| nr |
titel |
auteur |
tijdschrift |
jaar |
jaarg. |
afl. |
pagina('s) |
type |
| 1 |
Accounting for customer satisfaction in measuring hotel efficiency: Evidence from the US hotel industry
|
Assaf, A. George
|
|
2012
|
31 |
3 |
p. 642-647
6 p.
|
artikel
|
| 2 |
Black–white differences in beliefs about the U.S. restaurant tipping norm: Moderated by socio-economic status?
|
Lynn, Michael
|
|
2012
|
31 |
3 |
p. 1033-1035
3 p.
|
artikel
|
| 3 |
Board structure and CEO compensation: Evidence from U.S. lodging industry
|
Ozdemir, Ozgur
|
|
2012
|
31 |
3 |
p. 856-863
8 p.
|
artikel
|
| 4 |
Corporate social responsibility reporting by the global hotel industry: Commitment, initiatives and performance
|
de Grosbois, Danuta
|
|
2012
|
31 |
3 |
p. 896-905
10 p.
|
artikel
|
| 5 |
Corrigendum to “Antecedents and consequences of job satisfaction in the hotel industry” [Int. J. Hospitality Manage. 29 (4) (2010) 609–619]
|
Yang, Jen-Te
|
|
2012
|
31 |
3 |
p. 1036-
1 p.
|
artikel
|
| 6 |
Determinants and outcome of career competencies: Perspectives of hotel managers in China
|
Kong, Haiyan
|
|
2012
|
31 |
3 |
p. 712-719
8 p.
|
artikel
|
| 7 |
Developing a competency model for private club managers
|
Koenigsfeld, Jason P.
|
|
2012
|
31 |
3 |
p. 633-641
9 p.
|
artikel
|
| 8 |
Diversification strategy and financial performance in the Taiwanese hotel industry
|
Chen, Chiang-Ming
|
|
2012
|
31 |
3 |
p. 1030-1032
3 p.
|
artikel
|
| 9 |
Editorial Board
|
|
|
2012
|
31 |
3 |
p. CO2-
1 p.
|
artikel
|
| 10 |
Effective communication styles for the customer-oriented service employee: Inducing dedicational behaviors in luxury restaurant patrons
|
Kang, Juhee
|
|
2012
|
31 |
3 |
p. 772-785
14 p.
|
artikel
|
| 11 |
Effects of ethnic authenticity: Investigating Korean restaurant customers in the U.S.
|
Jang, SooCheong (Shawn)
|
|
2012
|
31 |
3 |
p. 990-1003
14 p.
|
artikel
|
| 12 |
Eye movements on restaurant menus: A revisitation on gaze motion and consumer scanpaths
|
Yang, Sybil S.
|
|
2012
|
31 |
3 |
p. 1021-1029
9 p.
|
artikel
|
| 13 |
Facebook as international eMarketing strategy of Taiwan hotels
|
Hsu, Yu-Lun
|
|
2012
|
31 |
3 |
p. 972-980
9 p.
|
artikel
|
| 14 |
Factorial validation of hospitality service attitude
|
Kuo, Chun-Min
|
|
2012
|
31 |
3 |
p. 944-951
8 p.
|
artikel
|
| 15 |
Factors influencing tourist food consumption
|
Mak, Athena H.N.
|
|
2012
|
31 |
3 |
p. 928-936
9 p.
|
artikel
|
| 16 |
Gender and economic performance: Evidence from the Spanish hotel industry
|
Marco, Rocío
|
|
2012
|
31 |
3 |
p. 981-989
9 p.
|
artikel
|
| 17 |
General self-efficacy's effect on career choice goals via vocational interests and person–job fit: A mediation model
|
Song, Zibin
|
|
2012
|
31 |
3 |
p. 798-808
11 p.
|
artikel
|
| 18 |
Green practices in the restaurant industry from an innovation adoption perspective: Evidence from Taiwan
|
Chou, Chia-Jung
|
|
2012
|
31 |
3 |
p. 703-711
9 p.
|
artikel
|
| 19 |
Hawker centres as tourist attractions: The case of Singapore
|
Henderson, Joan C.
|
|
2012
|
31 |
3 |
p. 849-855
7 p.
|
artikel
|
| 20 |
How do hotels choose their location? Evidence from hotels in Beijing
|
Yang, Yang
|
|
2012
|
31 |
3 |
p. 675-685
11 p.
|
artikel
|
| 21 |
How “green” are North American hotels? An exploration of low-cost adoption practices
|
Rahman, Imran
|
|
2012
|
31 |
3 |
p. 720-727
8 p.
|
artikel
|
| 22 |
Human resources administration processes in commercial restaurants and food safety: The actions of administrators
|
Medeiros, Caroline Opolski
|
|
2012
|
31 |
3 |
p. 667-674
8 p.
|
artikel
|
| 23 |
Illicit drug use among hospitality employees
|
Pizam, Abraham
|
|
2012
|
31 |
3 |
p. 631-632
2 p.
|
artikel
|
| 24 |
Influence ratio: An alternate means to assess the relative influence of hospitality and tourism journals on research
|
McKercher, Bob
|
|
2012
|
31 |
3 |
p. 962-971
10 p.
