| nr |
titel |
auteur |
tijdschrift |
jaar |
jaarg. |
afl. |
pagina('s) |
type |
| 1 |
A customer value perspective to service experiences in restaurants
|
Yrjölä, Mika
|
|
2019
|
51 |
C |
p. 91-101
|
artikel
|
| 2 |
A design analysis for eco-fashion style using sensory evaluation tools: Consumer perceptions of product appearance
|
Wagner, Melissa
|
|
2019
|
51 |
C |
p. 253-262
|
artikel
|
| 3 |
A game theoretic approach to coordinate price promotion and advertising policies with reference price effects in a two-echelon supply chain
|
Malekian, Yaser
|
|
2019
|
51 |
C |
p. 114-128
|
artikel
|
| 4 |
A structural model for investigating the driving and dependence power of supply chain risks in the readymade garment industry
|
Chowdhury, Nighat Afroz
|
|
2019
|
51 |
C |
p. 102-113
|
artikel
|
| 5 |
Consumer behaviour and disposition decisions: The why and how of smartphone disposition
|
Ting, Hiram
|
|
2019
|
51 |
C |
p. 212-220
|
artikel
|
| 6 |
Consumer need for mobile app atmospherics and its relationships to shopper responses
|
Lee, Yoojung
|
|
2019
|
51 |
C |
p. 437-442
|
artikel
|
| 7 |
Consumer reactions to price discounts across online shopping experiences
|
Sheehan, Daniel
|
|
2019
|
51 |
C |
p. 129-138
|
artikel
|
| 8 |
Cost-benefit associations in consumer inventory problem with uncertain benefit
|
He, Haonan
|
|
2019
|
51 |
C |
p. 271-284
|
artikel
|
| 9 |
Determinants of customer satisfaction with airline services: An analysis of customer feedback big data
|
Park, Eunil
|
|
2019
|
51 |
C |
p. 186-190
|
artikel
|
| 10 |
Editorial Board
|
|
|
2019
|
51 |
C |
p. ii
|
artikel
|
| 11 |
Encore consumption: Investigating trends in the apparel expenditures of older consumers in the United States
|
Dorie, Amy
|
|
2019
|
51 |
C |
p. 428-436
|
artikel
|
| 12 |
Evaluating consumer attitudes toward electromobility and the moderating effect of perceived consumer effectiveness
|
Higueras-Castillo, Elena
|
|
2019
|
51 |
C |
p. 387-398
|
artikel
|
| 13 |
Experiential quality, experiential psychological states and experiential outcomes in an unmanned convenience store
|
Wu, Hung-Che
|
|
2019
|
51 |
C |
p. 409-420
|
artikel
|
| 14 |
Exploring purchase intention in cross-border E-commerce: A three stage model
|
Zhu, Wenlong
|
|
2019
|
51 |
C |
p. 320-330
|
artikel
|
| 15 |
Going up or down? Effects of power deprivation on luxury consumption
|
Koo, Jayoung
|
|
2019
|
51 |
C |
p. 443-449
|
artikel
|
| 16 |
In search of status: Unpacking the relationship of status with individualism-collectivism, counterconformity motivations and life satisfaction
|
Nabi, Nazia
|
|
2019
|
51 |
C |
p. 378-386
|
artikel
|
| 17 |
Investigating the role of social presence dimensions and information support on consumers’ trust and shopping intentions
|
Jiang, Cuiqing
|
|
2019
|
51 |
C |
p. 263-270
|
artikel
|
| 18 |
Is money the biggest driver? Uncovering motives for engaging in online collaborative consumption retail models for apparel
|
Park, Hyejune
|
|
2019
|
51 |
C |
p. 42-50
|
artikel
|
| 19 |
Is that coffee mug smiling at me? How anthropomorphism impacts the effectiveness of desirability vs. feasibility appeals in sustainability advertising
|
Han, Nah Ray
|
|
2019
|
51 |
C |
p. 352-361
|
artikel
|
| 20 |
Judging by the wristwatch: Salespersons’ responses to status signals and stereotypes of luxury clients
|
Cervellon, Marie-Cécile
|
|
2019
|
51 |
C |
p. 191-201
|
artikel
|
| 21 |
Managing service encounters with emotional intelligence
|
Prentice, Dr Catherine
|
|
2019
|
51 |
C |
p. 344-351
|
artikel
|
| 22 |
Me or just like me? The role of virtual try-on and physical appearance in apparel M-retailing
|
Plotkina, Daria
|
|
2019
|
51 |
C |
p. 362-377
|
artikel
|
| 23 |
Motivations for customer revisit behavior in online review comments: Analyzing the role of user experience using big data approaches
|
Park, Eunil
|
|
2019
|
51 |
C |
p. 14-18
|
artikel
|
| 24 |
Online second-hand shopping motivation – Conceptualization, scale development, and validation
|
Padmavathy, Chandrasekaran
|
|
2019
|
51 |
C |
p. 19-32
|
artikel
|
| 25 |
On the applicability of the BDM mechanism in product evaluation
|
Lichters, Marcel
|
|
2019
|
51 |
C |
p. 1-7
|
artikel
|
| 26 |
Personal value vs. luxury value: What are Chinese luxury consumers shopping for when buying luxury fashion goods?
