| nr |
titel |
auteur |
tijdschrift |
jaar |
jaarg. |
afl. |
pagina('s) |
type |
| 1 |
Affect transfer from national brands to store brands in multi-brand stores
|
Massara, Francesco
|
|
2018
|
45 |
C |
p. 103-110
|
artikel
|
| 2 |
A new approach to segmenting multichannel shoppers in Korea and the U.S.
|
Park, Joonyong
|
|
2018
|
45 |
C |
p. 163-178
|
artikel
|
| 3 |
Beyond the shadow of a doubt: The effect of consumer knowledge on restaurant evaluation
|
Naderi, Iman
|
|
2018
|
45 |
C |
p. 221-229
|
artikel
|
| 4 |
Brand community relationships transitioning into brand relationships: Mediating and moderating mechanisms
|
Kumar, Jitender
|
|
2018
|
45 |
C |
p. 64-73
|
artikel
|
| 5 |
Community in context: Comparing brand communities and retail store communities
|
Peters, Cara
|
|
2018
|
45 |
C |
p. 1-11
|
artikel
|
| 6 |
Editorial Board
|
|
|
2018
|
45 |
C |
p. ii
|
artikel
|
| 7 |
Effects of online review positiveness and review score inconsistency on sales: A comparison by product involvement
|
Eslami, Seyed Pouyan
|
|
2018
|
45 |
C |
p. 74-80
|
artikel
|
| 8 |
Experience Design Board: A tool for visualizing and designing experience-centric service delivery processes
|
Lim, Chiehyeon
|
|
2018
|
45 |
C |
p. 142-151
|
artikel
|
| 9 |
Exploring reviews and review sequences on e-commerce platform: A study of helpful reviews on Amazon.in
|
Kaushik, Kapil
|
|
2018
|
45 |
C |
p. 21-32
|
artikel
|
| 10 |
Exploring the impact of shopper ethnicity through the path-to-purchase framework
|
Jones, Robert Paul
|
|
2018
|
45 |
C |
p. 152-162
|
artikel
|
| 11 |
Fluent contextual image backgrounds enhance mental imagery and evaluations of experience products
|
Maier, Erik
|
|
2018
|
45 |
C |
p. 207-220
|
artikel
|
| 12 |
Identifying the geography of online shopping adoption in Belgium
|
Beckers, Joris
|
|
2018
|
45 |
C |
p. 33-41
|
artikel
|
| 13 |
Illegitimate returns as a trigger for customers’ ethical dissonance
|
Seger-Guttmann, Tali
|
|
2018
|
45 |
C |
p. 120-131
|
artikel
|
| 14 |
Influences of ‘appscape’ on mobile app adoption and m-loyalty
|
Kumar, Deepak S.
|
|
2018
|
45 |
C |
p. 132-141
|
artikel
|
| 15 |
Information technology use in retail chains: Impact on the standardisation of pricing and promotion strategies and performance
|
Morimura, Fumikazu
|
|
2018
|
45 |
C |
p. 81-91
|
artikel
|
| 16 |
Internet Channel Cannibalization and its influence on salesperson performance outcomes in an emerging economy context
|
Sharma, Dheeraj
|
|
2018
|
45 |
C |
p. 179-189
|
artikel
|
| 17 |
Managing value co-creation in consumer service systems within smart retail settings
|
Bassano, Clara
|
|
2018
|
45 |
C |
p. 190-197
|
artikel
|
| 18 |
Mobile wallet inhibitors: Developing a comprehensive theory using an integrated model
|
Sharma, Sujeet Kumar
|
|
2018
|
45 |
C |
p. 52-63
|
artikel
|
| 19 |
Sales impact of servicescape's rational stimuli: A natural experiment
|
Morone, Andrea
|
|
2018
|
45 |
C |
p. 256-262
|
artikel
|
| 20 |
Social influence on innovation resistance in internet banking services
|
Matsuo, Makoto
|
|
2018
|
45 |
C |
p. 42-51
|
artikel
|
| 21 |
Social media revenge: A typology of online consumer revenge
|
Obeidat, Zaid Mohammad
|
|
2018
|
45 |
C |
p. 239-255
|
artikel
|
| 22 |
Tests of in-store experience and socially embedded measures as predictors of retail store loyalty
|
Yoon, Sungjoon
|
|
2018
|
45 |
C |
p. 111-119
|
artikel
|
| 23 |
The importance of customer citizenship behaviour in the modern retail environment: Introducing and testing a social exchange model
|
Tonder, Estelle van
|
|
2018
|
45 |
C |
p. 92-102
|
artikel
|
| 24 |
Transformative retail services: Elevating loyalty through customer well-being
|
Troebs, Cord-Christian
|
|
2018
|
45 |
C |
p. 198-206
|
artikel
|
| 25 |
We’ve shopped before: Exploring instructions as an influence on mystery shopper reporting
|
Porter, Michael C.
|
|
2018
|
45 |
C |
p. 12-20
|
artikel
|
| 26 |
Willingness to pay more for green products: The interplay of consumer characteristics and customer participation
|
Wei, Shuqin
|
|
2018
|
45 |
C |
p. 230-238
|
artikel
|
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