| nr |
titel |
auteur |
tijdschrift |
jaar |
jaarg. |
afl. |
pagina('s) |
type |
| 1 |
Adopting autonomous vehicles: The moderating effects of demographic variables
|
Park, Jungkun
|
|
|
63 |
C |
p.
|
artikel
|
| 2 |
AI-chatbots on the services frontline addressing the challenges and opportunities of agency
|
Chong, Terrence
|
|
|
63 |
C |
p.
|
artikel
|
| 3 |
Appreciation vs. apology: When and why does face covering requirement increase revisit intention?
|
Luo, Anqi
|
|
|
63 |
C |
p.
|
artikel
|
| 4 |
A purchase decision support model considering consumer personalization about aspirations and risk attitudes
|
Song, Yongming
|
|
|
63 |
C |
p.
|
artikel
|
| 5 |
A two-generation new product model by considering forward-looking customers: Dynamic pricing and advertising optimization
|
Ghobadi, Somayeh Najafi-
|
|
|
63 |
C |
p.
|
artikel
|
| 6 |
Augmented reality shopping application usage: The influence of attitude, value, and characteristics of innovation
|
Jiang, Yi
|
|
|
63 |
C |
p.
|
artikel
|
| 7 |
Authenticity, fit and product type: Testing a celebrity brand extension model cross-culturally
|
Osorio, María Lucila
|
|
|
63 |
C |
p.
|
artikel
|
| 8 |
Background music tempo effects on food evaluations and purchase intentions
|
Pantoja, Felipe
|
|
|
63 |
C |
p.
|
artikel
|
| 9 |
Beyond classical van Westendorp: Assessing price sensitivity for variants of algae-based meat substitutes
|
Weinrich, Ramona
|
|
|
63 |
C |
p.
|
artikel
|
| 10 |
Building value with packaging: Development and validation of a measurement scale
|
Dopico-Parada, Ana
|
|
|
63 |
C |
p.
|
artikel
|
| 11 |
Channel-level resource allocation decision in multichannel retailing: A U.S. multichannel company application
|
Salmani, Yasamin
|
|
|
63 |
C |
p.
|
artikel
|
| 12 |
Conflict management capabilities in franchising
|
Perrigot, Rozenn
|
|
|
63 |
C |
p.
|
artikel
|
| 13 |
Consumer acceptance of irradiated food and information disclosure – A retail imperative
|
D'Souza, Clare
|
|
|
63 |
C |
p.
|
artikel
|
| 14 |
Consumer perceived value and impulse buying behavior on mobile commerce: The moderating effect of social influence
|
Yang, Feng
|
|
|
63 |
C |
p.
|
artikel
|
| 15 |
Cute brand logo enhances favorable brand attitude: The moderating role of hope
|
Septianto, Felix
|
|
|
63 |
C |
p.
|
artikel
|
| 16 |
Dealing with poor online ratings in the hospitality service industry: The mitigating power of corporate social responsibility activities
|
Girardin, Florent
|
|
|
63 |
C |
p.
|
artikel
|
| 17 |
Deciphering in-store-online switching in multi-channel retailing context: Role of affective commitment to purchase situation
|
Jebarajakirthy, Charles
|
|
|
63 |
C |
p.
|
artikel
|
| 18 |
Determinants of customer brand loyalty in the retail industry: A comparison between national and private brands in South Korea
|
Hwang, Syjung
|
|
|
63 |
C |
p.
|
artikel
|
| 19 |
Determinants of store patronage: The roles of political ideology, consumer and market characteristics
|
Madani, Fatima
|
|
|
63 |
C |
p.
|
artikel
|
| 20 |
Does sustainability really matter to consumers? Assessing the importance of online shop and apparel product attributes
|
Rausch, Theresa Maria
|
|
|
63 |
C |
p.
|
artikel
|
| 21 |
Do myriad e-channels always create value for customers? A dynamic analysis of the perceived value of a digital information product during the usage phase
|
Mencarelli, Rémi
|
|
|
63 |
C |
p.
|
artikel
|
| 22 |
Editorial Board
|
|
|
|
63 |
C |
p.
|
artikel
|
| 23 |
Editorial: Some insights in retailing: Gluten-free products, veg private labels, stock-outs and in-store merchandisers
|
Gázquez-Abad, Juan Carlos
|
|
|
63 |
C |
p.
|
artikel
|
| 24 |
Effect of customer involvement on co-creation of services: A moderated mediation model
|
Cheung, Millissa F.Y.
|
|
|
63 |
C |
p.
|
artikel
|
| 25 |
Equifinal causes of sustainable clothing purchase behavior: An fsQCA analysis among generation Y
|
Kopplin, Cristopher Siegfried
|
|
|
63 |
C |
p.
