| nr |
titel |
auteur |
tijdschrift |
jaar |
jaarg. |
afl. |
pagina('s) |
type |
| 1 |
A DEA-SERVQUAL Approach to Measurement and Benchmarking of Service Quality
|
Lee, Hakyeon
|
|
2012
|
40 |
C |
p. 756-762
7 p.
|
artikel
|
| 2 |
Analysis of Market-Based Approach on the Customer Value and Customer Satisfaction and Its Implication on Customer Loyalty of Organic Products in Indonesia
|
Hasnelly,
|
|
2012
|
40 |
C |
p. 86-93
8 p.
|
artikel
|
| 3 |
An Inventory Model for Deteriorating Items in a Supply Chain with System Dynamics Analysis
|
Lee, Ching-Fang
|
|
2012
|
40 |
C |
p. 41-51
11 p.
|
artikel
|
| 4 |
An investigation of Innovation Imitation Products and Consumer Purchases Situational Attribute
|
Chung, Mei-Ling
|
|
2012
|
40 |
C |
p. 689-694
6 p.
|
artikel
|
| 5 |
An investigation on critical success factors for knowledge management using structural equation modeling
|
Huang, Li-Su
|
|
2012
|
40 |
C |
p. 24-30
7 p.
|
artikel
|
| 6 |
Antecedents, Drivers, and Success of Strategic Information Systems Pla View
|
Khani, Naser
|
|
2012
|
40 |
C |
p. 334-340
7 p.
|
artikel
|
| 7 |
Application of Focus Index in New Product Development
|
Kowang, Tan Owee
|
|
2012
|
40 |
C |
p. 446-450
5 p.
|
artikel
|
| 8 |
A qualitative inquiry of women managers’ competence acquisition
|
Idris, Norhalimah
|
|
2012
|
40 |
C |
p. 395-403
9 p.
|
artikel
|
| 9 |
A Reverse Logistics Model For Recovery Options Of E-waste Considering the Integration of the Formal and Informal Waste Sectors
|
Li, Richard C.
|
|
2012
|
40 |
C |
p. 788-816
29 p.
|
artikel
|
| 10 |
A review of the application of the concept of Shareholder Value Added (SVA) in financial decisions
|
Largani, Mahmoud Samadi
|
|
2012
|
40 |
C |
p. 490-497
8 p.
|
artikel
|
| 11 |
A Review on the Market Orientation Evolution
|
Gheysari, Hamed
|
|
2012
|
40 |
C |
p. 542-549
8 p.
|
artikel
|
| 12 |
A Study of the Enhancement of Service Quality and Satisfaction by Taiwan MICE Service Project
|
Chen, Hui Chiu
|
|
2012
|
40 |
C |
p. 382-388
7 p.
|
artikel
|
| 13 |
A theoretical framework for strategy development to introduce sustainable supply chain management
|
Kang, Suk-Ho
|
|
2012
|
40 |
C |
p. 631-635
5 p.
|
artikel
|
| 14 |
Business Impact and ROI: A Proposed Approach to Learning and Development Investment
|
Mohamed, A.
|
|
2012
|
40 |
C |
p. 596-603
8 p.
|
artikel
|
| 15 |
Consideration Factors of Reverse Logistics Implementation -A Case Study of Taiwan's Electronics Industry
|
Chiou, Cherng Ying
|
|
2012
|
40 |
C |
p. 375-381
7 p.
|
artikel
|
| 16 |
Construction Waste Minimization in the UK: Current Pressures for Change and Approaches
|
Osmani, M.
|
|
2012
|
40 |
C |
p. 37-40
4 p.
|
artikel
|
| 17 |
Contents
|
|
|
2012
|
40 |
C |
p. iii-vi
nvt p.
|
artikel
|
| 18 |
Corporate Governance and Firm Performance of Listed Firms in Sri Lanka
|
Guo, Zhaoyang
|
|
2012
|
40 |
C |
p. 664-667
4 p.
|
artikel
|
| 19 |
Decision Making Delays with Regard to IT Investments
|
Perera, M.U.S.
|
|
2012
|
40 |
C |
p. 258-263
6 p.
|
artikel
|
| 20 |
Deep as a Learning Approach in Inspiring Creative and Innovative Minds among Postgraduate Students in Research University
|
Shaari, Roziana
|
|
2012
|
40 |
C |
p. 152-156
5 p.
