| nr |
titel |
auteur |
tijdschrift |
jaar |
jaarg. |
afl. |
pagina('s) |
type |
| 1 |
Acquiring customers via referral reward programs versus advertising: Who is more likely to provide future referrals?
|
Kuang, Di
|
|
|
81 |
C |
p.
|
artikel
|
| 2 |
Actions are more than just words: Relationships between word-of-mouth, personal interaction, and product attachment
|
Kim, Woo Bin
|
|
|
81 |
C |
p.
|
artikel
|
| 3 |
A method for exploring consumer satisfaction factors using online reviews: A study on anti-cold drugs
|
Zhao, Xiangqi
|
|
|
81 |
C |
p.
|
artikel
|
| 4 |
Analyzing the motivators and barriers associated with buying green apparel: Digging deep into retail consumers' behavior
|
Yadav, Rambalak
|
|
|
81 |
C |
p.
|
artikel
|
| 5 |
An empirical analysis of eWOM valence effects: Integrating stimulus-organism-response, trust transfer theory, and theory of planned behavior perspectives
|
Haq, Muhammad Dliya'ul
|
|
|
81 |
C |
p.
|
artikel
|
| 6 |
Anthropomorphic last-mile robots and consumer intention: An empirical test under a theoretical framework
|
Xu, Shibo
|
|
|
81 |
C |
p.
|
artikel
|
| 7 |
Applying the extended UTAUT-2 to assess the factors contributing to consumers’ usage intention towards over-the-top video streaming platforms
|
Tsai, Pei-Hsuan
|
|
|
81 |
C |
p.
|
artikel
|
| 8 |
A product recommendation model based on online reviews: Improving PageRank algorithm considering attribute weights
|
Wang, Xiaoli
|
|
|
81 |
C |
p.
|
artikel
|
| 9 |
A showdown in the kitchen: Exploring consumers’ preferences for robot-made versus human-made foods at different stages of dietary restraint
|
Zheng, Chundong
|
|
|
81 |
C |
p.
|
artikel
|
| 10 |
A text mining approach to explore factors influencing consumer intention to use metaverse platform services: Insights from online customer reviews
|
Kumari, Vandana
|
|
|
81 |
C |
p.
|
artikel
|
| 11 |
Barriers to resolving institutional complexity in access-based service innovation
|
Cherrier, Hélène
|
|
|
81 |
C |
p.
|
artikel
|
| 12 |
Beyond bundles: Choosing product bundles increases shopping basket size
|
Kobuszewki Volles, Barbara
|
|
|
81 |
C |
p.
|
artikel
|
| 13 |
Boosting Sports Card Sales: Leveraging Visual Display and Machine Learning in Online Retail
|
Yang, Yutao
|
|
|
81 |
C |
p.
|
artikel
|
| 14 |
Building a sustainable future with enterprise metaverse in a data-driven era: A technology-organization-environment (TOE) perspective
|
Kumar, Aman
|
|
|
81 |
C |
p.
|
artikel
|
| 15 |
Busyness and diverse choice: How perceived busyness shapes consumer’s preference for variety seeking
|
Du, Jiangang
|
|
|
81 |
C |
p.
|
artikel
|
| 16 |
Capturing OTT users in an emerging market: Insights on quality of OTT service and behavioral intentions through extended technology acceptance model
|
Kim, Yanghee
|
|
|
81 |
C |
p.
|
artikel
|
| 17 |
Choose a mobile application or mobile website? Different effects of mobile channels on direct and indirect sales
|
Zhang, Xueting
|
|
|
81 |
C |
p.
|
artikel
|
| 18 |
Consumer empowerment in the ethical spectrum: Rethinking retention in live-streaming markets
|
Gegen tana,
|
|
|
81 |
C |
p.
|
artikel
|
| 19 |
Consumer engagement in live streaming commerce: Value co-creation and incentive mechanisms
|
Zhang, Yanfen
|
|
|
81 |
C |
p.
