| nr |
titel |
auteur |
tijdschrift |
jaar |
jaarg. |
afl. |
pagina('s) |
type |
| 1 |
Affectivity and organizational politics as antecedents of burnout among frontline hotel employees
|
Karatepe, Osman M.
|
|
2012
|
31 |
1 |
p. 66-75
10 p.
|
artikel
|
| 2 |
A market-based proposal for encouraging water use efficiency in a tourism-based economy
|
Cashman, Adrian
|
|
2012
|
31 |
1 |
p. 286-294
9 p.
|
artikel
|
| 3 |
An examination of executive compensation in the restaurant industry
|
Guillet, Basak Denizci
|
|
2012
|
31 |
1 |
p. 86-95
10 p.
|
artikel
|
| 4 |
An exploratory analysis of hotel selection factors: A comprehensive survey of Tehran hotels
|
Sohrabi, Babak
|
|
2012
|
31 |
1 |
p. 96-106
11 p.
|
artikel
|
| 5 |
A preliminary study on customer expectations of hotel hospitality: Influences of personal and hotel factors
|
Ariffin, Ahmad Azmi M.
|
|
2012
|
31 |
1 |
p. 191-198
8 p.
|
artikel
|
| 6 |
A review of the literature on culture in hotel management research: What is the future?
|
Chen, Rose X.Y.
|
|
2012
|
31 |
1 |
p. 52-65
14 p.
|
artikel
|
| 7 |
Authentic dining experiences in ethnic theme restaurants
|
(Simon) Tsai, Chen-Tsang
|
|
2012
|
31 |
1 |
p. 304-306
3 p.
|
artikel
|
| 8 |
Developing energy conservation and carbon reduction indicators for the hotel industry in Taiwan
|
Teng, Chih-Ching
|
|
2012
|
31 |
1 |
p. 199-208
10 p.
|
artikel
|
| 9 |
Development and validation of the casino service quality scale: CASERV
|
Wong, IpKin Anthony
|
|
2012
|
31 |
1 |
p. 209-217
9 p.
|
artikel
|
| 10 |
Duration of advertising effect: Considering franchising in the restaurant industry
|
Park, Kwangmin
|
|
2012
|
31 |
1 |
p. 257-265
9 p.
|
artikel
|
| 11 |
Dynamic pricing strategies: Evidence from European hotels
|
Abrate, Graziano
|
|
2012
|
31 |
1 |
p. 160-168
9 p.
|
artikel
|
| 12 |
Editorial Board
|
|
|
2012
|
31 |
1 |
p. CO2-
1 p.
|
artikel
|
| 13 |
Effect of diversification on firm performance: Application of the entropy measure
|
Park, Kwangmin
|
|
2012
|
31 |
1 |
p. 218-228
11 p.
|
artikel
|
| 14 |
Error management at different organizational levels – Frontline, manager, and company
|
Guchait, Priyanko
|
|
2012
|
31 |
1 |
p. 12-22
11 p.
|
artikel
|
| 15 |
From hotel career management to employees’ career satisfaction: The mediating effect of career competency
|
Kong, Haiyan
|
|
2012
|
31 |
1 |
p. 76-85
10 p.
|
artikel
|
| 16 |
Hotel engineering facilities: A case study of maintenance performance
|
Lai, Joseph H.K.
|
|
2012
|
31 |
1 |
p. 229-235
7 p.
|
artikel
|
| 17 |
It is all about the emotional state: Managing tourists’ experiences
|
Brunner-Sperdin, Alexandra
|
|
2012
|
31 |
1 |
p. 23-30
8 p.
|
artikel
|
| 18 |
Opportunistic customer complaining: Causes, consequences, and managerial alternatives
|
Baker, Melissa A.
|
|
2012
|
31 |
1 |
p. 295-303
9 p.
|
artikel
|
| 19 |
Service Orientation in the Hospitality Context
|
Pizam, Abraham
|
|
2012
|
31 |
1 |
p. 1-2
2 p.
|
artikel
|
| 20 |
Servicescape moderation on personality traits, emotions, satisfaction, and behaviors
|
Lin, Ingrid Y.
|
|
2012
|
31 |
1 |
p. 31-42
12 p.
|
artikel
|
| 21 |
The attributes of a cruise ship that influence the decision making of cruisers and potential cruisers
|
Xie, Hui (Jimmy)
|
|
2012
|
31 |
1 |
p. 152-159
8 p.
|
artikel
|
| 22 |
The impact of prevention versus promotion hope on CSR activities
|
Kim, Ellen Eun Kyoo
|
|
2012
|
31 |
1 |
p. 43-51
9 p.
|
artikel
|
| 23 |
The impact of the servicescape on the desire to stay in convention and exhibition centers: The case of Macao
|
Siu, Noel Yee-Man
|
|
2012
|
31 |
1 |
p. 236-246
11 p.
|
artikel
|
| 24 |
The impacts of perceived organizational support and psychological empowerment on job performance: The mediating effects of organizational citizenship behavior
|
Chiang, Chun-Fang
|
|
2012
|
31 |
1 |
p. 180-190
11 p.
|
artikel
|
| 25 |
The influence of multiple types of service convenience on behavioral intentions: The mediating role of consumer satisfaction in a Taiwanese leisure setting
|
Chang, Yi-Wei
|
|
2012
|
31 |
1 |
p. 107-118
12 p.
|
artikel
|
| 26 |
The regional wage gap in the Spanish hospitality sector based on a gender perspective
|
García-Pozo, Alejandro
|
|
2012
|
31 |
1 |
p. 266-275
10 p.
|
artikel
|
| 27 |
The relationship between CRM, RM, and business performance: A study of the hotel industry in Taiwan
|
Wu, Shwu-Ing
|
|
2012
|
31 |
1 |
p. 276-285
10 p.
|
artikel
|
| 28 |
The Taiwanese love motel – An escape from leisure constraints?
|
Chang, Janet
|
|
2012
|
31 |
1 |
p. 169-179
11 p.
|
artikel
|
| 29 |
The underlying dimensions of tipping behavior: An exploration, confirmation, and predictive model
|
Becker, Cherylynn
|
|
2012
|
31 |
1 |
p. 247-256
10 p.
|
artikel
|
| 30 |
Total quality management, market orientation and hotel performance: The moderating effects of external environmental factors
|
Wang, Cheng-Hua
|
|
2012
|
31 |
1 |
p. 119-129
11 p.
|
artikel
|
| 31 |
Validation of a market orientation adoption scale in rural tourism enterprises. Relationship between the characteristics of the enterprise and extent of market orientation adoption
|
Polo Peña, Ana Isabel
|
|
2012
|
31 |
1 |
p. 139-151
13 p.
|
artikel
|
| 32 |
When competency-based pay relates to creative performance: The moderating role of employee psychological need
|
Hon, Alice H.Y.
|
|
2012
|
31 |
1 |
p. 130-138
9 p.
|
artikel
|
| 33 |
When I put on my service mask: Determinants and outcomes of emotional labor among hotel service providers according to affective event theory
|
Lam, Wing
|
|
2012
|
31 |
1 |
p. 3-11
9 p.
|
artikel
|
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