| nr |
titel |
auteur |
tijdschrift |
jaar |
jaarg. |
afl. |
pagina('s) |
type |
| 1 |
A deep hybrid learning model for customer repurchase behavior
|
Kim, Jina
|
|
|
59 |
C |
p.
|
artikel
|
| 2 |
A netnographical approach to typologizing customer engagement and corporate misconduct
|
Hua, Lian-Lian
|
|
|
59 |
C |
p.
|
artikel
|
| 3 |
An innovation resistance theory perspective on purchase of eco-friendly cosmetics
|
Sadiq, Mohd
|
|
|
59 |
C |
p.
|
artikel
|
| 4 |
Antecedents of consumer-brand identification in terms of belonging brands
|
Büyükdağ, Naci
|
|
|
59 |
C |
p.
|
artikel
|
| 5 |
Anticipated firm interaction can bias expressed customer satisfaction
|
Mukherjee, Ashesh
|
|
|
59 |
C |
p.
|
artikel
|
| 6 |
A sequence analysis approach to segmenting credit card customers
|
Ho, Hillbun
|
|
|
59 |
C |
p.
|
artikel
|
| 7 |
Assessing the influence of goal pursuit and emotional attachment on customer engagement behaviors
|
Li, Dongmei
|
|
|
59 |
C |
p.
|
artikel
|
| 8 |
A two-stage model for forecasting consumers’ intention to purchase with e-coupons
|
Ren, Xinxin
|
|
|
59 |
C |
p.
|
artikel
|
| 9 |
Book belly band as a visual cue: Assessing its impact on consumers’ in-store responses
|
Visentin, Marco
|
|
|
59 |
C |
p.
|
artikel
|
| 10 |
Consumer responses to trade-offs in eco-friendly clothing: The moderating effects of fashion leadership and regulatory focus
|
Hyun, Jonghan
|
|
|
59 |
C |
p.
|
artikel
|
| 11 |
Cooperative game analysis of coordination mechanisms under fairness concerns of a green retailer
|
Zhang, Ranran
|
|
|
59 |
C |
p.
|
artikel
|
| 12 |
Decision-making mechanism of online retailer based on additional online comments of consumers
|
Liu, Yong
|
|
|
59 |
C |
p.
|
artikel
|
| 13 |
Determinants of customers’ intentions towards environmentally sustainable banking: Testing the structural model
|
Taneja, Shilpa
|
|
|
59 |
C |
p.
|
artikel
|
| 14 |
Disentangling the respective impacts of assortment size and alignability on perceived assortment variety
|
Mejía, Victor D.
|
|
|
59 |
C |
p.
|
artikel
|
| 15 |
Does live performance play a critical role in building destination brand equity — A mixed-method study of “Impression Dahongpao"
|
Zhang, Shu-Ning
|
|
|
59 |
C |
p.
|
artikel
|
| 16 |
Drivers and barriers of mobile payment adoption: Malaysian merchants' perspective
|
Moghavvemi, Sedigheh
|
|
|
59 |
C |
p.
|
artikel
|
| 17 |
Editorial Board
|
|
|
|
59 |
C |
p.
|
artikel
|
| 18 |
Effects of employees’ opportunities to influence in-store music on sales: Evidence from a field experiment
|
Daunfeldt, Sven-Olov
|
|
|
59 |
C |
p.
|
artikel
|
| 19 |
Electronic logistics service quality and repurchase intention in e-tailing: Catalytic role of shopping satisfaction, payment options, gender and returning experience
|
Jain, Nikunj Kumar
|
|
|
59 |
C |
p.
|
artikel
|
| 20 |
E-retail factors for customer activation and retention: An empirical study from Indian e-commerce customers
|
Kumar, Vikas
|
|
|
59 |
C |
p.
|
artikel
|
| 21 |
Ethical judgment, subjective norms, and ethical consumption: The moderating role of moral certainty
|
Alsaad, Abdallah Khalaf
|
|
|
59 |
C |
p.
|
artikel
|
| 22 |
Exploring E-retailing in the Danube Region countries: A study on internet purchasing
|
Končar, Jelena
|
|
|
59 |
C |
p.
|
artikel
|
| 23 |
Exploring the factors affecting customers’ intention to purchase a smart speaker
|
Ling, Hsiao-Chi
|
|
|
59 |
C |
p.
|
artikel
|
| 24 |
Exploring the impact of different factors on brand equity and intention to take up online courses from e-Learning platforms
|
Ray, Arghya
|
|
|
59 |
C |
p.
