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                             9 results found
no title author magazine year volume issue page(s) type
1 A chance discovery-based approach for new product–service system (PSS) concepts Park, Hyunseok
 2013
 9 1 p. 115-135
 article
2 Adopting e-finance: decomposing the technology acceptance model for investors Abroud, Alireza
 2013
 9 1 p. 161-182
 article
3 Competition behavior in service frequency for U.S. airlines Cheng, Kuangnen
 2013
 9 1 p. 1-16
 article
4 Developing service innovation capability in the hotel industry Tang, Ta-Wei
 2013
 9 1 p. 97-113
 article
5 Innovation modes and strategies in knowledge intensive business services Asikainen, Anna-Leena
 2013
 9 1 p. 77-95
 article
6 Investing in customer loyalty: the moderating role of relational characteristics Balaji, M. S.
 2013
 9 1 p. 17-40
 article
7 Service quality and productivity in the U.S. airline industry: a service quality-adjusted DEA model Choi, Kanghwa
 2013
 9 1 p. 137-160
 article
8 Shaping innovation in European knowledge-intensive business services Hipp, Christiane
 2013
 9 1 p. 41-55
 article
9 The adoption of quality management practices and their impact on business performance in small service companies: the case of Spanish travel agencies Alonso-Almeida, María Mar del
 2013
 9 1 p. 57-75
 article
                             9 results found
 
 Koninklijke Bibliotheek - National Library of the Netherlands