|
Zhang, Lini
|
|
2019
|
51 |
C |
p. 62-71
|
artikel
|
| 27 |
Pursuing personal constructs through quality, value, and satisfaction
|
Babin, Barry J.
|
|
2019
|
51 |
C |
p. 33-41
|
artikel
|
| 28 |
Restaurant information cues, Diners’ expectations, and need for cognition: Experimental studies of online-to-offline mobile food ordering
|
Xu, Xianying
|
|
2019
|
51 |
C |
p. 231-241
|
artikel
|
| 29 |
Revealing customers’ satisfaction and preferences through online review analysis: The case of Canary Islands hotels
|
Ahani, Ali
|
|
2019
|
51 |
C |
p. 331-343
|
artikel
|
| 30 |
Sounds like a heuristic! Investigating the effect of sound-symbolic correspondences between store names and sizes on consumer willingness-to-pay
|
Ketron, Seth
|
|
2019
|
51 |
C |
p. 285-292
|
artikel
|
| 31 |
Store buildings as tourist attractions: Mining retail meaning of store building pictures through a machine learning approach
|
Pantano, Eleonora
|
|
2019
|
51 |
C |
p. 304-310
|
artikel
|
| 32 |
Store flyer design and the intentions to visit the store and buy: The moderating role of perceived variety and perceived store image
|
Prediger, Maciel
|
|
2019
|
51 |
C |
p. 202-211
|
artikel
|
| 33 |
The effects of out-of-stock, return, and cancellation amounts on the order amounts of an online retailer
|
Son, Junghwa
|
|
2019
|
51 |
C |
p. 421-427
|
artikel
|
| 34 |
The influence of gender roles in the drivers of luxury consumption for women: Insights from the gulf region
|
Semaan, Rania W.
|
|
2019
|
51 |
C |
p. 165-175
|
artikel
|
| 35 |
The influence of goal attainment and switching costs on customers’ staying intentions
|
Temerak, Mohamed Sobhy
|
|
2019
|
51 |
C |
p. 51-61
|
artikel
|
| 36 |
The myth of retail pricing policy for developing organic vegetable markets
|
Wu, Xiang
|
|
2019
|
51 |
C |
p. 8-13
|
artikel
|
| 37 |
The reinforcing and aversive consequences of customer experience. The role of consumer confusion
|
Anninou, Ioanna
|
|
2019
|
51 |
C |
p. 139-151
|
artikel
|
| 38 |
The role of positive psychology in tourists’ behavioural intentions
|
Vada, Sera
|
|
2019
|
51 |
C |
p. 293-303
|
artikel
|
| 39 |
The roles of values and social norm on personal norms and pro-environmentally friendly apparel product purchasing behavior: The mediating role of personal norms
|
Kim, Soo Hyun
|
|
2019
|
51 |
C |
p. 83-90
|
artikel
|
| 40 |
The unique role of relationship marketing in small businesses’ customer experience
|
Gilboa, Shaked
|
|
2019
|
51 |
C |
p. 152-164
|
artikel
|
| 41 |
The vice and virtue of on-the-go consumption: An exploratory segmentation
|
Sands, Sean
|
|
2019
|
51 |
C |
p. 399-408
|
artikel
|
| 42 |
Using a productivity function based method to design a new shopping centre
|
Suárez-Vega, Rafael
|
|
2019
|
51 |
C |
p. 176-185
|
artikel
|
| 43 |
Variations in consumers’ use of brand online social networking: A uses and gratifications approach
|
Lim, Heejin
|
|
2019
|
51 |
C |
p. 450-457
|
artikel
|
| 44 |
Why do people share fake news? Associations between the dark side of social media use and fake news sharing behavior
|
Talwar, Shalini
|
|
2019
|
51 |
C |
p. 72-82
|
artikel
|
| 45 |
Why do people use food delivery apps (FDA)? A uses and gratification theory perspective
|
Ray, Arghya
|
|
2019
|
51 |
C |
p. 221-230
|
artikel
|
| 46 |
‘You are where you shop’: Examining stereotypes about town center shoppers
|
Tunca, Burak
|
|
2019
|
51 |
C |
p. 242-252
|
artikel
|
| 47 |
Young mothers’ acceptance of herbal food supplements: Centred on preventive health behaviour for children
|
Marimuthu, Malliga
|
|
2019
|
51 |
C |
p. 311-319
|
artikel
|
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