| nr |
titel |
auteur |
tijdschrift |
jaar |
jaarg. |
afl. |
pagina('s) |
type |
| 1 |
An examination of consumers’ cross-shopping behaviour
|
Skallerud, Kåre
|
|
2009
|
16 |
3 |
p. 181-189
9 p.
|
artikel
|
| 2 |
Antecedents and consequences of Internet channel performance
|
Wolk, Agnieszka
|
|
2009
|
16 |
3 |
p. 163-173
11 p.
|
artikel
|
| 3 |
A value-based perspective of market orientation and customer service
|
Chen, Shu-Ching
|
|
2009
|
16 |
3 |
p. 197-206
10 p.
|
artikel
|
| 4 |
Can a positive mood counterbalance weak arguments in personal sales conversations?
|
Bambauer-Sachse, Silke
|
|
2009
|
16 |
3 |
p. 190-196
7 p.
|
artikel
|
| 5 |
Editorial board
|
|
|
2009
|
16 |
3 |
p. IFC-
1 p.
|
artikel
|
| 6 |
Information and communication technology in retailing: A cross-industry comparison
|
Gil-Saura, Irene
|
|
2009
|
16 |
3 |
p. 232-238
7 p.
|
artikel
|
| 7 |
Modelling pedestrian go-home decisions: A comparison of linear and nonlinear compensatory, and conjunctive non-compensatory specifications
|
Zhu, Wei
|
|
2009
|
16 |
3 |
p. 227-231
5 p.
|
artikel
|
| 8 |
Physical attractiveness of the service worker in the moment of truth and its effects on customer satisfaction
|
Söderlund, Magnus
|
|
2009
|
16 |
3 |
p. 216-226
11 p.
|
artikel
|
| 9 |
Product-harm crisis management: Time heals all wounds?
|
Vassilikopoulou, Aikaterini
|
|
2009
|
16 |
3 |
p. 174-180
7 p.
|
artikel
|
| 10 |
The effects of role strain on the consumer decision process for groceries in single-parent households
|
Thiagarajan, Palaniappan
|
|
2009
|
16 |
3 |
p. 207-215
9 p.
|
artikel
|
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