| nr |
titel |
auteur |
tijdschrift |
jaar |
jaarg. |
afl. |
pagina('s) |
type |
| 1 |
A conceptual framework of the service delivery system design for hospitality firms in the (post-)viral world: The role of service robots
|
Seyitoğlu, Faruk
|
|
|
91 |
C |
p.
|
artikel
|
| 2 |
A dynamic decision support system for evaluating peer-to-peer rental accommodations in the sharing economy
|
Tavana, Madjid
|
|
|
91 |
C |
p.
|
artikel
|
| 3 |
A quarantined lodging stay: The buffering effect of service quality
|
Wong, IpKin Anthony
|
|
|
91 |
C |
p.
|
artikel
|
| 4 |
Balanced scorecard in the hospitality and tourism industry: Past, present and future
|
Fatima, Tahniyath
|
|
|
91 |
C |
p.
|
artikel
|
| 5 |
Being ignored at work: Understanding how and when spiritual leadership curbs workplace ostracism in the hospitality industry
|
Ali, Moazzam
|
|
|
91 |
C |
p.
|
artikel
|
| 6 |
Board diversity and firm performance in the U.S. tourism sector: The effect of institutional ownership
|
Ozdemir, Ozgur
|
|
|
91 |
C |
p.
|
artikel
|
| 7 |
Commitment is an act, not a word: Examining members’ commitment to travel-related online communities
|
Zhou, Yuan
|
|
|
91 |
C |
p.
|
artikel
|
| 8 |
COVID-19, aftermath, impacts, and hospitality firms: An international perspective
|
Duarte Alonso, Abel
|
|
|
91 |
C |
p.
|
artikel
|
| 9 |
Creating family-friendly pub experiences: A composite data study
|
Lugosi, Peter
|
|
|
91 |
C |
p.
|
artikel
|
| 10 |
Customer-driven menu analysis (CDMA): Capturing customer voice in menu management
|
Nemeschansky, Ben
|
|
|
91 |
C |
p.
|
artikel
|
| 11 |
Customer mistreatment and employee well-being: A daily diary study of recovery mechanisms for frontline restaurant employees in a hotel
|
Yang, Fu
|
|
|
91 |
C |
p.
|
artikel
|
| 12 |
Customer value co-creation and employee silence: Emotional intelligence as explanatory mechanism
|
Boadi, Evans Asante
|
|
|
91 |
C |
p.
|
artikel
|
| 13 |
Determinants of Innovative Behaviour in the Hotel Industry: A cross-Cultural Study
|
Eid, Riyad
|
|
|
91 |
C |
p.
|
artikel
|
| 14 |
Development and validation of a hospitality idiosyncratic deals scale
|
Sun, Ning
|
|
|
91 |
C |
p.
|
artikel
|
| 15 |
Discrimination of hotel employees: The role of heteronormativity and political exclusion
|
Li, Yizhi
|
|
|
91 |
C |
p.
|
artikel
|
| 16 |
Editorial Board
|
|
|
|
91 |
C |
p.
|
artikel
|
| 17 |
Employing structural topic modelling to explore perceived service quality attributes in Airbnb accommodation
|
Ding, Kai
|
|
|
91 |
C |
p.
|
artikel
|
| 18 |
Enhancing employee voice to advance the hospitality organization’s marketing capabilities: A multilevel perspective
|
King, Ceridwyn
|
|
|
91 |
C |
p.
|
artikel
|
| 19 |
Exploring the meaning of work within the sharing economy: A case of food-delivery workers
|
Lin, Pearl M.C.
|
|
|
91 |
C |
p.
|
artikel
|
| 20 |
Exploring the underlying factors of customer value in restaurants: A machine learning approach
|
Kwon, Wooseok
|
|
|
91 |
C |
p.
|
artikel
|
| 21 |
Finding the reviews on yelp that actually matter to me: Innovative approach of improving recommender systems
|
Luo, Yi
|
|
|
91 |
C |
p.
|
artikel
|
| 22 |
Fostering intergenerational learning in the hotel industry: A multiple criteria decision-making model
|
Leon, Ramona-Diana
|
|
|
91 |
C |
p.
|
artikel
|
| 23 |
Gender differences in the relationship between justice perceptions and job insecurity in hotel outsourcing
|
Ruiz-Palomino, Pablo
|
|
|
91 |
C |
p.
|
artikel
|
| 24 |
Generating socially responsible events at ski resorts
|
Taheri, Babak
|
|
|
91 |
C |
p.
|
artikel
|
| 25 |
Have restaurant firms been using right recession turnaround strategies?: Evaluating with propensity score measure
|
Jung, Sangwon (Sean)
|
|
|
91 |
C |
p.
|
artikel
|
| 26 |
Hospitality diversity management and job satisfaction: The mediating role of organizational commitment across individual differences
|
García-Rodríguez, Francisco J.
|
|
|
91 |
C |
p.
|
artikel
|
| 27 |
Hospitality employee and customer role in value co-creation: Personal, organizational and collaborative outcomes
|
Shulga, Lenna V.
|
|
|
91 |
C |
p.
|
artikel
|
| 28 |
Hotel employees’ fun climate at work: Effects on work-family conflict and employee deep acting through a collectivistic perspective
|
Xu, Shengtao
|
|
|
91 |
C |
p.