|
artikel
|
| 20 |
Consumer purchase intention toward POI-retailers in cross-border E-commerce: An integration of technology acceptance model and commitment-trust theory
|
Wistedt, Ugné
|
|
|
81 |
C |
p.
|
artikel
|
| 21 |
Consumers’ usage of errand delivery services: The effects of service quality and consumer perception
|
Zhao, Jinjing
|
|
|
81 |
C |
p.
|
artikel
|
| 22 |
Continuous increasing consumer service for multi-item dual-channel retail management
|
Bose, Sarmee
|
|
|
81 |
C |
p.
|
artikel
|
| 23 |
Crafting clarity: Leveraging large language models to decode consumer reviews
|
Praveen, S.V.
|
|
|
81 |
C |
p.
|
artikel
|
| 24 |
Cross-cultural exploration of determinants of e-commerce adoption: Perspectives from logistics service quality and payment driver
|
El Aissoug, Chaimaa
|
|
|
81 |
C |
p.
|
artikel
|
| 25 |
Customer engagement in Saudi food delivery apps through social media marketing: Examining the antecedents and consequences using PLS-SEM and NCA
|
Abbasi, Amir Zaib
|
|
|
81 |
C |
p.
|
artikel
|
| 26 |
Customer loyalty: A refined conceptualization, measurement, and model
|
Bourdeau, Brian L.
|
|
|
81 |
C |
p.
|
artikel
|
| 27 |
Customer perceptions on open banking apps: Insights using Structural topic modeling
|
Desiraju, Kanti
|
|
|
81 |
C |
p.
|
artikel
|
| 28 |
Determinants of the continuance use of smart shopping carts: Findings from PLS-SEM and NCA
|
Mohamed Jasim, K.
|
|
|
81 |
C |
p.
|
artikel
|
| 29 |
Does human value-expressive brand anthropomorphism on social media lead to greater brand competitiveness?
|
Mirzaei, Abas
|
|
|
81 |
C |
p.
|
artikel
|
| 30 |
Does outsourcing enhance consumer services and profitability of a dual-channel retailing?
|
Sarkar, Biswajit
|
|
|
81 |
C |
p.
|
artikel
|
| 31 |
‘Do not be Deteriorated by service failures, Learn from them and start managing it’: Conditions and mechanisms for managing online service failures
|
Manu, C
|
|
|
81 |
C |
p.
|
artikel
|
| 32 |
Drivers and outcomes of a shopper-retailer's app relationship
|
Abu Farha, Allam K.
|
|
|
81 |
C |
p.
|
artikel
|
| 33 |
Dynamic or static? The effect of food imagery on menus on perceived food energy and purchase intention
|
Du, Yingying
|
|
|
81 |
C |
p.
|
artikel
|
| 34 |
Editorial Board
|
|
|
|
81 |
C |
p.
|
artikel
|
| 35 |
Effects of sentiment quantity, dispersion, and dissimilarity on online review forwarding behavior: An empirical analysis
|
Wang, Yuqiu
|
|
|
81 |
C |
p.
|
artikel
|
| 36 |
Encourage sustainable consumption among the elderly through generativity
|
Ma, Yueru
|
|
|
81 |
C |
p.
|
artikel
|
| 37 |
Enhancing consumer well-being through the citizenship experience
|
Kuppelwieser, Volker G.
|
|
|
81 |
C |
p.
|
artikel
|
| 38 |
Exploring cognitive-behavioral drivers impacting consumer continuance intention of fitness apps using a hybrid approach of text mining, SEM, and ANN
|
Bellary, Sreevatsa
|
|
|
81 |
C |
p.
|
artikel
|
| 39 |
Exploring consumers’ competence, autonomy and relatedness needs in the adoption of facial recognition payment technology
|
Wang, Shasha
|
|
|
81 |
C |
p.
