| nr |
titel |
auteur |
tijdschrift |
jaar |
jaarg. |
afl. |
pagina('s) |
type |
| 1 |
A community capitals perspective of multi-level retrospective and prospective resilience in hospitality firms
|
Jiang, Yawei
|
|
|
129 |
C |
p.
|
artikel
|
| 2 |
A comparative systematic review of empirical research into workplace friendship: Hospitality versus non-hospitality contexts
|
Bui, Anh Minh (Jessica)
|
|
|
129 |
C |
p.
|
artikel
|
| 3 |
AI adoption for green performance: An understanding of moderated mediation model
|
Azhar, Arooj
|
|
|
129 |
C |
p.
|
artikel
|
| 4 |
Artificial intelligence (AI) technology, its applications and the use of AI powered devices in hospitality service experience creation and delivery
|
Gursoy, Dogan
|
|
|
129 |
C |
p.
|
artikel
|
| 5 |
Breaking the mold: Is there a gender stereotype when robot service failures happen?
|
Jiang, Hui
|
|
|
129 |
C |
p.
|
artikel
|
| 6 |
Clarifying the effect of green demarketing on sustainable performance in the service industry: Does green learning matter?
|
Juo, Wei-Jr
|
|
|
129 |
C |
p.
|
artikel
|
| 7 |
Climate perceptions for underrepresented leaders: Influencing service employees' proactive behaviors through psychological safety and knowledge sharing
|
(Robert), Huy Gip
|
|
|
129 |
C |
p.
|
artikel
|
| 8 |
Coping with perceived overqualification: The effect of coping strategies on employee outcomes in the hospitality industry
|
Yu, Heyao
|
|
|
129 |
C |
p.
|
artikel
|
| 9 |
Editorial Board
|
|
|
|
129 |
C |
p.
|
artikel
|
| 10 |
Food sharing apps in the hospitality industry: Strategies to mitigate risks and enhance benefits for increased adoption
|
N., Meenakshi
|
|
|
129 |
C |
p.
|
artikel
|
| 11 |
Fostering hospitality employees’ service-oriented organizational citizen behavior through managerial coaching behavior: A multilevel mixed methods study
|
Yan, Zhen
|
|
|
129 |
C |
p.
|
artikel
|
| 12 |
From perception to purchase: Atmospheric effects through immersion and emotional responses in service environments
|
Errajaa, Karim
|
|
|
129 |
C |
p.
|
artikel
|
| 13 |
Harnessing the power of awe: Reducing plate waste in restaurants for sustainable dining
|
Xue, Xin
|
|
|
129 |
C |
p.
|
artikel
|
| 14 |
How T-cruiscape shapes the flow experience of passenger's well-being
|
Gonzáles-Santiago, Marcya Stefany
|
|
|
129 |
C |
p.
|
artikel
|
| 15 |
Integrating algorithmic management in hotels: Emerging challenges and opportunities for frontline managers
|
Jianu, Brana
|
|
|
129 |
C |
p.
|
artikel
|
| 16 |
More variety-seeking in sorted versus non-sorted option displays in hospitality: The moderating effect of optimal stimulation level
|
Kim, Jungkeun
|
|
|
129 |
C |
p.
|
artikel
|
| 17 |
My coworkers tell me they are paid more than me! The I-EDM model perspective on time theft behaviors
|
Zhao, Pengfei
|
|
|
129 |
C |
p.
|
artikel
|
| 18 |
Overbooking and performance in hotel revenue management
|
Schwartz, Zvi
|
|
|
129 |
C |
p.
|
artikel
|
| 19 |
Research note: The effects of perceived sustainability on customer emotions in the restaurant context
|
Liao, Yu-Jou
|
|
|
129 |
C |
p.
|
artikel
|
| 20 |
RFM analysis for profiling profitable customers based on characteristics of the hotel industry
|
Ryu, Dae Young
|
|
|
129 |
C |
p.
|
artikel
|
| 21 |
The Gen Z attitude-behavior gap in sustainability-framed eWOM: A generational cohort theory perspective
|
D’Acunto, David
|
|
|
129 |
C |
p.
|
artikel
|
| 22 |
The Impacts of Corporate Digital Irresponsibility (CDiR) and Corporate Digital Responsibility (CDR) Communications on Consumers’ Brand Perceptions
|
Shin, Hyejo Hailey
|
|
|
129 |
C |
p.
|
artikel
|
| 23 |
The nudging effect of emojis in environmental tip options
|
Yan, Huili
|
|
|
129 |
C |
p.
|
artikel
|
| 24 |
The review sentiment garden: Blossoming loss aversion and diminishing sensitivity across time and crisis
|
Sharma, Abhinav
|
|
|
129 |
C |
p.
|
artikel
|
| 25 |
Unlocking Pandora's Box: Unravelling nested futures directions of the AI in tourism and hospitality through an umbrella review
|
Della Corte, Valentina
|
|
|
129 |
C |
p.
|
artikel
|
| 26 |
Unveiling the hidden costs of AI in hospitality industry: The adverse effect of algorithmic human resources management (AHRM) on stress, wellbeing, and commitment
|
Nayak, Sunanda
|
|
|
129 |
C |
p.
|
artikel
|
| 27 |
Unveiling the Nexus: Service robot support and proactive customer service performance in hospitality industry
|
Gong, Taeshik
|
|
|
129 |
C |
p.
|
artikel
|
| 28 |
What makes a review voted? A mixed-method analysis of review content and voter characteristics
|
Wang, Yuqiu
|
|
|
129 |
C |
p.
|
artikel
|
| 29 |
“Why you?!”: An attribution perspective on third-party employees’ unfavorable reactions to observed customer mistreatment
|
Fan, Lele
|
|
|
129 |
C |
p.
|
artikel
|
Tijdschrift beschrijving