| nr |
titel |
auteur |
tijdschrift |
jaar |
jaarg. |
afl. |
pagina('s) |
type |
| 1 |
Emotional intelligence and service quality: a meta-analysis with initial evidence on cross-cultural factors and future research directions
|
Miao, Chao
|
|
|
30 |
3-4 |
p. 335-347
|
artikel
|
| 2 |
Facts-up-front: should food companies follow the FDA or industry label format? The effects of combining virtue and vice information on consumer evaluations
|
Zlatevska, Natalina
|
|
|
30 |
3-4 |
p. 321-334
|
artikel
|
| 3 |
How do successful scholars get their best research ideas? An exploration
|
Cao, Cathy
|
|
|
30 |
3-4 |
p. 221-232
|
artikel
|
| 4 |
Influence of the “benefit of the doubt” in online auctions
|
Steinhart, Yael
|
|
|
30 |
3-4 |
p. 245-260
|
artikel
|
| 5 |
“It is better to be loved than feared: Machiavellianism and the dark side of internal networking”
|
Dugan, Riley
|
|
|
30 |
3-4 |
p. 261-274
|
artikel
|
| 6 |
Poverty, consumption, and counterintuitive behavior
|
Bryant, Andrew
|
|
|
30 |
3-4 |
p. 233-243
|
artikel
|
| 7 |
The effects of relationship length on customer profitability after a service recovery
|
Béal, Mathieu
|
|
|
30 |
3-4 |
p. 293-305
|
artikel
|
| 8 |
Value instantiation: how to overcome the value conflict in promoting luxury brands with CSR initiatives
|
Park, Ji Kyung
|
|
|
30 |
3-4 |
p. 307-319
|
artikel
|
| 9 |
When more likes is not better: the consequences of high and low likes-to-followers ratios for perceived account credibility and social media marketing effectiveness
|
De Vries, Eline L. E.
|
|
|
30 |
3-4 |
p. 275-291
|
artikel
|
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