|
artikel
|
| 26 |
Ethics support through rapport: Elaborating the impact of service provider rapport on ethical behaviour intention of the tourists
|
Paramita, Widya
|
|
|
63 |
C |
p.
|
artikel
|
| 27 |
Experiencing atmospherics: The moderating effect of mall experiences on the impact of individual store atmospherics on spending behavior and mall loyalty
|
Vilnai-Yavetz, Iris
|
|
|
63 |
C |
p.
|
artikel
|
| 28 |
Exploring an in-store customer journey for customers shopping for outdoor apparel
|
Terblanche, Nic S.
|
|
|
63 |
C |
p.
|
artikel
|
| 29 |
Exploring the impact of chatbots on consumer sentiment and expectations in retail
|
Tran, Anh D.
|
|
|
63 |
C |
p.
|
artikel
|
| 30 |
Exploring the involvement-patronage link in the phygital retail experiences
|
Banik, Shanta
|
|
|
63 |
C |
p.
|
artikel
|
| 31 |
Greater patience and monetary expenditure: How shopping with companions influences purchase decisions
|
Gui, Dan-Yang
|
|
|
63 |
C |
p.
|
artikel
|
| 32 |
Horizontal mergers under uniform resource constraints
|
Nie, Pu-yan
|
|
|
63 |
C |
p.
|
artikel
|
| 33 |
How close do we feel to virtual product to make a purchase decision? Impact of perceived proximity to virtual product and temporal purchase intention
|
Poushneh, Atieh
|
|
|
63 |
C |
p.
|
artikel
|
| 34 |
How do restaurant atmospherics influence restaurant authenticity? An integrative framework and empirical evidence
|
Al-Kilani, Shaymaa
|
|
|
63 |
C |
p.
|
artikel
|
| 35 |
How mobile augmented reality applications affect continuous use and purchase intentions: A cognition-affect-conation perspective
|
Qin, Hong
|
|
|
63 |
C |
p.
|
artikel
|
| 36 |
I don't want to be a rule enforcer during the COVID-19 pandemic: Frontline employees' plight
|
Northington, William Magnus
|
|
|
63 |
C |
p.
|
artikel
|
| 37 |
‘I'm like you, and I like what you like’ sustainable food purchase influenced by vloggers: A moderated serial-mediation model
|
Xu, Zhen
|
|
|
63 |
C |
p.
|
artikel
|
| 38 |
Impact of apps aesthetics on revisit intentions of food delivery apps: The mediating role of pleasure and arousal
|
Kumar, Sushant
|
|
|
63 |
C |
p.
|
artikel
|
| 39 |
It's not there, I love it! How relevance to objective needs of an unavailable item impacts emotions, store image, and behavior
|
Kowalczyk, Liliana
|
|
|
63 |
C |
p.
|
artikel
|
| 40 |
Jean-Charles Shalom Chebat, (1945–2019) z’’l: An intimate perspective into his life
|
Gélinas-Chebat, Claire
|
|
|
63 |
C |
p.
|
artikel
|
| 41 |
Mobile shopping intensity: Consumer demographics and motivations
|
Hou, Jianwei
|
|
|
63 |
C |
p.
|
artikel
|
| 42 |
Modeling behavioral intention to use travel reservation apps: A cross-cultural examination between US and China
|
Ahmad, Wasim
|
|
|
63 |
C |
p.
|
artikel
|
| 43 |
Online purchase intention in Chinese social commerce platforms: Being emotional or rational?
|
Akram, Umair
|
|
|
63 |
C |
p.
|
artikel
|
| 44 |
Positive and negative word of mouth (WOM) are not necessarily opposites: A reappraisal using the dual factor theory
|
Talwar, Manish
|
|
|
63 |
C |
p.
|
artikel
|
| 45 |
Positive gender congruency effects on shopper responses: Field evidence from a gender egalitarian culture
|
Otterbring, Tobias
|
|
|
63 |
C |
p.
|
artikel
|
| 46 |
Predictors of consumers’ willingness to share personal information with fashion sales robots
|
Song, Christina Soyoung
|
|
|
63 |
C |
p.
|
artikel
|
| 47 |
Purchasing natural personal care products in the era of fake news? The moderation effect of brand trust
|
Kumar, Sushant
|
|
|
63 |
C |
p.
|
artikel
|
| 48 |
Purchasing veg private labels? A comparison between occasional and regular buyers
|
Martinelli, Elisa
|
|
|
63 |
C |
p.
|
artikel
|
| 49 |
Quality of channel integration and customer loyalty in omnichannel retailing: The mediating role of customer engagement and relationship program receptiveness
|
Gao, Mengjia
|
|
|
63 |
C |
p.