|
artikel
|
| 25 |
Exploring the use of content analysis methodology in consumer research
|
Vespestad, May Kristin
|
|
|
59 |
C |
p.
|
artikel
|
| 26 |
Extending variety seeking to multi-sided platforms: Impact of new retailer listing
|
Vakeel, Khadija Ali
|
|
|
59 |
C |
p.
|
artikel
|
| 27 |
Food advertising targeting children in India: Analysis and implications
|
Mehta, Ritu
|
|
|
59 |
C |
p.
|
artikel
|
| 28 |
From overt to covert: Exploring discrimination against homosexual consumers in retail stores
|
Rosenbaum, Mark S.
|
|
|
59 |
C |
p.
|
artikel
|
| 29 |
Guiding directions and propositions: Placing dynamics at the heart of customer experience (CX) research
|
Klaus, Philipp (Phil)
|
|
|
59 |
C |
p.
|
artikel
|
| 30 |
“I just don't like digital-only banks, and you should not use them either”: Traditional-bank customers' opposition to using digital-only banks
|
Nel, Jacques
|
|
|
59 |
C |
p.
|
artikel
|
| 31 |
Influence of customer application experience and value in use on loyalty toward retailers
|
Japutra, Arnold
|
|
|
59 |
C |
p.
|
artikel
|
| 32 |
‘Instagram made Me buy it’: Generation Z impulse purchases in fashion industry
|
Djafarova, Elmira
|
|
|
59 |
C |
p.
|
artikel
|
| 33 |
International retail format transfer: A comparison study of Australian and U.S. warehouse club members
|
Li, Jie
|
|
|
59 |
C |
p.
|
artikel
|
| 34 |
Low-carbon decision-making model of online shopping supply chain considering the O2O model
|
Wu, Yisheng
|
|
|
59 |
C |
p.
|
artikel
|
| 35 |
Managing transformations in retail agglomerations:Case Itis shopping center
|
Hänninen, Mikko
|
|
|
59 |
C |
p.
|
artikel
|
| 36 |
Marketing the use of headgear in high contact sports
|
Doust, Negin Ahmadi Saber
|
|
|
59 |
C |
p.
|
artikel
|
| 37 |
Measurement of factors influencing online shopper buying decisions: A scale development and validation
|
Fernandes, Semila
|
|
|
59 |
C |
p.
|
artikel
|
| 38 |
Modeling consumer engagement on social networking sites: Roles of attitudinal and motivational factors
|
Bailey, Ainsworth Anthony
|
|
|
59 |
C |
p.
|
artikel
|
| 39 |
More bodily motor action, less visual attention: How supermarket stimuli and consumer-related factors influence gaze behavior
|
Ladeira, Wagner Junior
|
|
|
59 |
C |
p.
|
artikel
|
| 40 |
Motives behind retailers’ post-entry expansion - Evidence from the Chinese luxury fashion market
|
Bai, Huifeng
|
|
|
59 |
C |
p.
|
artikel
|
| 41 |
My style, my food, my waste! Consumer food waste-related lifestyle segments
|
Aschemann-Witzel, Jessica
|
|
|
59 |
C |
p.
|
artikel
|
| 42 |
Need for touch and haptic imagery: An investigation in online fashion shopping
|
Silva, Susana C.
|
|
|
59 |
C |
p.
|
artikel
|
| 43 |
Observing viewers’ self-reported and neurophysiological responses to message appeal in social media advertisements
|
Wajid, Anees
|
|
|
59 |
C |
p.
|
artikel
|
| 44 |
Online channel adoption in supermarket retailing
|
Frasquet, Marta
|
|
|
59 |
C |
p.
|
artikel
|
| 45 |
Opinion leadership vs. para-social relationship: Key factors in influencer marketing
|
Farivar, Samira
|
|
|
59 |
C |
p.
|
artikel
|
| 46 |
Organic food corporate image and customer co-developing behavior: The mediating role of consumer trust and purchase intention
|
Yu, Weiping
|
|
|
59 |
C |
p.
|
artikel
|
| 47 |
Panic buying in the COVID-19 pandemic: A multi-country examination
|
Islam, Tahir
|
|
|
59 |
C |
p.
|
artikel
|
| 48 |
Planning of the cow milk assortment for large retail chains in North Italy: A comparison of two metropolitan cities
|
Merlino, Valentina Maria
|
|
|
59 |
C |
p.
|
artikel
|
| 49 |
Pricing and return strategy of online retailers based on return insurance
|
Ren, Minglun
|
|
|
59 |
C |
p.
