| nr |
titel |
auteur |
tijdschrift |
jaar |
jaarg. |
afl. |
pagina('s) |
type |
| 1 |
Adolescents’ attempts at influence and self-reported errors in family vacation decisions: a cross-regional study
|
Su, Che-Jen
|
|
|
17 |
4 |
p. 879-911
|
artikel
|
| 2 |
Connecting artificial intelligence to value creation in services: mechanism and implications
|
Kim, Minjun
|
|
|
17 |
4 |
p. 851-878
|
artikel
|
| 3 |
Doing good for good: how does corporate social responsibility drive customer citizenship behavior? The mediation of engagement, trust, and identification
|
Wu, Shih-Hao
|
|
|
17 |
4 |
p. 937-962
|
artikel
|
| 4 |
Exploring robot service quality priorities for different levels of intimacy with service
|
Chiang, Ai-Hsuan
|
|
|
17 |
4 |
p. 913-935
|
artikel
|
| 5 |
Flash sales: how consumers’ emotional responses to negative word-of-mouth affect diagnosticity and purchase intentions
|
Tan, Wee-Kheng
|
|
|
17 |
4 |
p. 1001-1024
|
artikel
|
| 6 |
The contingent impacts of dynamic service innovation capabilities on firm performance
|
Zhan, Jun
|
|
|
17 |
4 |
p. 819-849
|
artikel
|
| 7 |
Underscoring trainer's lack of effort or talent in service failure of personal fitness training: customers' negative word-of-mouth response
|
Park, Sangchul
|
|
|
17 |
4 |
p. 1025-1050
|
artikel
|
| 8 |
What Makes Viewers Engage in Live Streaming Shopping during and after the Pandemic: An Affordance Perspective
|
Li, Ping
|
|
|
17 |
4 |
p. 963-1000
|
artikel
|
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