| nr |
titel |
auteur |
tijdschrift |
jaar |
jaarg. |
afl. |
pagina('s) |
type |
| 1 |
Analysis and benchmarking of greenhouse gas emissions of luxury hotels
|
Huang, Kuo-Tsang
|
|
2015
|
51 |
C |
p. 56-66
11 p.
|
artikel
|
| 2 |
Application of the extended VBN theory to understand consumers’ decisions about green hotels
|
Choi, Hyeyoon
|
|
2015
|
51 |
C |
p. 87-95
9 p.
|
artikel
|
| 3 |
Customer responses to intercultural communication accommodation strategies in hospitality service encounters
|
Wang, Chen-Ya
|
|
2015
|
51 |
C |
p. 96-104
9 p.
|
artikel
|
| 4 |
Does conspicuous decoration style influence customer's intention to purchase? The moderating effect of CSR practices
|
Li, Yaoqi
|
|
2015
|
51 |
C |
p. 19-29
11 p.
|
artikel
|
| 5 |
Does size matter? Corporate social responsibility and firm performance in the restaurant industry
|
Youn, Hyewon
|
|
2015
|
51 |
C |
p. 127-134
8 p.
|
artikel
|
| 6 |
Do ISO 9001-certified hotels get a higher customer rating than non-certified ones?
|
Heras-Saizarbitoria, Iñaki
|
|
2015
|
51 |
C |
p. 138-146
9 p.
|
artikel
|
| 7 |
Editorial Board info
|
|
|
2015
|
51 |
C |
p. IFC-
1 p.
|
artikel
|
| 8 |
Friendship on social networking sites: Improving relationships between hotel brands and consumers
|
Su, Na
|
|
2015
|
51 |
C |
p. 76-86
11 p.
|
artikel
|
| 9 |
From tertiary education to innovating at work: What is really important for hotel managers?
|
Nicely, Annmarie
|
|
2015
|
51 |
C |
p. 135-137
3 p.
|
artikel
|
| 10 |
How does social capital influence the hospitality firm's financial performance? The moderating role of entrepreneurial activities
|
Dai, Weiqi (David)
|
|
2015
|
51 |
C |
p. 42-55
14 p.
|
artikel
|
| 11 |
Measuring hotel performance using the balanced scorecard: A theoretical construct development and its empirical validation
|
Elbanna, Said
|
|
2015
|
51 |
C |
p. 105-114
10 p.
|
artikel
|
| 12 |
Positive emotions and behavioral intentions of customers in full-service restaurants: Does aesthetic labor matter?
|
Tsaur, Sheng-Hshiung
|
|
2015
|
51 |
C |
p. 115-126
12 p.
|
artikel
|
| 13 |
Salaries and wages in the U.S. lodging industry: Are they as low as the general perception?
|
Pizam, Abraham
|
|
2015
|
51 |
C |
p. 157-158
2 p.
|
artikel
|
| 14 |
Servant leadership, social exchange relationships, and follower's helping behavior: Positive reciprocity belief matters
|
Zou, Wen-Chi
|
|
2015
|
51 |
C |
p. 147-156
10 p.
|
artikel
|
| 15 |
The effects of high performance human resource practices on service innovative behaviour
|
Dhar, Rajib Lochan
|
|
2015
|
51 |
C |
p. 67-75
9 p.
|
artikel
|
| 16 |
The effects of tipping policies on customer satisfaction: A test from the cruise industry
|
Lynn, Michael
|
|
2015
|
51 |
C |
p. 15-18
4 p.
|
artikel
|
| 17 |
The physical appearance of hotel guests: The impact on service providers’ communication and quality of service
|
Knežević, Mladen
|
|
2015
|
51 |
C |
p. 8-14
7 p.
|
artikel
|
| 18 |
Transformational leadership, innovation climate, creative self-efficacy and employee creativity: A multilevel study
|
Jaiswal, Neeraj Kumar
|
|
2015
|
51 |
C |
p. 30-41
12 p.
|
artikel
|
| 19 |
Wearable technology in service delivery processes: The gender-moderated technology objectification effect
|
Wu, Laurie
|
|
2015
|
51 |
C |
p. 1-7
7 p.
|
artikel
|
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