| nr |
titel |
auteur |
tijdschrift |
jaar |
jaarg. |
afl. |
pagina('s) |
type |
| 1 |
Achieving quality and choice for the customer in hospital catering
|
Kipps, Michael
|
|
1990
|
9 |
1 |
p. 69-83
15 p.
|
artikel
|
| 2 |
Editorial
|
O'Connor, John
|
|
1990
|
9 |
1 |
p. 1-
1 p.
|
artikel
|
| 3 |
Editorial Board
|
|
|
1990
|
9 |
1 |
p. IFC-
1 p.
|
artikel
|
| 4 |
Ethics in the hospitality industry: with a focus on hotel managers
|
Whitney, David L.
|
|
1990
|
9 |
1 |
p. 59-68
10 p.
|
artikel
|
| 5 |
Hotel award schemes as a measurement of service quality—an assessment by travel industry journalists as surrogate consumers
|
Callan, Roger J.
|
|
1990
|
9 |
1 |
p. 45-58
14 p.
|
artikel
|
| 6 |
Management by ‘service’—not by objective
|
Zaccarelli, Brother Herman E.
|
|
1990
|
9 |
1 |
p. 3-4
2 p.
|
artikel
|
| 7 |
Strategic marketing planning and the hotel industry
|
Gilbert, D.C.
|
|
1990
|
9 |
1 |
p. 27-43
17 p.
|
artikel
|
| 8 |
The effect of the timing of follow-up on response rates to international surveys
|
Foushee, Kathryn Dodd
|
|
1990
|
9 |
1 |
p. 21-25
5 p.
|
artikel
|
| 9 |
The expropriation of the Habana Hilton: a timely reminder
|
Lefever, Michael M.
|
|
1990
|
9 |
1 |
p. 14-20
7 p.
|
artikel
|
| 10 |
The image of the hotel in popular literature: a preliminary statement
|
Wood, Roy C.
|
|
1990
|
9 |
1 |
p. 5-8
4 p.
|
artikel
|
| 11 |
The importance of psychology in educating future hospitality and tourism managers
|
Waryszak, Zbigniew R.
|
|
1990
|
9 |
1 |
p. 9-14
6 p.
|
artikel
|
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