
|
Jiang, Yuqing
|
|
|
62 |
C |
p.
|
artikel
|
| 18 |
Does educating customers create positive word of mouth?
|
Sun, Xiaochi
|
|
|
62 |
C |
p.
|
artikel
|
| 19 |
Eco depletion: The impact of hunger on prosociality by means of environmentally friendly attitudes and behavior
|
Gidlöf, Kerstin
|
|
|
62 |
C |
p.
|
artikel
|
| 20 |
Editorial Board
|
|
|
|
62 |
C |
p.
|
artikel
|
| 21 |
Examining the relationship between customer bonding, customer participation, and customer satisfaction
|
Yi, Ho-Taek
|
|
|
62 |
C |
p.
|
artikel
|
| 22 |
External pressure or internal culture? An innovation diffusion theory account of small retail businesses’ social media use
|
Kwon, Wi-Suk
|
|
|
62 |
C |
p.
|
artikel
|
| 23 |
Forecasting intermittent demand for inventory management by retailers: A new approach
|
Tian, Xin
|
|
|
62 |
C |
p.
|
artikel
|
| 24 |
‘From technology adoption to consumption’: Effect of pre-adoption expectations from fitness applications on usage satisfaction, continual usage, and health satisfaction
|
Yousaf, Anish
|
|
|
62 |
C |
p.
|
artikel
|
| 25 |
Hedonic prices for the fruit market in Bangladesh: Lessons from guava and hog plum purchase decisions
|
Hossain, Afjal
|
|
|
62 |
C |
p.
|
artikel
|
| 26 |
Hofstede's individual-level indulgence dimension: Scale development and validation
|
Heydari, Ali
|
|
|
62 |
C |
p.
|
artikel
|
| 27 |
How can Indian small-scale fashion retailers survive COVID-19 disruption?-A Brand Portfolio Optimization Perspective
|
Sinha, Priyank
|
|
|
62 |
C |
p.
|
artikel
|
| 28 |
How does shopping duration evolve and influence buying behavior? The role of marketing and shopping environment
|
Li, Xi
|
|
|
62 |
C |
p.
|
artikel
|
| 29 |
How does the biophilic design of building projects impact consumers’ responses? – Case of retail stores
|
Esan-Ojuri, Omoleye
|
|
|
62 |
C |
p.
|
artikel
|
| 30 |
How scolding can encourage consumer engagement with plastic waste issue? The moderating role of consumers’ mindset
|
Bandyopadhyay, Argho
|
|
|
62 |
C |
p.
|
artikel
|
| 31 |
How the destination short video affects the customers' attitude: The role of narrative transportation
|
Cao, Xinyue
|
|
|
62 |
C |
p.
|
artikel
|
| 32 |
Incorporating sales and marketing considerations into a competitive multi-echelon distribution network design problem with pricing strategy in a stochastic environment
|
Nasiri, G. Reza
|
|
|
62 |
C |
p.
|
artikel
|
| 33 |
Investigating consumer binge-watching behavior: A valence framework perspective
|
Song, Lianlian
|
|
|
62 |
C |
p.
|
artikel
|
| 34 |
Is self-knowledge the ultimate prize? A quantitative analysis of participation choice in online ideation crowdsourcing contests
|
Dargahi, Rambod
|
|
|
62 |
C |
p.
|
artikel
|
| 35 |
Measuring the role of factors on website effectiveness using vector autoregressive model
|
Roy, Gobinda
|
|
|
62 |
C |
p.
|
artikel
|
| 36 |
Mixed emotional appeal enhances positive word-of-mouth: The moderating role of narrative person
|
Quach, Sara
|
|
|
62 |
C |
p.
|
artikel
|
| 37 |
Perception value of product-service systems: Neural effects of service experience and customer knowledge
|
Zhao, Meina
|
|
|
62 |
C |
p.
|
artikel
|
| 38 |
Predicting resilience in retailing using grey theory and moving probability based Markov models
|
Rajesh, R.
|
|
|
62 |
C |
p.
|
artikel
|
| 39 |
Price and quality decisions in a vertically-differentiated supply chain with an “Online-to-Store” channel
|
Hou, Rui
|
|
|
62 |
C |
p.
|
artikel
|
| 40 |
Pursuit of loyalty in service recovery: The roles of brand equity and cognitive reappraisal as moderators
|
Harun, Ahasan
|
|
|
62 |
C |
p.
