| nr |
titel |
auteur |
tijdschrift |
jaar |
jaarg. |
afl. |
pagina('s) |
type |
| 1 |
A study of the relationships among sensory experience, emotion, and buying behavior in coffeehouse chains
|
Chen, Hsi-Tien
|
|
2017
|
12 |
3 |
p. 551-573
|
artikel
|
| 2 |
Collaborative workplaces for innovation in service companies: barriers and enablers for supporting new ways of working
|
Manca, Claudia
|
|
2018
|
12 |
3 |
p. 525-550
|
artikel
|
| 3 |
Impact of operational innovations on customer loyalty in the healthcare sector
|
Hong, Kwan Soo
|
|
2017
|
12 |
3 |
p. 575-600
|
artikel
|
| 4 |
Innovation and service-dominant logic
|
Huarng, Kun-Huang
|
|
2018
|
12 |
3 |
p. 453-456
|
artikel
|
| 5 |
Predicting hospitality financial distress with ensemble models: the case of US hotels, restaurants, and amusement and recreation
|
Kim, Soo Young
|
|
2018
|
12 |
3 |
p. 483-503
|
artikel
|
| 6 |
Quality management as a driver of innovation in the service industry
|
González-Cruz, Tomás Félix
|
|
2018
|
12 |
3 |
p. 505-524
|
artikel
|
| 7 |
Two-sided effects of customer participation: roles of relationships and social-interaction values in social services
|
Park, Cheol
|
|
2017
|
12 |
3 |
p. 621-640
|
artikel
|
| 8 |
Understanding the influences of story elements in service businesses
|
Hsieh, Yi-Ching
|
|
2017
|
12 |
3 |
p. 601-619
|
artikel
|
| 9 |
Value logics for service innovation: practice-driven implications for service-dominant logic
|
Lindhult, Erik
|
|
2018
|
12 |
3 |
p. 457-481
|
artikel
|
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