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Details for article 2 of 6 found articles
| Title: |
Evaluating Predictors and Concomitants of Patient Health Visit Satisfaction |
| Author: |
Schall, Matthew Evans, Blackwell B. Lottinger, Amy |
| Appeared in: |
Health marketing quarterly |
| Paging: | Volume 15 (1998) nr. 3 pages 1-24 |
| Year: |
1998-06-29 |
| Contents: |
We propose that the weak and conflicting results from various studies of satisfaction concomitants are due to the use of scales which sum scores from items that measure different types of satisfaction. The hypothesis is clearly supported, leading to the strong recommendation that different types of patient satisfaction be studied separately. Implications for studying and potentially increasing patient satisfaction are discussed. |
| Publisher: |
Routledge |
| Source file: |
Elektronische Wetenschappelijke Tijdschriften |
Details for article 2 of 6 found articles
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