| nr |
titel |
auteur |
tijdschrift |
jaar |
jaarg. |
afl. |
pagina('s) |
type |
| 1 |
A contrast analysis of online hotel web service purchasers and browsers
|
Rong, Jia
|
|
2009
|
28 |
3 |
p. 466-478
13 p.
|
artikel
|
| 2 |
Airline employee's service behavior toward different nationalities
|
Kim, Yu Kyoung
|
|
2009
|
28 |
3 |
p. 454-465
12 p.
|
artikel
|
| 3 |
Application of revenue management practices to the theme park industry
|
Heo, Cindy Yoonjoung
|
|
2009
|
28 |
3 |
p. 446-453
8 p.
|
artikel
|
| 4 |
Building a model of local food consumption on trips and holidays: A grounded theory approach
|
Kim, Yeong Gug
|
|
2009
|
28 |
3 |
p. 423-431
9 p.
|
artikel
|
| 5 |
Editorial Board
|
|
|
2009
|
28 |
3 |
p. CO2-
1 p.
|
artikel
|
| 6 |
Emotional dissonance and emotional exhaustion among hotel employees in Nigeria
|
Karatepe, Osman M.
|
|
2009
|
28 |
3 |
p. 349-358
10 p.
|
artikel
|
| 7 |
Emotions in outsourcing. An empirical study in the hotel industry
|
Donada, Carole
|
|
2009
|
28 |
3 |
p. 367-373
7 p.
|
artikel
|
| 8 |
‘Empirical characteristics’ of scholarly journals in hospitality and tourism research: An assessment
|
Svensson, Göran
|
|
2009
|
28 |
3 |
p. 479-483
5 p.
|
artikel
|
| 9 |
Employees intent to leave: A comparison of determinants of intent to leave versus intent to stay
|
Cho, Seonghee
|
|
2009
|
28 |
3 |
p. 374-381
8 p.
|
artikel
|
| 10 |
Environmental performance of tourism accommodations in the protected areas: Case of Goreme Historical National Park
|
Erdogan, Nazmiye
|
|
2009
|
28 |
3 |
p. 406-414
9 p.
|
artikel
|
| 11 |
EVA, refined EVA, MVA, or traditional performance measures for the hospitality industry?
|
Lee, Seoki
|
|
2009
|
28 |
3 |
p. 439-445
7 p.
|
artikel
|
| 12 |
Financial features of dividend-paying firms in the hospitality industry: A logistic regression analysis
|
Kim, Hyunjoon
|
|
2009
|
28 |
3 |
p. 359-366
8 p.
|
artikel
|
| 13 |
From public to private: Has employment practice changed in Bulgarian hotels?
|
Lucas, Rosemary
|
|
2009
|
28 |
3 |
p. 310-318
9 p.
|
artikel
|
| 14 |
Hotel employees’ expectations of QWL: A qualitative study
|
Kandasamy, Indira
|
|
2009
|
28 |
3 |
p. 328-337
10 p.
|
artikel
|
| 15 |
Individual differences in self-attributed motives for tipping: Antecedents, consequences, and implications
|
Lynn, Michael
|
|
2009
|
28 |
3 |
p. 432-438
7 p.
|
artikel
|
| 16 |
Perceived justice in service recovery and behavioral intentions: The role of relationship quality
|
Ha, Jooyeon
|
|
2009
|
28 |
3 |
p. 319-327
9 p.
|
artikel
|
| 17 |
Perceptions of Chinese restaurants in the U.S.: What affects customer satisfaction and behavioral intentions?
|
Liu, Yinghua
|
|
2009
|
28 |
3 |
p. 338-348
11 p.
|
artikel
|
| 18 |
Performance measurement of an enterprise and business units with an application to a Taiwanese hotel chain
|
Chen, Tien-Hui
|
|
2009
|
28 |
3 |
p. 415-422
8 p.
|
artikel
|
| 19 |
Predictors of customer service training in hospitality firms
|
Butcher, Ken
|
|
2009
|
28 |
3 |
p. 389-396
8 p.
|
artikel
|
| 20 |
The effects of interactional fairness on satisfaction and behavioral intentions: Mature versus non-mature customers
|
Namkung, Young
|
|
2009
|
28 |
3 |
p. 397-405
9 p.
|
artikel
|
| 21 |
The global financial crisis and its impact on the hospitality industry
|
Pizam, Abraham
|
|
2009
|
28 |
3 |
p. 301-
1 p.
|
artikel
|
| 22 |
The managerial implications of an analysis of tourist profiles and international hotel employee service attitude
|
Kuo, Chun-Min
|
|
2009
|
28 |
3 |
p. 302-309
8 p.
|
artikel
|
| 23 |
Undergraduates’ perceptions of tourism and hospitality as a career choice
|
Richardson, Scott
|
|
2009
|
28 |
3 |
p. 382-388
7 p.
|
artikel
|
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