|
artikel
|
| 25 |
Measurement scale for eco-component of hotel service quality
|
Bastič, Majda
|
|
2012
|
31 |
3 |
p. 1012-1020
9 p.
|
artikel
|
| 26 |
Moderator and mediator effects in hospitality research
|
Ro, Heejung
|
|
2012
|
31 |
3 |
p. 952-961
10 p.
|
artikel
|
| 27 |
Policies on smoking in the casino workplace and their impact on smoking behavior among employees: Case study of casino workers in Macao
|
Chan, Sow Hup
|
|
2012
|
31 |
3 |
p. 728-734
7 p.
|
artikel
|
| 28 |
Predicting congregate meal program participation: Applying the extended theory of planned behavior
|
Lee, Kuei-I.
|
|
2012
|
31 |
3 |
p. 828-836
9 p.
|
artikel
|
| 29 |
Promoting service-oriented organizational citizenship behaviors in hotels: The role of high-performance human resource practices and organizational social climates
|
Tang, Ta-Wei
|
|
2012
|
31 |
3 |
p. 885-895
11 p.
|
artikel
|
| 30 |
Qualitative examination of employee turnover and retention strategies in international tourist hotels in Taiwan
|
Yang, Jen-Te
|
|
2012
|
31 |
3 |
p. 837-848
12 p.
|
artikel
|
| 31 |
Relationship or revenue: Potential management conflicts between customer relationship management and hotel revenue management
|
Wang, Xuan Lorna
|
|
2012
|
31 |
3 |
p. 864-874
11 p.
|
artikel
|
| 32 |
Service guarantees in the hotel industry: Their effects on consumer risk and service quality perceptions
|
Wu, Cedric Hsi-Jui
|
|
2012
|
31 |
3 |
p. 757-763
7 p.
|
artikel
|
| 33 |
Service-leadership competencies for hospitality and tourism management
|
Testa, Mark R.
|
|
2012
|
31 |
3 |
p. 648-658
11 p.
|
artikel
|
| 34 |
The effect of Facebook users’ arousal and valence on intention to go to the festival: Applying an extension of the technology acceptance model
|
Lee, Woojin
|
|
2012
|
31 |
3 |
p. 819-827
9 p.
|
artikel
|
| 35 |
The effects of acculturation and uncertainty avoidance on foreign resident choice for Korean foods
|
Seo, Sunhee
|
|
2012
|
31 |
3 |
p. 916-927
12 p.
|
artikel
|
| 36 |
The effects of brand relationship quality on responses to service failure of hotel consumers
|
Xie, Danhong
|
|
2012
|
31 |
3 |
p. 735-744
10 p.
|
artikel
|
| 37 |
The impact of CSR on relationship quality and relationship outcomes: A perspective of service employees
|
Lee, Yong-Ki
|
|
2012
|
31 |
3 |
p. 745-756
12 p.
|
artikel
|
| 38 |
The impact of seasonality on tourism and hospitality operations in the alpine region of New South Wales, Australia
|
Pegg, Shane
|
|
2012
|
31 |
3 |
p. 659-666
8 p.
|
artikel
|
| 39 |
The influence of self-construal and co-consumption others on consumer complaining behavior
|
Wei, Wei
|
|
2012
|
31 |
3 |
p. 764-771
8 p.
|
artikel
|
| 40 |
The real estate risk of hospitality firms: Examining stock-return sensitivity to property values
|
Lee, Seul Ki
|
|
2012
|
31 |
3 |
p. 695-702
8 p.
|
artikel
|
| 41 |
The relationships among professional competence, job satisfaction and career development confidence for chefs in Taiwan
|
Ko, Wen-Hwa
|
|
2012
|
31 |
3 |
p. 1004-1011
8 p.
|
artikel
|
| 42 |
The theory of repurchase decision-making (TRD): Identifying the critical factors in the post-purchase decision-making process
|
Han, Heesup
|
|
2012
|
31 |
3 |
p. 786-797
12 p.
|
artikel
|
| 43 |
Training plans, manager's characteristics and innovation in the accommodation industry
|
Martínez-Ros, Ester
|
|
2012
|
31 |
3 |
p. 686-694
9 p.
|
artikel
|
| 44 |
Understanding customer behavior in name-brand Korean coffee shops: The role of self-congruity and functional congruity
|
Kang, Juhee
|
|
2012
|
31 |
3 |
p. 809-818
10 p.
|
artikel
|
| 45 |
What is professional attire today? A conjoint analysis of personal presentation attributes
|
Ruetzler, Tanya
|
|
2012
|
31 |
3 |
p. 937-943
7 p.
|
artikel
|
| 46 |
When we are onstage, we smile: The effects of emotional labor on employee work outcomes
|
Chu, Kay H.
|
|
2012
|
31 |
3 |
p. 906-915
10 p.
|
artikel
|
| 47 |
Why do satisfied customers switch? Focus on the restaurant patron variety-seeking orientation and purchase decision involvement
|
Jung, Hyo Sun
|
|
2012
|
31 |
3 |
p. 875-884
10 p.
|
artikel
|
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