|
artikel
|
| 40 |
Exploring determinants of travelers’ discontinuance behavioral intention on integrated ride-hailing services: A perspective on perceived risk
|
Lu, Ke
|
|
|
81 |
C |
p.
|
artikel
|
| 41 |
Exploring the effect of telepresence and escapism on consumer post-purchase intention in an immersive virtual reality environment
|
Saleem, Tayyaba
|
|
|
81 |
C |
p.
|
artikel
|
| 42 |
Exploring the generative AI adoption in service industry: A mixed-method analysis
|
Gupta, Rohit
|
|
|
81 |
C |
p.
|
artikel
|
| 43 |
Factors influencing recommendations for women's clothing satisfaction: A latent dirichlet allocation approach using online reviews
|
Shashank, Salabh
|
|
|
81 |
C |
p.
|
artikel
|
| 44 |
From the store to the kitchen: Herbal scents drive wholesome food choice
|
Phillips, Megan
|
|
|
81 |
C |
p.
|
artikel
|
| 45 |
Future research directions: Enhancing the citizenship experience
|
Kuppelwieser, Volker G.
|
|
|
81 |
C |
p.
|
artikel
|
| 46 |
Generation Z - factors predicting decline in purchase intentions after receiving negative environmental information: Fast fashion brand SHEIN as a case study
|
Zimand-Sheiner, Dorit
|
|
|
81 |
C |
p.
|
artikel
|
| 47 |
Handwritten or machine-written? How typeface affects consumer forgiveness for brand failures
|
Xie, Scheng
|
|
|
81 |
C |
p.
|
artikel
|
| 48 |
How consumer animosity drives anti-consumption: A multi-country examination of social animosity
|
Krüger, Tinka
|
|
|
81 |
C |
p.
|
artikel
|
| 49 |
How do online sales channels affect global product purchases? The role of CSR and cross-country differences
|
Kim, Changju
|
|
|
81 |
C |
p.
|
artikel
|
| 50 |
How gaming team participation fosters consumers’ social networks, communication and commitment
|
Pham, Thi Tuan Linh
|
|
|
81 |
C |
p.
|
artikel
|
| 51 |
How product-background color combinations influence perceived brand innovativeness
|
Xu, Zhicheng
|
|
|
81 |
C |
p.
|
artikel
|
| 52 |
How the source dynamism of streamers affects purchase intention in live streaming e-commerce: Considering the moderating effect of Chinese consumers’ gender
|
Peng, Lifang
|
|
|
81 |
C |
p.
|
artikel
|
| 53 |
How violation of consumers’ expectations causes perceived betrayal and related behaviors: Theoretical perspectives from expectancy violation theory
|
Saeed, Najiya
|
|
|
81 |
C |
p.
|
artikel
|
| 54 |
Human employees and service robots in the service encounter and the role of attribution of theory of mind
|
Söderlund, Magnus
|
|
|
81 |
C |
p.
|
artikel
|
| 55 |
Impact of COVID-19 pandemic on online consumption share: Evidence from China's mobile payment data
|
Xiong, Yanyan
|
|
|
81 |
C |
p.
|
artikel
|
| 56 |
Impact of heuristic–systematic cues on the purchase intention of the electronic commerce consumer through the perception of product quality
|
Rosillo-Díaz, Elena
|
|
|
81 |
C |
p.
|
artikel
|
| 57 |
Implementing multi-attribute utility theory in service recovery: An operational management perspective on online retailing
|
Song, Yan
|
|
|
81 |
C |
p.
|
artikel
|
| 58 |
Investigating how brand image and attitude mediate consumer susceptibility to eWOM and purchase intention: Comparing enterprise-owned vs. third-party online review websites using multigroup analysis
|
Kumar, Sanjeev
|
|
|
81 |
C |
p.