|
artikel
|
| 21 |
Determinants of Entrepreneurial Intention Among Millennial Generation
|
Koe, Wei-Loon
|
|
2012
|
40 |
C |
p. 197-208
12 p.
|
artikel
|
| 22 |
Determinates of Coaching Culture Development: A Case Study
|
Mansor, N.N. Abu
|
|
2012
|
40 |
C |
p. 485-489
5 p.
|
artikel
|
| 23 |
Determining the Effects of Mobile Broadband Counter Service as Moderator Variable to the Relationship between Service Quality and Customer Satisfaction
|
Jusoh, Ahmad
|
|
2012
|
40 |
C |
p. 264-268
5 p.
|
artikel
|
| 24 |
Development of Eco-efficiency Indicators for Rubber Glove Product by Material Flow Analysis
|
Rattanapan, Cheerawit
|
|
2012
|
40 |
C |
p. 99-106
8 p.
|
artikel
|
| 25 |
Effects Of Gold Price On Equity, Bond And Domestic Credit: Evidence From ASEAN +3
|
Ziaei, Sayyed Mahdi
|
|
2012
|
40 |
C |
p. 341-346
6 p.
|
artikel
|
| 26 |
Empirical research of herding behavior in the Pacific Basin stock markets: Evidence from the U.S. stock market rise (drop) in succession
|
Shih, Ta-Li
|
|
2012
|
40 |
C |
p. 7-15
9 p.
|
artikel
|
| 27 |
Employee engagement and employee shareholding program in a multinational company in Malaysia
|
Rasli, Amran
|
|
2012
|
40 |
C |
p. 209-214
6 p.
|
artikel
|
| 28 |
Employees Contentment in an Organization
|
Rahman, Hamidah Abdul
|
|
2012
|
40 |
C |
p. 604-608
5 p.
|
artikel
|
| 29 |
E-Service Quality Dimensions and Their Effects on E-Customer Satisfaction in Internet Banking Services
|
Zavareh, Farnaz Beheshti
|
|
2012
|
40 |
C |
p. 441-445
5 p.
|
artikel
|
| 30 |
Essential Competencies for the Supervisors of Oil and Gas Industrial Companies
|
Jamshidi, Mir Hadi Moazen
|
|
2012
|
40 |
C |
p. 368-374
7 p.
|
artikel
|
| 31 |
Ethical challenges in the workplace: Are these future engineers prepared?
|
Saat, Maisarah Mohamed
|
|
2012
|
40 |
C |
p. 269-273
5 p.
|
artikel
|
| 32 |
Evaluating the Quality of C2C Online Buy and Sell Websites Using Dimensions of E-Quality
|
Zalatar, Willy F.
|
|
2012
|
40 |
C |
p. 71-76
6 p.
|
artikel
|
| 33 |
Evaluation Framework for Assessing University-Industry Collaborative Research and Technological Initiative
|
Rast, Sadegh
|
|
2012
|
40 |
C |
p. 410-416
7 p.
|
artikel
|
| 34 |
Examining The Technical and Non Technical Member's Participation in Cross-Functional Teams: A Case Study
|
Saarani, Cik Rohaida Binti
|
|
2012
|
40 |
C |
p. 187-196
10 p.
|
artikel
|
| 35 |
Facilities offered by the Banks and Expectations of IT Savvy Banking Customers
|
Vivekanandan, Luxmy
|
|
2012
|
40 |
C |
p. 576-583
8 p.
|
artikel
|
| 36 |
Factors Affecting Consumer Attitude toward the Use of Eco-car Vehicles
|
Sanitthangkul, Joompoth
|
|
2012
|
40 |
C |
p. 461-466
6 p.
|
artikel
|
| 37 |
Factors Affecting Malaysian young consumers’ online purchase intention in social media websites
|
Sin, See Siew
|
|
2012
|
40 |
C |
p. 326-333
8 p.
|
artikel
|
| 38 |
Factors affecting the adoption of technological innovation by individual employees: An Australian study
|
Talukder, Majharul
|
|
2012
|
40 |
C |
p. 52-57
6 p.
|
artikel
|
| 39 |
Factors Contributing to Customer Loyalty Towards Telecommunication Service Provider
|
Amin, Salmiah Mohamad
|
|
2012
|
40 |
C |
p. 282-286
5 p.
