| nr |
titel |
auteur |
tijdschrift |
jaar |
jaarg. |
afl. |
pagina('s) |
type |
| 1 |
An examination of consumer embarrassment and repatronage intentions in the context of emotional service encounters
|
Grace, Debra
|
|
2009
|
16 |
1 |
p. 1-9
9 p.
|
artikel
|
| 2 |
Customer acceptance of RFID technology: Evidence from the German electronic retail sector
|
Müller-Seitz, Gordon
|
|
2009
|
16 |
1 |
p. 31-39
9 p.
|
artikel
|
| 3 |
Development of Finns’ price knowledge after the changeover to the euro
|
Raijas, Anu
|
|
2009
|
16 |
1 |
p. 19-24
6 p.
|
artikel
|
| 4 |
Editorial board
|
|
|
2009
|
16 |
1 |
p. IFC-
1 p.
|
artikel
|
| 5 |
Efficiency vs. market power in retailing: Analysis of supermarket chains
|
Sellers-Rubio, Ricardo
|
|
2009
|
16 |
1 |
p. 61-67
7 p.
|
artikel
|
| 6 |
From spending to understanding: Analyzing customers by their spending behavior
|
Otto, Philipp E.
|
|
2009
|
16 |
1 |
p. 10-18
9 p.
|
artikel
|
| 7 |
How does shopper-based mall equity generate mall loyalty? A conceptual model and empirical evidence
|
Chebat, Jean-Charles
|
|
2009
|
16 |
1 |
p. 50-60
11 p.
|
artikel
|
| 8 |
Investigating the dynamics of service attributes in multi-channel environments
|
Cassab, Harold
|
|
2009
|
16 |
1 |
p. 25-30
6 p.
|
artikel
|
| 9 |
Shopping value in online auctions: Their antecedents and outcomes
|
Lee, Min-Young
|
|
2009
|
16 |
1 |
p. 75-82
8 p.
|
artikel
|
| 10 |
Utilitarian and hedonic shopping value in the US discount sector
|
Carpenter, Jason M.
|
|
2009
|
16 |
1 |
p. 68-74
7 p.
|
artikel
|
| 11 |
When income matters: Customers evaluation of shopping malls’ hedonic and utilitarian orientations
|
Allard, Thomas
|
|
2009
|
16 |
1 |
p. 40-49
10 p.
|
artikel
|
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