|
artikel
|
| 59 |
Investigating the crucial role of logistics service quality in customer satisfaction for fresh e-commerce: A mutually validating method based on SERVQUAL and service encounter theory
|
Yang, Qiang
|
|
|
81 |
C |
p.
|
artikel
|
| 60 |
Is insomnia detrimental to proactive service performance and customer-directed helping? Mediation of employee resilience and moderation of job crafting
|
Hur, Won-Moo
|
|
|
81 |
C |
p.
|
artikel
|
| 61 |
Join us for a greener future: Understanding the role of message framing in CER communication
|
Cai, Mirabelle (Mufei)
|
|
|
81 |
C |
p.
|
artikel
|
| 62 |
Leveraging digital technology in retailing business: Unboxing synergy between omnichannel retail adoption and sustainable retail performance
|
Vhatkar, Manjunath S.
|
|
|
81 |
C |
p.
|
artikel
|
| 63 |
Mindfully fashioned: Sustaining style through product value retention
|
Srivastava, Shefali
|
|
|
81 |
C |
p.
|
artikel
|
| 64 |
Navigating the complexities of online opinion formation: An insight into consumer cognitive heuristics
|
Zhang, Ruonan
|
|
|
81 |
C |
p.
|
artikel
|
| 65 |
Nonverbal communication of dual anchors in live streaming and its effects on sales
|
Liu, Jinghua
|
|
|
81 |
C |
p.
|
artikel
|
| 66 |
Online, offline, and buy-online-pick-up-in-store retail strategy under a dual-channel advertisement driven demand
|
Sarkar, Biswajit
|
|
|
81 |
C |
p.
|
artikel
|
| 67 |
Online shopping: How can algorithm performance expectancy enhance impulse buying?
|
Gallin, Steffie
|
|
|
81 |
C |
p.
|
artikel
|
| 68 |
Optimizing live streaming features to enhance customer immersion and engagement: A comparative study of live streaming genres in China
|
Tian, Yu
|
|
|
81 |
C |
p.
|
artikel
|
| 69 |
Precision marketing for newly-launched products: How to offer free trials to consumers?
|
Mao, Zhaofang
|
|
|
81 |
C |
p.
|
artikel
|
| 70 |
Premium pricing and capacity rationing for advance selling with consumers regret
|
Xu, Chengyuan
|
|
|
81 |
C |
p.
|
artikel
|
| 71 |
Pricing strategy based on a stochastic problem with barter exchange under variable promotional effort for a retail channel
|
Guchhait, Rekha
|
|
|
81 |
C |
p.
|
artikel
|
| 72 |
Product lifespan extension of technology products: Exploring perceptions, value-beliefs, motives and attitudes in American and Spanish consumers
|
Armstrong Soule, Catherine Anne
|
|
|
81 |
C |
p.
|
artikel
|
| 73 |
Promoting public participation in reducing food waste: A large-scale multiple randomized controlled trial
|
Jiang, Shiyan
|
|
|
81 |
C |
p.
|
artikel
|
| 74 |
Quantifying consumers’ cost-value trade-offs on on-demand food delivery services: Value-of-time framework and partitioned pricing
|
Ma, Bohao
|
|
|
81 |
C |
p.
|
artikel
|
| 75 |
Quantifying the short- and long-term effects of promotional incentives in a loyalty program: Evidence from birthday rewards in a large retail company
|
Nishio, Kazuki
|
|
|
81 |
C |
p.
|
artikel
|
| 76 |
Research on the impact of streamers’ linguistic emotional valence on live streaming performance in live streaming shopping environments
|
Ma, Xiangyang
|
|
|
81 |
C |
p.
|
artikel
|
| 77 |
Resident perspectives unveiled: The role of a sustainable destination image in shaping pro-sustainable responses
|
Šerić, Maja
|
|
|
81 |
C |
p.
|
artikel
|
| 78 |
Retailer processes centred on the food market as the main determinate of business models in the context of retail size
|
Kita, Pavol
|
|
|
81 |
C |
p.