|
artikel
|
| 40 |
Factors Determining Decision on Purchasing Lottery: A Case Study in Greater Bangkok
|
Jantarakolica, Korbkul
|
|
2012
|
40 |
C |
p. 746-750
5 p.
|
artikel
|
| 41 |
Factors Influencing Decision to Subscribe Mobile Phone Services
|
Potongsangarun, Rujipas
|
|
2012
|
40 |
C |
p. 473-477
5 p.
|
artikel
|
| 42 |
Financial leverage, firm growth and financial strength in the listed companies in Sri Lanka
|
Bei, Zhao
|
|
2012
|
40 |
C |
p. 709-715
7 p.
|
artikel
|
| 43 |
Formalizing Corporate Social Responsibility: Korean Experiences
|
Chung, Seungwha (Andy)
|
|
2012
|
40 |
C |
p. 514-520
7 p.
|
artikel
|
| 44 |
Fourth Pillar in the Transformation of Production Economy to Knowledge Economy
|
Heng, Low Hock
|
|
2012
|
40 |
C |
p. 530-536
7 p.
|
artikel
|
| 45 |
Harnessing Positivity at Workplace from Perception to Action
|
Mansor, N.N Abu
|
|
2012
|
40 |
C |
p. 557-564
8 p.
|
artikel
|
| 46 |
Identification of factors and attributes for effective transfer of IT training to the workplace
|
Rasli, Amran
|
|
2012
|
40 |
C |
p. 174-181
8 p.
|
artikel
|
| 47 |
Identifying Main Influential Elements in Technology Transfer Process: A Conceptual Model
|
Khabiri, Navid
|
|
2012
|
40 |
C |
p. 417-423
7 p.
|
artikel
|
| 48 |
Impact of Attitudes on Managers Creativity
|
Taleghani, Mohammad
|
|
2012
|
40 |
C |
p. 65-70
6 p.
|
artikel
|
| 49 |
Impact of Pavilion Quality on Exhibitor Performance at an International Trade Exhibition
|
Yoon, Ki-Kwan
|
|
2012
|
40 |
C |
p. 681-688
8 p.
|
artikel
|
| 50 |
Impact of Work Design on Employee Psychological Strain among Malaysian Technical Workers
|
Panatik, Siti Aisyah Binti
|
|
2012
|
40 |
C |
p. 404-409
6 p.
|
artikel
|
| 51 |
Impacts of Dividend Announcement on Stock Return
|
Suwanna, Thanwarat
|
|
2012
|
40 |
C |
p. 721-725
5 p.
|
artikel
|
| 52 |
Imperatives of service innovation and service quality for customer satisfaction: Perspective on higher education
|
Danjum, Ibrahim
|
|
2012
|
40 |
C |
p. 347-352
6 p.
|
artikel
|
| 53 |
Individual Factors and Work Outcomes of Employee Engagement
|
Andrew, Ologbo C.
|
|
2012
|
40 |
C |
p. 498-508
11 p.
|
artikel
|
| 54 |
Industrial Ecology and the Building of Territorial Knowledge: DEPART, a French Research Action Program Implemented in Harbor Territories
|
Cerceau, Juliette
|
|
2012
|
40 |
C |
p. 622-630
9 p.
|
artikel
|
| 55 |
Influence of Service Quality, University Image, and Student Satisfaction toward WOM Intention: A Case Study on Universitas Pelita Harapan Surabaya
|
Jiewanto, Angela
|
|
2012
|
40 |
C |
p. 16-23
8 p.
|
artikel
|
| 56 |
Innovation under globalization of retailing –Case study of a leading brand in Taiwan
|
Liua, James Yu-Shan
|
|
2012
|
40 |
C |
p. 649-656
8 p.
|
artikel
|
| 57 |
Interrelationship between Philippine Stock Exchange Index and USD Exchange Rate
|
Wu, Kuo-Jui
|
|
2012
|
40 |
C |
p. 768-782
15 p.
|
artikel
|
| 58 |
Investigations of Important and Effective Effects of Green Practices in Restaurants
|
Wang, Ray
|
|
2012
|
40 |
C |
p. 94-98
5 p.