|
artikel
|
| 50 |
Profit for friends, fairness for strangers: Social distance reverses the endowment effect in proxy decision making
|
Kim, Hyunji
|
|
|
59 |
C |
p.
|
artikel
|
| 51 |
Relative convenience, relative advantage, perceived security, perceived privacy, and continuous use intention of China’s WeChat Pay: A mixed-method two-phase design study
|
Mombeuil, Claudel
|
|
|
59 |
C |
p.
|
artikel
|
| 52 |
Return policy, No joke: An investigation into the impact of a retailer's return policy on consumers' decision making
|
Rokonuzzaman, Md
|
|
|
59 |
C |
p.
|
artikel
|
| 53 |
Revenue management in a multi-level multi-channel supply chain considering pricing, greening, and advertising decisions
|
Khorshidvand, Behrooz
|
|
|
59 |
C |
p.
|
artikel
|
| 54 |
Role of consumer health consciousness, food safety & attitude on organic food purchase in emerging market: A serial mediation model
|
Nagaraj, Samala
|
|
|
59 |
C |
p.
|
artikel
|
| 55 |
Self-service technology in supermarkets – Do frontline staff still matter?
|
Sharma, Piyush
|
|
|
59 |
C |
p.
|
artikel
|
| 56 |
Social learning effects of complaint handling on social media: Self-construal as a moderator
|
Ku, Hsuan-Hsuan
|
|
|
59 |
C |
p.
|
artikel
|
| 57 |
The effect of assortment and fulfillment on shopping assistance and efficiency: An e-tail servicescape perspective
|
Kautish, Pradeep
|
|
|
59 |
C |
p.
|
artikel
|
| 58 |
The effects of the visual presentation of an Influencer's Extroversion on perceived credibility and purchase intentions—moderated by personality matching with the audience
|
Argyris, Young Anna
|
|
|
59 |
C |
p.
|
artikel
|
| 59 |
The happy virtual agent and its impact on the human customer in the service encounter
|
Soderlund, Magnus
|
|
|
59 |
C |
p.
|
artikel
|
| 60 |
The impact of cross border E-tailer's return policy on consumer's purchase intention
|
Shao, Bingjia
|
|
|
59 |
C |
p.
|
artikel
|
| 61 |
The impact of customer experience on consumer purchase intention in cross-border E-commerce——Taking network structural embeddedness as mediator variable
|
Chen, Nan
|
|
|
59 |
C |
p.
|
artikel
|
| 62 |
The impact of hard discounter presence on store satisfaction and store loyalty
|
Hunneman, Auke
|
|
|
59 |
C |
p.
|
artikel
|
| 63 |
The impact of planned vs. unplanned purchases on subsequent purchase decision making in sequential buying situations
|
Sohn, Yong Seok
|
|
|
59 |
C |
p.
|
artikel
|
| 64 |
The moderating role of childhood socioeconomic status on the impact of nudging on the perceived threat of coronavirus and stockpiling intention
|
Kim, Jungkeun
|
|
|
59 |
C |
p.
|
artikel
|
| 65 |
The role of food eating values and exploratory behaviour traits in predicting intention to consume organic foods: An extended planned behaviour approach
|
Sadiq, Muhammad Ahsan
|
|
|
59 |
C |
p.
|
artikel
|
| 66 |
The unexpected effect of frugality on green purchase intention
|
Wang, Hong
|
|
|
59 |
C |
p.
|
artikel
|
| 67 |
To err is human: Tolerate humans instead of machines in service failure
|
Chen, Nuoya
|
|
|
59 |
C |
p.
|
artikel
|
| 68 |
True colors: Consumers’ packaging choices depend on the color of retail environment
|
Martinez, Luisa M.
|
|
|
59 |
C |
p.
|
artikel
|
| 69 |
Unplanned purchase of new products
|
Kato, Ryo
|
|
|
59 |
C |
p.
|
artikel
|
| 70 |
Using in-store customer education to act upon the negative effects of impulsiveness in relation to unhealthy food consumption
|
Steils, Nadia
|
|
|
59 |
C |
p.
|
artikel
|
| 71 |
Validating a consumer-based service brand equity (CBSBE) model in the airline industry
|
Sarker, Moniruzzaman
|
|
|
59 |
C |
p.
|
artikel
|
| 72 |
Why do retail consumers buy green apparel? A knowledge-attitude-behaviour-context perspective
|
Dhir, Amandeep
|
|
|
59 |
C |
p.
|
artikel
|
| 73 |
Would you bring home ugly produce? Motivators and demotivators for ugly food consumption
|
Xu, Yang
|
|
|
59 |
C |
p.
|
artikel
|
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