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                             7 results found
no title author magazine year volume issue page(s) type
1 Airline website loyalty formation and the moderating effects of gender and education Forgas-Coll, Santiago
 2012
 7 2 p. 255-274
 article
2 An instrument for measuring the key practices of total quality management in ICT industry: an empirical study in India Talib, Faisal
 2012
 7 2 p. 275-306
 article
3 Conceptual analysis and implementation of an integrated CRM system for service providers Cheng, Lai-Yu
 2012
 7 2 p. 307-328
 article
4 Information richness on service business websites Patrakosol, Buraj
 2012
 7 2 p. 329-346
 article
5 New business models in online hotel distribution: emerging private sales versus leading IDS Runfola, Andrea
 2012
 7 2 p. 183-205
 article
6 The determinants of the transportation outsourcing strategy for the express delivery company Lee, Chia-Chi
 2012
 7 2 p. 207-225
 article
7 The effects of partnership quality on business process outsourcing success in Malaysia: key users perspective Ee, Ooi
 2012
 7 2 p. 227-253
 article
                             7 results found
 
 Koninklijke Bibliotheek - National Library of the Netherlands