|
artikel
|
| 59 |
Key factors influencing capital structure decision and its speed of adjustment of Thai listed real estate companies
|
Tongkong, Supa
|
|
2012
|
40 |
C |
p. 716-720
5 p.
|
artikel
|
| 60 |
Knowledge Determinant in University Commercialization: A Case Study of Malaysia Public University
|
Heng, Low Hock
|
|
2012
|
40 |
C |
p. 251-257
7 p.
|
artikel
|
| 61 |
Mediate effect of technology innovation capabilities investment capability and firm performance in Vietnam
|
Lang, Tseng Ming
|
|
2012
|
40 |
C |
p. 817-829
13 p.
|
artikel
|
| 62 |
Nutrition Therapy System for elderly with Diabetes
|
Jabjone, Saisunee
|
|
2012
|
40 |
C |
p. 220-224
5 p.
|
artikel
|
| 63 |
Oil Prices and Profitability Performance: Sector Analysis
|
Wattanatorn, Woraphon
|
|
2012
|
40 |
C |
p. 763-767
5 p.
|
artikel
|
| 64 |
On A Patent Analysis Method for Technological Convergence
|
Kim, Moon-Soo
|
|
2012
|
40 |
C |
p. 657-663
7 p.
|
artikel
|
| 65 |
Optimal Policy Combinations of Abatement Subsidy and Pollution Tax in Vertical Oligopolies
|
Park, Chul-Hi
|
|
2012
|
40 |
C |
p. 215-219
5 p.
|
artikel
|
| 66 |
Optimal Positioning in Thailand's Spot and Future Market
|
Songyoo, Khemarat
|
|
2012
|
40 |
C |
p. 741-745
5 p.
|
artikel
|
| 67 |
Organizational Communication Practices of Toc Glycol Company Ltd., Thailand
|
Jaradat, Yazan M.
|
|
2012
|
40 |
C |
p. 122-127
6 p.
|
artikel
|
| 68 |
Organizational Factors Influencing Performance Management System in Higher Educational Institution of South East Asia
|
Mansor, Nur Naha Abu
|
|
2012
|
40 |
C |
p. 584-590
7 p.
|
artikel
|
| 69 |
Organizational Factors in Learning and Development Initiatives
|
Mansor, N.N. Abu
|
|
2012
|
40 |
C |
p. 565-570
6 p.
|
artikel
|
| 70 |
Parameters Decision on the Product Characteristics of a Bike Frame
|
Chung, Chien-Ping
|
|
2012
|
40 |
C |
p. 107-115
9 p.
|
artikel
|
| 71 |
Perceptions of Students in Chiangmai Towards Working With Small and Medium Sized Enterprises
|
Jariangprasert, Nittaya
|
|
2012
|
40 |
C |
p. 636-641
6 p.
|
artikel
|
| 72 |
Performance drivers of green innovation under incomplete information
|
Tseng, Ming-Lang
|
|
2012
|
40 |
C |
p. 234-250
17 p.
|
artikel
|
| 73 |
Performance Evaluation of Technological Innovation Capabilities In Uncertainty
|
Cheng, Y.I.-L.I.
|
|
2012
|
40 |
C |
p. 287-314
28 p.
|
artikel
|
| 74 |
Portfolio Choice toward Bank Related and Non Bank Related Mutual Funds in Thailand: A Case of Bangkok
|
Chanchai, Mateepithaktham
|
|
2012
|
40 |
C |
p. 726-730
5 p.
|
artikel
|
| 75 |
Preliminary Study on the Community-Based-Eco-Industrial Estate Development of Northern Region Industrial Estate, Thailand
|
Panyathanakun, V.
|
|
2012
|
40 |
C |
p. 478-484
7 p.
|
artikel
|
| 76 |
Problem Based Training Program on Industrial Ecology and Environment for the Sustainability Management of Industry
|
Charmondusit, S.
|
|
2012
|
40 |
C |
p. 31-36
6 p.
|
artikel
|
| 77 |
Problems on Commercialization of Genetically Modified Crops in Malaysia
|
Ismail, K.
|
|
2012
|
40 |
C |
p. 353-357
5 p.
|
artikel
|
| 78 |
Productivity Through Effectiveness and Efficiency in the Banking Industry
|
Roghanian, Parastoo
|
|
2012
|
40 |
C |
p. 550-556
7 p.
