| nr |
titel |
auteur |
tijdschrift |
jaar |
jaarg. |
afl. |
pagina('s) |
type |
| 1 |
A blended model of restaurant deliveries, dine-in demand and capacity constraints
|
Ma, Jing
|
|
|
96 |
C |
p.
|
artikel
|
| 2 |
An exploration of the substitutions of British pub consumers during the COVID-19 crisis
|
Gordon-Wilson, Sianne
|
|
|
96 |
C |
p.
|
artikel
|
| 3 |
Are social media bad for your employees? Effects of at-work break activities on recovery experiences
|
Cheng, Yi-Sung
|
|
|
96 |
C |
p.
|
artikel
|
| 4 |
Communication of food waste messages: The effects of communication modality, presentation order, and mindfulness on food waste reduction intention
|
Olavarria-Key, Nicole
|
|
|
96 |
C |
p.
|
artikel
|
| 5 |
Corrigendum to “Does work engagement mediate the effects of challenge stressors on job outcomes? Evidence from the hotel industry” [Int. J. Hosp. Manag. 36 (2014) 14-22, https://doi.org/10.1016/j.ijhm.2013.08.003]
|
Karatepe, Osman M.
|
|
|
96 |
C |
p.
|
artikel
|
| 6 |
Deal characteristics and M&A performance: How do hospitality firms fare?
|
Li, Yuan
|
|
|
96 |
C |
p.
|
artikel
|
| 7 |
Diners’ responses to talent vs. effort of restaurant employees
|
Hwang, YooHee
|
|
|
96 |
C |
p.
|
artikel
|
| 8 |
Editorial Board
|
|
|
|
96 |
C |
p.
|
artikel
|
| 9 |
Effective use of online review systems: Congruent managerial responses and firm competitive performance
|
Palese, Biagio
|
|
|
96 |
C |
p.
|
artikel
|
| 10 |
Exploring the motivations to use online meal delivery platforms: Before and during quarantine
|
Belarmino, Amanda
|
|
|
96 |
C |
p.
|
artikel
|
| 11 |
Exploring the visitors' decision-making process for Airbnb and hotel accommodations using value-attitude-behavior and theory of planned behavior
|
Tajeddini, Kayhan
|
|
|
96 |
C |
p.
|
artikel
|
| 12 |
Frontline employee anger in response to customer incivility: Antecedents and consequences
|
Li, Shanshi
|
|
|
96 |
C |
p.
|
artikel
|
| 13 |
Going beyond the curve: Strategic measures to recover hotel activity in times of COVID-19
|
Garrido-Moreno, Aurora
|
|
|
96 |
C |
p.
|
artikel
|
| 14 |
Influence of servicescape stimuli on word-of-mouth intentions: An integrated model to indigenous restaurants
|
Chao, Ren-Fang
|
|
|
96 |
C |
p.
|
artikel
|
| 15 |
Listen to their heart: Why does active listening enhance customer satisfaction after a service failure?
|
Min, Kyeong Sam
|
|
|
96 |
C |
p.
|
artikel
|
| 16 |
Measuring perceived risk in sharing economy: A classical test theory and item response theory approach
|
Yuan, Tian
|
|
|
96 |
C |
p.
|
artikel
|
| 17 |
Over-ordering and food waste: The use of food delivery apps during a pandemic
|
Sharma, Rajat
|
|
|
96 |
C |
p.
|
artikel
|
| 18 |
Rapid responding to the COVID-19 crisis: Assessing the resilience in the German restaurant and bar industry
|
Neise, Thomas
|
|
|
96 |
C |
p.
|
artikel
|
| 19 |
Serve perfectly, being happier: A perfectionistic perspective on customer-driven hotel employee citizenship behavior and well-being
|
Wang, Yao-Chin
|
|
|
96 |
C |
p.
|
artikel
|
| 20 |
Smiley guests post long reviews!
|
Li, Chunhong
|
|
|
96 |
C |
p.
|
artikel
|
| 21 |
Social distancing: The effect of density and power on restaurant consumers
|
Zhang, Lu
|
|
|
96 |
C |
p.
|
artikel
|
| 22 |
Speaking of allergies: Communication challenges for restaurant staff and customers
|
Wingate, Timothy G.
|
|
|
96 |
C |
p.
|
artikel
|
| 23 |
Tell us your concern, and we shall together address! Role of service booking channels and brand equity on post-failure outcomes
|
Manu, C.
|
|
|
96 |
C |
p.
|
artikel
|
| 24 |
The impact of exploitative leadership on frontline hospitality employees’ service performance: A social exchange perspective
|
Wu, Long-Zeng
|
|
|
96 |
C |
p.
|
artikel
|
| 25 |
The role of nostalgia-evoking stimuli at nostalgia-themed restaurants in explaining benefits, consumption value and post-purchase behavioral intention
|
Gu, Qiushi
|
|
|
96 |
C |
p.
|
artikel
|
| 26 |
To speak up or stay silent? How employee–supervisor value differences affect speaking up behavior in the hospitality industry
|
Bao, Yan
|
|
|
96 |
C |
p.
|
artikel
|
| 27 |
When positive reviews backfire: The effect of review dispersion and expectation disconfirmation on Airbnb guests’ experiences
|
Zhang, Lu
|
|
|
96 |
C |
p.
|
artikel
|
| 28 |
Which factors are associated with the chefs' perception of stress at the beginning of COVID-19 lockdown?
|
Wilkesmann, Uwe
|
|
|
96 |
C |
p.
|
artikel
|
| 29 |
Workplace bullying in the hospitality industry: A hindrance to the employee mindfulness state and a source of emotional exhaustion
|
Said, Hamad
|
|
|
96 |
C |
p.
|
artikel
|
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