|
artikel
|
| 29 |
Impacts of Covid-19 on peer-to-peer accommodation platforms: Host perceptions and responses
|
Farmaki, Anna
|
|
|
91 |
C |
p.
|
artikel
|
| 30 |
Influence of guanxi on hospitality career performance in China: Is more necessarily better?
|
Ren, Shuang
|
|
|
91 |
C |
p.
|
artikel
|
| 31 |
Informing timeshare exchange services on the drivers of customer-driven co-production
|
Lelo de Larrea, Gabriela
|
|
|
91 |
C |
p.
|
artikel
|
| 32 |
Investigating the effects of explanatory-based food safety training: A model of domain knowledge theory perspective
|
Yu, Heyao
|
|
|
91 |
C |
p.
|
artikel
|
| 33 |
Mergers and acquisitions in the hotel industry: A comprehensive review
|
Zhang, Fan
|
|
|
91 |
C |
p.
|
artikel
|
| 34 |
Mindset matters in purchasing online food deliveries during the pandemic: The application of construal level and regulatory focus theories
|
Cai, Ruiying
|
|
|
91 |
C |
p.
|
artikel
|
| 35 |
Modified scales for organizational identification and organizational disidentification for the foodservice industry
|
Park, So Hee
|
|
|
91 |
C |
p.
|
artikel
|
| 36 |
Reducing perceived health risk to attract hotel customers in the COVID-19 pandemic era: Focused on technology innovation for social distancing and cleanliness
|
Shin, Hakseung
|
|
|
91 |
C |
p.
|
artikel
|
| 37 |
Resident perceptions of the impacts of P2P accommodation: Implications for neighbourhoods
|
Stergiou, Dimitrios P.
|
|
|
91 |
C |
p.
|
artikel
|
| 38 |
Service quality and customer satisfaction: The moderating effects of hotel star rating
|
Nunkoo, Robin
|
|
|
91 |
C |
p.
|
artikel
|
| 39 |
“(S)he’s so hearty”: Gender cues, stereotypes, and expectations of warmth in peer-to-peer accommodation services
|
Pino, Giovanni
|
|
|
91 |
C |
p.
|
artikel
|
| 40 |
Should I book another hotel? The effects of sickness and ethnicity on customer brand loyalty and positive word of mouth
|
Correia Leal, Catarina
|
|
|
91 |
C |
p.
|
artikel
|
| 41 |
Situational and personal factors influencing hospitality employee engagement in value co-creation
|
Chathoth, Prakash K.
|
|
|
91 |
C |
p.
|
artikel
|
| 42 |
Symbolic regression for better specification
|
Tsionas, Mike G.
|
|
|
91 |
C |
p.
|
artikel
|
| 43 |
The asset-light strategies and the dividend puzzle: International evidence from the hospitality industry
|
Poretti, Cédric
|
|
|
91 |
C |
p.
|
artikel
|
| 44 |
The COVID-19 pandemic and organisational commitment of senior hotel managers
|
Filimonau, Viachaslau
|
|
|
91 |
C |
p.
|
artikel
|
| 45 |
The impact of customers’ prior online experience on future hotel usage behavior
|
Lee, Jungwoo
|
|
|
91 |
C |
p.
|
artikel
|
| 46 |
The impact of perceived benefits and risks on current and desired levels of outsourcing: Hotel managers’ perspective
|
Elhoushy, Sayed
|
|
|
91 |
C |
p.
|
artikel
|
| 47 |
The impacts of leader–member guanxi and its differentiation on hotel employees moderated by Confucian values
|
Wang, Pola Qi
|
|
|
91 |
C |
p.
|
artikel
|
| 48 |
The Materiality Balanced Scorecard: A framework for stakeholder-led integration of sustainable hospitality management and reporting
|
Guix, Mireia
|
|
|
91 |
C |
p.
|
artikel
|
| 49 |
The socially distant servicescape: An investigation of consumer preference’s during the re-opening phase
|
Taylor Jr., Scott
|
|
|
91 |
C |
p.
|
artikel
|
| 50 |
Understanding guests’ behavior to visit green hotels: The role of ethical ideology and religiosity
|
Agag, Gomaa
|
|
|
91 |
C |
p.
|
artikel
|
| 51 |
Understanding homophily of service failure within the hotel guest cycle: Applying NLP-aspect-based sentiment analysis to the hospitality industry
|
Sann, Raksmey
|
|
|
91 |
C |
p.
|
artikel
|
| 52 |
Understanding the impact of COVID-19 intervention policies on the hospitality labor market
|
Huang, Arthur
|
|
|
91 |
C |
p.
|
artikel
|
| 53 |
What factors determining customer continuingly using food delivery apps during 2019 novel coronavirus pandemic period?
|
Zhao, Yuyang
|
|
|
91 |
C |
p.
|
artikel
|
| 54 |
What makes Airbnb likeable? Exploring the nexus between service attractiveness, country image, perceived authenticity and experience from a social exchange theory perspective within an emerging economy context
|
Akarsu, Tugra Nazli
|
|
|
91 |
C |
p.
|
artikel
|
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