|
artikel
|
| 79 |
Promoting Food Tourism with Kansei Cuisine Design
|
Lan, Lawrence W.
|
|
2012
|
40 |
C |
p. 609-615
7 p.
|
artikel
|
| 80 |
Psychosocial Work Condition and Work Attitudes: Testing of the Effort-Reward Imbalance Model in Malaysia
|
Panatik, Siti Aisyah Binti
|
|
2012
|
40 |
C |
p. 591-595
5 p.
|
artikel
|
| 81 |
Quality Management: From Effective Service to Innovative Facility
|
Rajab, Azizah
|
|
2012
|
40 |
C |
p. 509-513
5 p.
|
artikel
|
| 82 |
Quality of Work Life Practices in a Multinational Company in Sydney, Australia
|
Ouppara, Nipa S.
|
|
2012
|
40 |
C |
p. 116-121
6 p.
|
artikel
|
| 83 |
Research on a method reducing error from accurate target line in the refrigerator with an inverter
|
Choi, Dong-Won
|
|
2012
|
40 |
C |
p. 783-787
5 p.
|
artikel
|
| 84 |
Robust Estimation of Gravity Models under Heteroskedasticity and Data Censoring
|
Sukanuntathum, Athiwat
|
|
2012
|
40 |
C |
p. 731-735
5 p.
|
artikel
|
| 85 |
SEA TRANSPORTATION ACCIDENT ANALYSIS IN INDONESIA
|
Faturachman, Danny
|
|
2012
|
40 |
C |
p. 616-621
6 p.
|
artikel
|
| 86 |
Selection of the Sustainable Area for Rubber Plantation of Thailand by Eco-efficiency
|
Ounsaneha, Weerawat
|
|
2012
|
40 |
C |
p. 58-64
7 p.
|
artikel
|
| 87 |
Spatial Strategies for Service Delivery Management for an Auto-Parts Retail Network
|
Chhetri, Prem
|
|
2012
|
40 |
C |
p. 571-575
5 p.
|
artikel
|
| 88 |
Sport Management in Collegiate Athletic Administration
|
Liu, Li-wei
|
|
2012
|
40 |
C |
p. 364-367
4 p.
|
artikel
|
| 89 |
Stakeholders’ Satisfaction towards Financial Disclosure of the Listed Companies in Stock Exchange of Thailand
|
Jullobol, Nopnapa
|
|
2012
|
40 |
C |
p. 467-472
6 p.
|
artikel
|
| 90 |
State of Knowledge on Climate Change and Adaptation Activities in Thailand
|
Bhaktikul, Kampanad
|
|
2012
|
40 |
C |
p. 701-708
8 p.
|
artikel
|
| 91 |
Strategic Policy Choices on Privatization in an International Mixed Duopoly
|
Xu, Lili
|
|
2012
|
40 |
C |
p. 668-672
5 p.
|
artikel
|
| 92 |
Students’ Attitudinal Constraints towards Workplace Diversity – Managing Innovation in International Business Education
|
Divinagracia, Maria Rochelle G.
|
|
2012
|
40 |
C |
p. 77-85
9 p.
|
artikel
|
| 93 |
Technology social venture: A new genréof social entrepreneurship?
|
Ismail, Kamariah
|
|
2012
|
40 |
C |
p. 429-434
6 p.
|
artikel
|
| 94 |
Thai Export under Exchange Rate Volatility: A Case Study of Textile and Garment Products
|
Jantarakolica, Tatre
|
|
2012
|
40 |
C |
p. 751-755
5 p.
|
artikel
|
| 95 |
The Cultivation of Organizational Innovation amongst Malaysian Bumiputera (Indigenous) ICT-Based Small Firms
|
Kohar, Umar Haiyat Abdul
|
|
2012
|
40 |
C |
p. 358-363
6 p.
|
artikel
|
| 96 |
The Design of Diabetes Simulation System using Multi-Agent
|
Prachai, Sangpetch
|
|
2012
|
40 |
C |
p. 146-151
6 p.
|
artikel
|
| 97 |
The Developing Strategy of Green Energy Industry Cluster A Case Study of the Solar Photoelectric Industry in Taiwan
|
Hsu, Maw-Shin
|
|
2012
|
40 |
C |
p. 165-173
9 p.
