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                             7 results found
no title author magazine year volume issue page(s) type
1 An empirical investigation of the effectiveness of an integrated service recovery system Smith, Jeffery S.
 2012
 5 1-2 p. 25-36
 article
2 Editorial: The next leg for Operations Management Research Olhager, Jan
 2012
 5 1-2 p. 1-2
 article
3 Guest editorial: Five steps towards exploring the future of operations management Holmström, Jan
 2012
 5 1-2 p. 37-42
 article
4 Learning by customers as co-producers in financial services: An empirical study of the effects of learning channels and customer characteristics Field, Joy M.
 2012
 5 1-2 p. 43-56
 article
5 The effect of yield variability on the decision to improve the performance of multistage production systems Hadjinicola, George C.
 2012
 5 1-2 p. 3-13
 article
6 The intention of continued web-enabled phone service usage: A quality perspective Boakye, Kwabena G.
 2012
 5 1-2 p. 14-24
 article
7 Using the social system of a supply chain to improve a focal organization’s operating performance Burgess, Kevin
 2012
 5 1-2 p. 57-68
 article
                             7 results found
 
 Koninklijke Bibliotheek - National Library of the Netherlands