|
artikel
|
| 79 |
RETRACTED: Understanding the effects of live streamers’ appearance and abilities in shaping consumer purchase: A cross-cultural empirical research
|
Wang, Zerong
|
|
|
81 |
C |
p.
|
artikel
|
| 80 |
Reusable packaging adoption in e-commerce markets with green consumers: An evolutionary game analysis
|
Yue, Ruiting
|
|
|
81 |
C |
p.
|
artikel
|
| 81 |
Risk due to insufficient retail service management considering satisfaction level for distributor and consumer
|
Sarkar, Mitali
|
|
|
81 |
C |
p.
|
artikel
|
| 82 |
Senior tourists’ acceptance for tourism-related mobile apps: An integrated model based on BWS case 1 and ordered choice data
|
Huang, Wenli
|
|
|
81 |
C |
p.
|
artikel
|
| 83 |
Social isolation and risk-taking behavior: The case of COVID-19 and cryptocurrency
|
Lavan, Thusyanthy
|
|
|
81 |
C |
p.
|
artikel
|
| 84 |
So hard to say goodbye? A study on the impact of anthropomorphism on the retention of idle products
|
Liu, Ping
|
|
|
81 |
C |
p.
|
artikel
|
| 85 |
Steering the path to safer food: The role of transformational leadership in food services to combat against foodborne illness
|
Liu, Congying
|
|
|
81 |
C |
p.
|
artikel
|
| 86 |
Study on the development path of low-carbon retail clusters empowered by digital empowerment
|
Sun, Tian
|
|
|
81 |
C |
p.
|
artikel
|
| 87 |
Technology roadmapping for the e-commerce sector: A text-mining approach
|
Singh, Shiwangi
|
|
|
81 |
C |
p.
|
artikel
|
| 88 |
The effectiveness of human vs. AI voice-over in short video advertisements: A cognitive load theory perspective
|
Wang, Xinmeng
|
|
|
81 |
C |
p.
|
artikel
|
| 89 |
The effects of green advertising appeal and message type on purchase intention
|
Zhang, Xiaojing
|
|
|
81 |
C |
p.
|
artikel
|
| 90 |
The effects of motivated consumer innovativeness on consumer acceptance of autonomous delivery robots
|
Wu, Min
|
|
|
81 |
C |
p.
|
artikel
|
| 91 |
The effects of price framing and magnitude of price differences on perceived fairness when switching from static to variable pricing
|
Alnes, Per Kristian
|
|
|
81 |
C |
p.
|
artikel
|
| 92 |
The ethical edge: Unveiling the power of virtuousness in retailing from employees’ perspectives
|
Mayr, Kathrin
|
|
|
81 |
C |
p.
|
artikel
|
| 93 |
The human touch vs. AI efficiency: How perceived status, effort, and loyalty shape consumer satisfaction with preferential treatment
|
Choi, Sunhwa
|
|
|
81 |
C |
p.
|
artikel
|
| 94 |
The impact of live-streaming interactivity on live-streaming sales mode based on game-theoretic analysis
|
Fan, Xiaojun
|
|
|
81 |
C |
p.
|
artikel
|
| 95 |
The impact of online consumer review confusion on online shopping cart abandonment: A mediating role of perceived risk and moderating role of mindfulness
|
Roy, Robin
|
|
|
81 |
C |
p.
|
artikel
|
| 96 |
The influence of live video hosts' speech act on purchase behaviour
|
Ma, Xiangyang
|
|
|
81 |
C |
p.
|
artikel
|
| 97 |
The influence of online food delivery services on eating-out travel — A case study of chengdu, China
|
Li, Enlong
|
|
|
81 |
C |
p.
|
artikel
|
| 98 |
The pre-purchase search channel and purchase behavior: Role of social commerce vs traditional e-commerce
|
Peng, Yi
|
|
|
81 |
C |
p.