|
artikel
|
| 50 |
Shop-hop till you drop! The effect of the image gap on spillover patronage within retail agglomerations
|
Wei, Sheng
|
|
|
63 |
C |
p.
|
artikel
|
| 51 |
Show me your mobile and I will tell you who you are: Forecasting consumer compassion and altruism behaviour through smartphone type and usage
|
Anand, Amitabh
|
|
|
63 |
C |
p.
|
artikel
|
| 52 |
Social commerce website design, perceived value and loyalty behavior intentions: The moderating roles of gender, age and frequency of use
|
Molinillo, Sebastian
|
|
|
63 |
C |
p.
|
artikel
|
| 53 |
Social media and sustainable purchasing attitude: Role of trust in social media and environmental effectiveness
|
Zafar, Abaid Ullah
|
|
|
63 |
C |
p.
|
artikel
|
| 54 |
South African consumers' willingness to pay a premium for Karoo Lamb: The influence of subjective and objective knowledge, label information and demographics
|
Donoghue, Suné
|
|
|
63 |
C |
p.
|
artikel
|
| 55 |
Standing up for or against: A text-mining study on the recommendation of mobile payment apps
|
Verkijika, Silas Formunyuy
|
|
|
63 |
C |
p.
|
artikel
|
| 56 |
Taking advantage of the gluten-free opportunity: Assortment as the key driver for modern grocery retailers
|
Fornari, Edoardo
|
|
|
63 |
C |
p.
|
artikel
|
| 57 |
Tell me a story about yourself: The words of shopping experience and self-satisfaction
|
Petruzzellis, Luca
|
|
|
63 |
C |
p.
|
artikel
|
| 58 |
The abandonment behaviour of the branded app consumer: A study using interpretive structural modelling approach
|
Mondal, Jalaluddin
|
|
|
63 |
C |
p.
|
artikel
|
| 59 |
The curious case of productivity orientation: The influence of advertising stimuli on affect and preference for subscription boxes
|
Toteva, Irina T.
|
|
|
63 |
C |
p.
|
artikel
|
| 60 |
The effect of employees' politeness strategy and customer membership on customers' perception of co-recovery and online post-recovery satisfaction
|
Zhang, Yu
|
|
|
63 |
C |
p.
|
artikel
|
| 61 |
The effects of ad heuristic and systematic cues on consumer brand awareness and purchase intention: Investigating the bias effect of heuristic information processing
|
Tan, Yingsi
|
|
|
63 |
C |
p.
|
artikel
|
| 62 |
The effects of service quality, perceived value and trust in home delivery service personnel on customer satisfaction: Evidence from a developing country
|
Uzir, Md. Uzir Hossain
|
|
|
63 |
C |
p.
|
artikel
|
| 63 |
The impact of online celebrity in livestreaming E-commerce on purchase intention from the perspective of emotional contagion
|
Meng, Lu (Monroe)
|
|
|
63 |
C |
p.
|
artikel
|
| 64 |
The influences of cooperative climate, competitive climate and customer empowerment on service creativity
|
Lee, Tingko
|
|
|
63 |
C |
p.
|
artikel
|
| 65 |
The moderating impact of taste award on the interplay between perceived taste, perceived quality and brand trust
|
Konuk, Faruk Anıl
|
|
|
63 |
C |
p.
|
artikel
|
| 66 |
The perception of discount sales promotions – A utilitarian and hedonic perspective
|
Jee, Teck Weng
|
|
|
63 |
C |
p.
|
artikel
|
| 67 |
The provenance of loyalty card data for urban and retail analytics
|
Rains, Tim
|
|
|
63 |
C |
p.
|
artikel
|
| 68 |
The young and the reckless: Social and physical warning messages reduce dangerous driving behavior in a simulator
|
Chebat, Daniel-Robert
|
|
|
63 |
C |
p.
|
artikel
|
| 69 |
Using structural topic modelling to predict users’ sentiment towards intelligent personal agents. An application for Amazon’s echo and Google Home
|
Sánchez-Franco, Manuel J.
|
|
|
63 |
C |
p.
|
artikel
|
| 70 |
What drives diners' eco-friendly behaviour? The moderating role of planning routine
|
Talwar, Shalini
|
|
|
63 |
C |
p.
|
artikel
|
| 71 |
What's inside matters: The impact of ingredient branding on consumers' purchasing behaviours in services
|
Paydas Turan, Ceyda
|
|
|
63 |
C |
p.
|
artikel
|
| 72 |
Why do people purchase from food delivery apps? A consumer value perspective
|
Tandon, Anushree
|
|
|
63 |
C |
p.
|
artikel
|
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