|
artikel
|
| 98 |
The Effect of Organizational Practices on Supply Chain Agility: An Empirical Investigation on Malaysia Manufacturing Industry
|
Sukati, Inda
|
|
2012
|
40 |
C |
p. 274-281
8 p.
|
artikel
|
| 99 |
The Effects of Knowledge Management and Technology Innovation on New Product Development Performance An Empirical Study of Taiwanese Machine Tools Industry
|
Lai, Yung-Lung
|
|
2012
|
40 |
C |
p. 157-164
8 p.
|
artikel
|
| 100 |
The Impact of Job Training, job satisfaction and Alternative Job Opportunities on Job Turnover in Libyan Oil Companies
|
Dardar, Abdul Hakim Ahmad
|
|
2012
|
40 |
C |
p. 389-394
6 p.
|
artikel
|
| 101 |
The Impact of Redenomination in Indonesia from Indonesian Citizens’ Perspective
|
Lianto, Johan
|
|
2012
|
40 |
C |
p. 1-6
6 p.
|
artikel
|
| 102 |
The Moderator Effects of ISO/TS16949 Certification in Thailand Automotive Industry
|
Zakuan, Norhayati
|
|
2012
|
40 |
C |
p. 141-145
5 p.
|
artikel
|
| 103 |
The Relationship between Intellectual Capital and Corporate Performance
|
Abdullah, Dewi Fariha
|
|
2012
|
40 |
C |
p. 537-541
5 p.
|
artikel
|
| 104 |
The Relationship between Management Style and Employees’ Well-Being: A Case of Non-Managerial Staffs
|
Mansor, N.N. Abu
|
|
2012
|
40 |
C |
p. 521-529
9 p.
|
artikel
|
| 105 |
The Relationship Between Technostress Creators and Organisational Commitment Among Academic Librarians
|
Ahmad, Ungku Norulkamar Ungku
|
|
2012
|
40 |
C |
p. 182-186
5 p.
|
artikel
|
| 106 |
The Role of Innovation at the Bottom of The Pyramid in Latin America: Eight Case Studies
|
Antúnez-de-Mayolo, César
|
|
2012
|
40 |
C |
p. 134-140
7 p.
|
artikel
|
| 107 |
The role of the SGT Density with Conditional Volatility, Skewness and Kurtosis in the Estimation of VaR: A Case of the Stock Exchange of Thailand
|
Ataboonwongse, Golf
|
|
2012
|
40 |
C |
p. 736-740
5 p.
|
artikel
|
| 108 |
The Study of Supply Chain Management Strategy and Practices on Supply Chain Performance
|
Sukati, Inda
|
|
2012
|
40 |
C |
p. 225-233
9 p.
|
artikel
|
| 109 |
The water footprint of sugarcane and cassava in northern Thailand
|
Kongboon, Rattikarn
|
|
2012
|
40 |
C |
p. 451-460
10 p.
|
artikel
|
| 110 |
To Explore Taiwanese Night Markets Culture and Tourism Experience and Behaviour
|
Kuo, Cheng-Ter
|
|
2012
|
40 |
C |
p. 435-440
6 p.
|
artikel
|
| 111 |
Towards sustainability in Malaysian international education management
|
Aziz, Mohd Ismail Abd
|
|
2012
|
40 |
C |
p. 424-428
5 p.
|
artikel
|
| 112 |
Trace Elements in Thai Oxisols on Limestone in Relation to Rainfall
|
Wisawapipat, Worachart
|
|
2012
|
40 |
C |
p. 673-680
8 p.
|
artikel
|
| 113 |
Trimestral Scheme of the Regular Graduate Programs Implemented in an Institution of Higher Learning
|
Sy, Maria Victoria U.
|
|
2012
|
40 |
C |
p. 128-133
6 p.
|
artikel
|
| 114 |
Website Fit: An Overview
|
Nasrul, Mohammad Ahmad
|
|
2012
|
40 |
C |
p. 315-325
11 p.
|
artikel
|
| 115 |
Work environment barriers prohibiting creativity
|
Walter, Christian
|
|
2012
|
40 |
C |
p. 642-648
7 p.
|
artikel
|
| 116 |
Working capital policy practice: Evidence from Sri Lankan companies
|
Bei, Zhao
|
|
2012
|
40 |
C |
p. 695-700
6 p.
|
artikel
|
Tijdschrift beschrijving