| nr |
titel |
auteur |
tijdschrift |
jaar |
jaarg. |
afl. |
pagina('s) |
type |
| 1 |
A natural apology is sincere: Understanding chatbots' performance in symbolic recovery
|
Zhang, Jiemin
|
|
|
108 |
C |
p.
|
artikel
|
| 2 |
Antecedents and consequences of brand equity: Evidence from Starbucks coffee brand
|
Ren, YuXuan
|
|
|
108 |
C |
p.
|
artikel
|
| 3 |
Are co-created green initiatives more appealing than firm-created green initiatives? Investigating the effects of co-created green appeals on restaurant promotion
|
Zhang, Xingyi
|
|
|
108 |
C |
p.
|
artikel
|
| 4 |
Customer brand co-creation behavior and brand sincerity through CSR interactivity: The role of psychological implications in service-dominant logic
|
Sung, Kyong Sik (Kyong)
|
|
|
108 |
C |
p.
|
artikel
|
| 5 |
Customer experiences and situational vulnerability: An exploration of hotel services during a disaster
|
Lagiewski, Rick
|
|
|
108 |
C |
p.
|
artikel
|
| 6 |
Does bullying reduce occupational commitment in hospitality employees? Mixed empirical evidence from resource conservation theory and embodied cognition perspectives
|
Xiang, Keheng
|
|
|
108 |
C |
p.
|
artikel
|
| 7 |
Editorial Board
|
|
|
|
108 |
C |
p.
|
artikel
|
| 8 |
How positive do testimonials on a restaurant website need to be? Impact of positivity of testimonial reviews on customers’ decision-making
|
Shin, Seunghun
|
|
|
108 |
C |
p.
|
artikel
|
| 9 |
Is it the best for barista robots to serve like humans? A multidimensional anthropomorphism perspective
|
Kim, Taejin
|
|
|
108 |
C |
p.
|
artikel
|
| 10 |
Is menu design effective? A p-curving analysis
|
Chark, Robin
|
|
|
108 |
C |
p.
|
artikel
|
| 11 |
It’s worth it! High performance work systems for employee job satisfaction: The mediational role of burnout
|
Dorta-Afonso, Daniel
|
|
|
108 |
C |
p.
|
artikel
|
| 12 |
Managers’ perspectives on restaurant food waste separation intention: The roles of institutional pressures and internal forces
|
Ng, Poh Yen
|
|
|
108 |
C |
p.
|
artikel
|
| 13 |
Managing hospitality employee cyberloafing: The role of empowering leadership
|
Peng, Jian
|
|
|
108 |
C |
p.
|
artikel
|
| 14 |
Mobile, traditional, and cryptocurrency payments influence consumer trust, attitude, and destination choice: Chinese versus Koreans
|
Quan, Wei
|
|
|
108 |
C |
p.
|
artikel
|
| 15 |
Optimal pricing strategies for Airbnb when competing with incumbents on two sides
|
Zheng, Qing
|
|
|
108 |
C |
p.
|
artikel
|
| 16 |
Resourcefulness of chefs and food waste prevention in fine dining restaurants
|
Filimonau, Viachaslau
|
|
|
108 |
C |
p.
|
artikel
|
| 17 |
Service improvisation as a double-edged sword
|
Oh, Hyunghwa
|
|
|
108 |
C |
p.
|
artikel
|
| 18 |
Technology acceptance antecedents in digital transformation in hospitality industry
|
Jayawardena, Chathura
|
|
|
108 |
C |
p.
|
artikel
|
| 19 |
The blessing or curse of workplace friendship: Mediating role of organizational identification and moderating role of political skills
|
Ahmad, Rehan
|
|
|
108 |
C |
p.
|
artikel
|
| 20 |
The Effect of COVID-19 on hotel booking intentions: Investigating the roles of message appeal type and brand loyalty
|
Ju, Yongwook
|
|
|
108 |
C |
p.
|
artikel
|
| 21 |
The effect of menu design on consumer behavior: A meta-analysis
|
IP, Michael Man Him
|
|
|
108 |
C |
p.
|
artikel
|
| 22 |
The impact of sustainability certifications on performance and competitive action in hotels
|
Bianco, Simone
|
|
|
108 |
C |
p.
|
artikel
|
| 23 |
The relationships between supervisor-subordinate guanxi, perceived supervisor autonomy support, autonomous motivation, and employee job satisfaction: Evidence from international hotel chains in China
|
Zhang, Jinhua
|
|
|
108 |
C |
p.
|
artikel
|
| 24 |
Unpicking the mechanism underlying hospitality workers’ intention to join a union and intention to quit a job. Evidence from the UK
|
Zientara, Piotr
|
|
|
108 |
C |
p.
|
artikel
|
| 25 |
When employees feel betrayed: The mediating role of psychological contract violation on nepotism and workplace commitment in the hotel industry
|
Lim, Weng Marc
|
|
|
108 |
C |
p.
|
artikel
|
| 26 |
Why do hotel frontline employees use service robots in the workplace? A technology affordance theory perspective
|
Leung, Xi Y.
|
|
|
108 |
C |
p.
|
artikel
|
| 27 |
Work-family supportive benefits, programs, and policies and employee well-being: Implications for the hospitality industry
|
Kim, Misun (Sunny)
|
|
|
108 |
C |
p.
|
artikel
|
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