| nr |
titel |
auteur |
tijdschrift |
jaar |
jaarg. |
afl. |
pagina('s) |
type |
| 1 |
Antecedents of participation in online brand communities and their purchasing behavior consequences
|
Mahrous, Abeer A.
|
|
2016
|
11 |
2 |
p. 229-251
|
artikel
|
| 2 |
Co-creation and service recovery process communication: effects on satisfaction, repurchase intentions, and word of mouth
|
Vázquez-Casielles, Rodolfo
|
|
2016
|
11 |
2 |
p. 321-343
|
artikel
|
| 3 |
Contingent effects of firm and employee reputations on professional advice adoption
|
Kang, Eugene Soon Lee
|
|
2016
|
11 |
2 |
p. 345-373
|
artikel
|
| 4 |
Contingent effects of firm and employee reputations on professional advice adoption
|
Kang, Eugene Soon Lee
|
|
|
11 |
2 |
p. 345-373
|
artikel
|
| 5 |
Developing a quality prioritization procedure for IPTV service
|
Shin, Wan Seon
|
|
2016
|
11 |
2 |
p. 427-449
|
artikel
|
| 6 |
Effects of customer personal characteristics on the satisfaction-loyalty link: a multi-method approach
|
Lee, Aejoo
|
|
2016
|
11 |
2 |
p. 279-297
|
artikel
|
| 7 |
Erratum to: Key success factors for mobile app platform activation
|
Lee, Sang M.
|
|
2017
|
11 |
2 |
p. 451
|
artikel
|
| 8 |
Online determinants of e-customer satisfaction: application to website purchases in tourism
|
Pereira, Hélia Gonçalves
|
|
2016
|
11 |
2 |
p. 375-403
|
artikel
|
| 9 |
Restaurant franchising and top management team
|
Moon, Joonho
|
|
2016
|
11 |
2 |
p. 299-319
|
artikel
|
| 10 |
The effects of interaction behaviors of service frontliners on customer participation in the value co-creation: a study of health care service
|
Hau, Le Nguyen
|
|
2016
|
11 |
2 |
p. 253-277
|
artikel
|
| 11 |
Value-in-context in crowdfunding ecosystems: how context frames value co-creation
|
Quero, María José
|
|
2016
|
11 |
2 |
p. 405-425
|
artikel
|
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