|
artikel
|
| 41 |
Retailers with traits of consumer: Exploring the existence and antecedents of brand loyalty in small unorganized retailers
|
Dugar, Anurag
|
|
|
62 |
C |
p.
|
artikel
|
| 42 |
Revisiting food delivery apps during COVID-19 pandemic? Investigating the role of emotions
|
Kumar, Sushant
|
|
|
62 |
C |
p.
|
artikel
|
| 43 |
Robotic service quality – Scale development and validation
|
Prentice, Catherine
|
|
|
62 |
C |
p.
|
artikel
|
| 44 |
Role of mobile food-ordering applications in developing restaurants’ brand satisfaction and loyalty in the pandemic period
|
Dirsehan, Taşkın
|
|
|
62 |
C |
p.
|
artikel
|
| 45 |
Satellite fans: Does sport nostalgia influence purchase intention toward sponsors’ products?
|
Cho, Heetae
|
|
|
62 |
C |
p.
|
artikel
|
| 46 |
Service with improper requests: How fellow customers interpret Employee's judgment call
|
Zhou, Lanlan
|
|
|
62 |
C |
p.
|
artikel
|
| 47 |
Social capital, user motivation, and collaborative consumption of online platform services
|
Kim, Eunjin
|
|
|
62 |
C |
p.
|
artikel
|
| 48 |
Social commerce: Is interpersonal trust formation similar between U.S.A. and Spain?
|
Qin, Li
|
|
|
62 |
C |
p.
|
artikel
|
| 49 |
Social distancing in retail: Influence of perceived retail crowding and self-efficacy on employees’ perceived risks
|
Chang, Tsung-Sheng
|
|
|
62 |
C |
p.
|
artikel
|
| 50 |
Social media content strategy for sport clubs to drive fan engagement
|
Annamalai, Balamurugan
|
|
|
62 |
C |
p.
|
artikel
|
| 51 |
Subscription and casual customers’ differential sensitivity to meteorological characteristics
|
Sinha, Rajesh Kumar
|
|
|
62 |
C |
p.
|
artikel
|
| 52 |
The effects of age cues on preferences for organic food: The moderating role of message claim
|
Septianto, Felix
|
|
|
62 |
C |
p.
|
artikel
|
| 53 |
The impact of hotel attributes, well-being perception, and attitudes on brand loyalty: Examining the moderating role of COVID-19 pandemic
|
Kim, Jinkyung Jenny
|
|
|
62 |
C |
p.
|
artikel
|
| 54 |
The impact of weather on consumer behavior and retail performance: Evidence from a convenience store chain in China
|
Tian, Xin
|
|
|
62 |
C |
p.
|
artikel
|
| 55 |
The panic buying behavior of consumers during the COVID-19 pandemic: Examining the influences of uncertainty, perceptions of severity, perceptions of scarcity, and anxiety
|
Omar, Nor Asiah
|
|
|
62 |
C |
p.
|
artikel
|
| 56 |
The rise of the grocerant: Patrons’ in-store dining experiences and consumption behaviors at grocery retail stores
|
Ham, Sunny
|
|
|
62 |
C |
p.
|
artikel
|
| 57 |
The role of human interaction in complaint handling
|
Jeanpert, Sophie
|
|
|
62 |
C |
p.
|
artikel
|
| 58 |
Using food pictorial metaphor in the advertising of non-food brands: An exploratory investigation of consumer interpretation and affective response
|
Boujena, Othman
|
|
|
62 |
C |
p.
|
artikel
|
| 59 |
Using online data for offline decisions: A geostatistical approach for evaluating the patronage potential of a baby-care retailer
|
Mahama-Musah, Fuseina
|
|
|
62 |
C |
p.
|
artikel
|
| 60 |
When should star power and eWOM be responsible for the box office performance? - An empirical study based on signaling theory
|
Fan, Liu
|
|
|
62 |
C |
p.
|
artikel
|
| 61 |
Why do consumers buy green apparel? The role of dispositional traits, environmental orientation, environmental knowledge, and monetary incentive
|
Sadiq, Mohd
|
|
|
62 |
C |
p.
|
artikel
|
| 62 |
“Yes, we do. Why not use augmented reality?” customer responses to experiential presentations of AR-based applications
|
Hsu, Sheila Hsuan-Yu
|
|
|
62 |
C |
p.
|
artikel
|
| 63 |
Your receipt is in the bag: Service and temporal effects as factors of customer engagement formation during acquisition
|
Harman, David M.
|
|
|
62 |
C |
p.
|
artikel
|
Tijdschrift beschrijving