|
artikel
|
| 99 |
The role of motivators, barriers, attractiveness, and positive emotions on consumers’ intention to adopt and resist self-driving delivery robots
|
Koh, Le Yi
|
|
|
81 |
C |
p.
|
artikel
|
| 100 |
The role of temporal distance, conspicuous consumption, and multisensory interfaces on consumer judgments in metaverse
|
Nunkoo, Robin
|
|
|
81 |
C |
p.
|
artikel
|
| 101 |
Traditional vs. AI-generated brand personalities: Impact on brand preference and purchase intention
|
Park, JungKun
|
|
|
81 |
C |
p.
|
artikel
|
| 102 |
Travel photography is important to me! The impact of merchants' photo editing behavior on destination clothes rental intention
|
Wang, Yuchen
|
|
|
81 |
C |
p.
|
artikel
|
| 103 |
Understanding shoppers’ cross-channel analysis of influencing factors of online and offline channels: Evidence from clothing product
|
Wang, Jixiao
|
|
|
81 |
C |
p.
|
artikel
|
| 104 |
Understanding the optimal strategy of carbon labelled product advertising delivery: A dynamic differential equation analysis
|
Peng, Yifeng
|
|
|
81 |
C |
p.
|
artikel
|
| 105 |
Understanding users’ willingness to travel on autonomous buses: The moderating effect of experience
|
Molinillo, Sebastian
|
|
|
81 |
C |
p.
|
artikel
|
| 106 |
Unlocking (re)purchase potential through corporate responsiveness on social networks: The role of perceived customer orientation
|
Stuhldreier, Sanja Maria
|
|
|
81 |
C |
p.
|
artikel
|
| 107 |
Untapping the potential of mobile location data: The opportunities and challenges for retail analytics
|
Aversa, Joseph
|
|
|
81 |
C |
p.
|
artikel
|
| 108 |
Unveiling the influencing mechanism underlying users’ adoption and recommend intentions of central bank digital currency: A behavioral reasoning theory perspective
|
Wu, Jiaqi
|
|
|
81 |
C |
p.
|
artikel
|
| 109 |
Unveiling the optimal configuration of impulsive buying behavior using fuzzy set qualitative comparative analysis and multi-criteria decision approach
|
Alnoor, Alhamzah
|
|
|
81 |
C |
p.
|
artikel
|
| 110 |
Unveiling the symphony of experience: Exploring flow, inspiration, and revisit intentions among music festival attendees within the SOR model
|
Sengoz, Ayse
|
|
|
81 |
C |
p.
|
artikel
|
| 111 |
Using machine learning to develop customer insights from user-generated content
|
Mustak, Mekhail
|
|
|
81 |
C |
p.
|
artikel
|
| 112 |
Visual metaphors and white space: How the visual rhetorical language in advertising influences consumer responses to paradox brands
|
Huang, Xiaozhi
|
|
|
81 |
C |
p.
|
artikel
|
| 113 |
What makes metaverse users immersed in the flow state in an emerging market? An application of affordance theory and ISSM
|
Roh, Taewoo
|
|
|
81 |
C |
p.
|
artikel
|
| 114 |
Who can you trust? The curvilinear effects of producer-retailer trust (im)balance in organic food consumption – The moderation role of trust in blockchain technology
|
Duong, Cong Doanh
|
|
|
81 |
C |
p.
|
artikel
|
| 115 |
Who do you want to purchase with? The effect of naming strategy on consumer participation in online group purchase
|
Wang, Bin
|
|
|
81 |
C |
p.
|
artikel
|
| 116 |
Why do people purchase plant-based meat products from retail stores? Examining consumer preferences, motivations and drivers
|
Saini, Munish
|
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81 |
C |
p.
|
artikel
|
| 117 |
Why not use facial recognition payment? From the perspective of the extended protection motivation theory
|
Zhang, Zizhong
|
|
|
81 |
C |
p.
|
artikel
|
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