| nr |
titel |
auteur |
tijdschrift |
jaar |
jaarg. |
afl. |
pagina('s) |
type |
| 1 |
Building corporate reputation, overcoming consumer skepticism, and establishing trust: choosing the right message types and social causes in the restaurant industry
|
Kim, Dae-Young
|
|
2018
|
13 |
2 |
p. 363-388
|
artikel
|
| 2 |
Developing a new conceptual framework for experience and value creation
|
Hernández-Ortega, Blanca
|
|
2018
|
13 |
2 |
p. 225-248
|
artikel
|
| 3 |
Does haste always make waste? Service quantity, service quality, and incentives in speed-intensive service firms
|
Song, Chanho
|
|
2018
|
13 |
2 |
p. 289-304
|
artikel
|
| 4 |
Effects of key value co-creation elements in the healthcare system: focusing on technology applications
|
Lee, DonHee
|
|
2018
|
13 |
2 |
p. 389-417
|
artikel
|
| 5 |
Test of an integrative model of travel-related social media users’ switching intentions
|
Kim, Taegoo Terry
|
|
2018
|
13 |
2 |
p. 339-361
|
artikel
|
| 6 |
The role of proactive postsales services in supplier innovativeness and customer satisfaction
|
Trang, Nguyen Thi Mai
|
|
2018
|
13 |
2 |
p. 249-268
|
artikel
|
| 7 |
Understanding shopping routes of offline purchasers: selection of search-channels (online vs. offline) and search-platforms (mobile vs. PC) based on product types
|
Kim, Eunhye
|
|
2018
|
13 |
2 |
p. 305-338
|
artikel
|
| 8 |
Using voting decisions to identify shocks in the financial services industry
|
Pineiro-Chousa, Juan
|
|
2018
|
13 |
2 |
p. 419-431
|
artikel
|
| 9 |
Willingness to reciprocate in virtual health communities: the role of social capital, gratitude and indebtedness
|
Mpinganjira, Mercy
|
|
2018
|
13 |
2 |
p. 269-287
|
artikel
|
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