| nr |
titel |
auteur |
tijdschrift |
jaar |
jaarg. |
afl. |
pagina('s) |
type |
| 1 |
A balanced scorecard approach to establish a performance evaluation and relationship model for hot spring hotels based on a hybrid MCDM model combining DEMATEL and ANP
|
Chen, Fu-Hsiang
|
|
2011
|
30 |
4 |
p. 908-932
25 p.
|
artikel
|
| 2 |
An examination of factors motivating hotel outsourcing
|
Lamminmaki, Dawne
|
|
2011
|
30 |
4 |
p. 963-973
11 p.
|
artikel
|
| 3 |
A study of critical factors of the job involvement for hotel employees—Taking hotels in Taiwan as an example
|
Cheng, Chun-Hao
|
|
2011
|
30 |
4 |
p. 990-996
7 p.
|
artikel
|
| 4 |
Cognitive, affective, conative, and action loyalty: Testing the impact of inertia
|
Han, Heesup
|
|
2011
|
30 |
4 |
p. 1008-1019
12 p.
|
artikel
|
| 5 |
Commercial hospitality in restaurants and tourist accommodation: Perspectives from international consumer experience in Scotland
|
Teng, Chih-Ching
|
|
2011
|
30 |
4 |
p. 866-874
9 p.
|
artikel
|
| 6 |
Competency analysis of top managers in the Taiwanese hotel industry
|
Jeou-Shyan, Horng
|
|
2011
|
30 |
4 |
p. 1044-1054
11 p.
|
artikel
|
| 7 |
Cross-listing effect of U.S. casino companies: Risk-adjusted performances
|
Koh, Yoon
|
|
2011
|
30 |
4 |
p. 1055-1058
4 p.
|
artikel
|
| 8 |
Do emotions play a mediating role in the relationship between owner leadership styles and manager customer orientation, and performance in service environment?
|
Lee, Yong-Ki
|
|
2011
|
30 |
4 |
p. 942-952
11 p.
|
artikel
|
| 9 |
Editorial Board
|
|
|
2011
|
30 |
4 |
p. CO2-
1 p.
|
artikel
|
| 10 |
Entrepreneurship in the tourism industry: Issues in developing countries
|
Jaafar, Mastura
|
|
2011
|
30 |
4 |
p. 827-835
9 p.
|
artikel
|
| 11 |
Ethics and corporate social responsibility – An analysis of the views of Chinese hotel managers
|
Huimin, Gu
|
|
2011
|
30 |
4 |
p. 875-885
11 p.
|
artikel
|
| 12 |
Exploring the online buying behavior of specialty food shoppers
|
Liang, Austin Rong-Da
|
|
2011
|
30 |
4 |
p. 855-865
11 p.
|
artikel
|
| 13 |
Factors influencing food and beverage employees’ career success: A contextual perspective
|
Wang, Yao-Fen
|
|
2011
|
30 |
4 |
p. 997-1007
11 p.
|
artikel
|
| 14 |
Foreign travelers’ satisfaction with traditional Korean restaurants
|
Nam, Jang-Hyeon
|
|
2011
|
30 |
4 |
p. 982-989
8 p.
|
artikel
|
| 15 |
Generation Y consumers’ selection attributes and behavioral intentions concerning green restaurants
|
Jang, Yoon Jung
|
|
2011
|
30 |
4 |
p. 803-811
9 p.
|
artikel
|
| 16 |
Identifying the complex relationships among emotional labor and its correlates
|
Gursoy, Dogan
|
|
2011
|
30 |
4 |
p. 783-794
12 p.
|
artikel
|
| 17 |
Inter-relationship between firm growth and profitability
|
Jang, SooCheong (Shawn)
|
|
2011
|
30 |
4 |
p. 1027-1035
9 p.
|
artikel
|
| 18 |
It affects, it affects not: A quasi-experiment on the transfer effect of co-branding on consumer-based brand equity of hospitality products
|
Tasci, Asli D.A.
|
|
2011
|
30 |
4 |
p. 774-782
9 p.
|
artikel
|
| 19 |
Modeling hotel room price with geographically weighted regression
|
Zhang, Honglei
|
|
2011
|
30 |
4 |
p. 1036-1043
8 p.
|
artikel
|
| 20 |
Other consumers in service encounters: A script theoretical perspective
|
Miao, Li
|
|
2011
|
30 |
4 |
p. 933-941
9 p.
|
artikel
|
| 21 |
Packing for the trip: A model of competencies for successful expatriate hospitality assignment
|
Causin, Gina Fe
|
|
2011
|
30 |
4 |
p. 795-802
8 p.
|
artikel
|
| 22 |
Performance analysis of the Gulf hotel industry: A Malmquist index with bias correction
|
Assaf, A. George
|
|
2011
|
30 |
4 |
p. 819-826
8 p.
|
artikel
|
| 23 |
Promoting innovation in hospitality companies through human resource management practices
|
Chang, Song
|
|
2011
|
30 |
4 |
p. 812-818
7 p.
|
artikel
|
| 24 |
Structural effects of cognitive and affective reponses to web advertisements, website and brand attitudes, and purchase intentions: The case of casual-dining restaurants
|
Hwang, Johye
|
|
2011
|
30 |
4 |
p. 897-907
11 p.
|
artikel
|
| 25 |
The effects of ethical leadership on manager job satisfaction, commitment, behavioral outcomes, and firm performance
|
Kim, Woo Gon
|
|
2011
|
30 |
4 |
p. 1020-1026
7 p.
|
artikel
|
| 26 |
The impact of workplace ostracism in service organizations
|
Leung, Alicia S.M.
|
|
2011
|
30 |
4 |
p. 836-844
9 p.
|
artikel
|
| 27 |
The influence of guarantees, active requests to voice and failure severity on customer complaint behavior
|
McQuilken, Lisa
|
|
2011
|
30 |
4 |
p. 953-962
10 p.
|
artikel
|
| 28 |
The potential for marrying local gastronomy and wine: The case of the ‘fortunate islands’
|
Alonso, Abel Duarte
|
|
2011
|
30 |
4 |
p. 974-981
8 p.
|
artikel
|
| 29 |
The public house and its role in society's margins
|
Sandiford, Peter John
|
|
2011
|
30 |
4 |
p. 765-773
9 p.
|
artikel
|
| 30 |
The return of the fifth marketing mix P
|
Pizam, Abraham
|
|
2011
|
30 |
4 |
p. 763-764
2 p.
|
artikel
|
| 31 |
Thirty years of research on tourism and hospitality management in China: A review and analysis of journal publications
|
Tsang, Nelson K.F.
|
|
2011
|
30 |
4 |
p. 886-896
11 p.
|
artikel
|
| 32 |
Understanding organizational citizenship behavior from a cultural perspective: An empirical study within the context of hotels in Mainland China
|
Wang, Jin
|
|
2011
|
30 |
4 |
p. 845-854
10 p.
|
artikel
|
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