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Details van artikel 137 van 245 gevonden artikelen
| Titel: |
Perceptions of Health Care Professionals' Credibility as a Predictor of Patients' Satisfaction with their Medical Care and Physician |
| Auteur: |
Paulsel, Michelle L. McCroskey, James C. Richmond, Virginia P. |
| Verschenen in: |
Communication research reports |
| Paginering: | Jaargang 23 (2006) nr. 2 pagina's 69-76 |
| Jaar: |
2006-07-01 |
| Inhoud: |
The purpose of this study was to examine how patients' perceptions of source credibility related to their satisfaction with the quality of medical care they received and satisfaction with their physician. Patients' perceptions of the competence and caring dimensions of source credibility were analyzed for physicians, nurses, and support staff members. Three hypotheses were proposed and supported. Results indicated that higher perceptions of competence and caring for each member of the medical team were related to more patient satisfaction. This paper discusses the importance of the doctor-patient, nurse-patient, and support staff-patient relationships in light of the findings. |
| Uitgever: |
Routledge |
| Bronbestand: |
Elektronische Wetenschappelijke Tijdschriften |
Details van artikel 137 van 245 gevonden artikelen
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