| nr |
titel |
auteur |
tijdschrift |
jaar |
jaarg. |
afl. |
pagina('s) |
type |
| 1 |
A hybrid multi-criteria decision making model to evaluate hotel websites
|
Akincilar, Aykan
|
|
2014
|
36 |
C |
p. 263-271
9 p.
|
artikel
|
| 2 |
A patron, a referral and why in Macau casinos—The case of mainland Chinese gamblers
|
Zeng, Zhong Lu
|
|
2014
|
36 |
C |
p. 167-175
9 p.
|
artikel
|
| 3 |
Applying Service Profit Chain model to the Korean restaurant industry
|
Kim, Gi-Jin
|
|
2014
|
36 |
C |
p. 1-13
13 p.
|
artikel
|
| 4 |
Assessing equivalence of hotel brand equity measures in cross-cultural contexts
|
Oh, Haemoon
|
|
2014
|
36 |
C |
p. 156-166
11 p.
|
artikel
|
| 5 |
Benchmarking firm capabilities for sustained financial performance in the U.S. restaurant industry
|
Hua, Nan
|
|
2014
|
36 |
C |
p. 137-144
8 p.
|
artikel
|
| 6 |
Corporate social responsibility in the hospitality and tourism industry: Do family control and financial condition matter?
|
Singal, Manisha
|
|
2014
|
36 |
C |
p. 81-89
9 p.
|
artikel
|
| 7 |
CRM and the bottom line: Do all CRM dimensions affect firm performance?
|
Josiassen, Alexander
|
|
2014
|
36 |
C |
p. 130-136
7 p.
|
artikel
|
| 8 |
Developing an extended Theory of Planned Behavior model to predict consumers’ intention to visit green hotels
|
Chen, Mei-Fang
|
|
2014
|
36 |
C |
p. 221-230
10 p.
|
artikel
|
| 9 |
Does work engagement mediate the effects of challenge stressors on job outcomes? Evidence from the hotel industry
|
Karatepe, Osman M.
|
|
2014
|
36 |
C |
p. 14-22
9 p.
|
artikel
|
| 10 |
Do implicit prices for hotels and second homes show differences in tourists’ valuation for public attributes for each type of accommodation facility?
|
Saló, Albert
|
|
2014
|
36 |
C |
p. 120-129
10 p.
|
artikel
|
| 11 |
Editorial Board info
|
|
|
2014
|
36 |
C |
p. CO2-
1 p.
|
artikel
|
| 12 |
Enhancing consumer–brand relationships on restaurant Facebook fan pages: Maximizing consumer benefits and increasing active participation
|
Kang, Juhee
|
|
2014
|
36 |
C |
p. 145-155
11 p.
|
artikel
|
| 13 |
Entrepreneurs choice in business venture: Motivations for choosing home-stay accommodation businesses in Peninsular Malaysia
|
Ahmad, Syed Zamberi
|
|
2014
|
36 |
C |
p. 31-40
10 p.
|
artikel
|
| 14 |
Erratum to “Hospitality employee knowledge-sharing behaviors in the relationship between goal orientations and service innovative behavior” [Int. J. Hosp. Manage. 34 (2013) 324–337]
|
Kim, Taegoo Terry
|
|
2014
|
36 |
C |
p. 286-
1 p.
|
artikel
|
| 15 |
Establishing attributes of an environmental management system for green hotel evaluation
|
Hsiao, Teng-Yuan
|
|
2014
|
36 |
C |
p. 197-208
12 p.
|
artikel
|
| 16 |
Examining key drivers of customer delight in a hotel experience: A cross-cultural perspective
|
Torres, Edwin N.
|
|
2014
|
36 |
C |
p. 255-262
8 p.
|
artikel
|
| 17 |
Identifying best practices, opportunities and barriers in meeting planning for Generation Y
|
Sox, Carole B.
|
|
2014
|
36 |
C |
p. 244-254
11 p.
|
artikel
|
| 18 |
Negative affectivity and tipping: The moderating role of emotional labor strategies and leader-member exchange
|
Medler-Liraz, Hana
|
|
2014
|
36 |
C |
p. 63-72
10 p.
|
artikel
|
| 19 |
New consumer behavior: A review of research on eWOM and hotels
|
Serra Cantallops, Antoni
|
|
2014
|
36 |
C |
p. 41-51
11 p.
|
artikel
|
| 20 |
Perceived organizational support and coworker support as antecedents of foreign workers’ voice and psychological stress
|
Loi, Raymond
|
|
2014
|
36 |
C |
p. 23-30
8 p.
|
artikel
|
| 21 |
Situational influences on the evaluation of other-customer failure
|
Huang, Wen-Hsien
|
|
2014
|
36 |
C |
p. 110-119
10 p.
|
artikel
|
| 22 |
Staff turnover costs: In search of accountability
|
Guilding, Chris
|
|
2014
|
36 |
C |
p. 231-243
13 p.
|
artikel
|
| 23 |
Testing the stressor–strain–outcome model of customer-related social stressors in predicting emotional exhaustion, customer orientation and service recovery performance
|
Choi, Chang Hwan
|
|
2014
|
36 |
C |
p. 272-285
14 p.
|
artikel
|
| 24 |
The application of social psychology theories and concepts in hospitality and tourism studies: A review and research agenda
|
Tang, Liang (Rebecca)
|
|
2014
|
36 |
C |
p. 188-196
9 p.
|
artikel
|
| 25 |
The dynamics and evolution of knowledge transfer in international master franchise agreements
|
Brookes, Maureen
|
|
2014
|
36 |
C |
p. 52-62
11 p.
|
artikel
|
| 26 |
The ethical dimension of tourism certification programs
|
Sandve, Anethe
|
|
2014
|
36 |
C |
p. 73-80
8 p.
|
artikel
|
| 27 |
Theoretical, empirical, and operational models in hotel location research
|
Yang, Yang
|
|
2014
|
36 |
C |
p. 209-220
12 p.
|
artikel
|
| 28 |
The preferential treatment of stem disciplines
|
Pizam, Abraham
|
|
2014
|
36 |
C |
p. A1-A2
nvt p.
|
artikel
|
| 29 |
Thinking job embeddedness not turnover: Towards a better understanding of frontline hotel worker retention
|
Robinson, Richard N.S.
|
|
2014
|
36 |
C |
p. 101-109
9 p.
|
artikel
|
| 30 |
Understanding hotel employees’ service sabotage: Emotional labor perspective based on conservation of resources theory
|
Lee, JungHoon (Jay)
|
|
2014
|
36 |
C |
p. 176-187
12 p.
|
artikel
|
| 31 |
Video interviewing: A potential selection tool for hospitality managers – A study to understand applicant perspective
|
Guchait, Priyanko
|
|
2014
|
36 |
C |
p. 90-100
11 p.
|
artikel
|
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