| nr |
titel |
auteur |
tijdschrift |
jaar |
jaarg. |
afl. |
pagina('s) |
type |
| 1 |
Consumer Co-creation of Value in mHealth (Mobile Health) Service
|
Motamarri, Saradhi
|
|
2017
|
3 |
1 |
p. 63-76
|
artikel
|
| 2 |
Customer-centric Circles, the Self-directed Approach to Service and Mindset Changes
|
Mahajan, Gautam
|
|
2017
|
3 |
1 |
p. 77-87
|
artikel
|
| 3 |
Customer Value Creation in Multichannel Systems: The Interactive Effect of Integration Quality and Multichannel Complexity
|
Kabadayi, Sertan
|
|
2017
|
3 |
1 |
p. 1-18
|
artikel
|
| 4 |
Delivering Unique, Attractive (Even Branded) Customer Service Experience Lagniappe: Any Company Can Do This
|
Lowenstein, Michael
|
|
2017
|
3 |
1 |
p. 88-92
|
artikel
|
| 5 |
Embodied Value Co-creation: A Turn-taking Perspective on Service Encounter Interactions
|
Echeverri, Per
|
|
2017
|
3 |
1 |
p. 33-49
|
artikel
|
| 6 |
Hunting for Value: How to Enable Value-in-use? A Conceptual Model
|
Petri, Jan
|
|
2017
|
3 |
1 |
p. 50-62
|
artikel
|
| 7 |
List of Reviewers
|
|
|
2017
|
3 |
1 |
p. 116
|
artikel
|
| 8 |
News
|
|
|
2017
|
3 |
1 |
p. 115
|
artikel
|
| 9 |
Special Issue on Service Value Creation
|
Mahajan, Gautam
|
|
2017
|
3 |
1 |
p. vii-ix
|
artikel
|
| 10 |
Transforming Business Value through Digitalized Networks: A Case Study on the Value Drivers of Airbnb
|
Boswijk, Albert
|
|
2017
|
3 |
1 |
p. 104-114
|
artikel
|
| 11 |
Value Co-creation in Consumer-intensive Service Encounters: A Dyadic Perspective
|
Perera, B. Yasanthi
|
|
2017
|
3 |
1 |
p. 19-32
|
artikel
|
| 12 |
What Collaborators Want: Planning, Monitoring and Evaluating Research Collaborations
|
Fisher, N. I.
|
|
2017
|
3 |
1 |
p. 93-103
|
artikel
|
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