| nr |
titel |
auteur |
tijdschrift |
jaar |
jaarg. |
afl. |
pagina('s) |
type |
| 1 |
AI awareness and employee-related outcomes: A systematic review of the hospitality literature and a framework for future research
|
Bakir, Selim
|
|
|
124 |
C |
p.
|
artikel
|
| 2 |
A methodological exploration of generative artificial intelligence (AI) for efficient qualitative analysis on hotel guests’ delightful experiences
|
Sun, Hala
|
|
|
124 |
C |
p.
|
artikel
|
| 3 |
A moderated mediation model of despotic leadership and knowledge sabotage behavior
|
Usman, Muhammad
|
|
|
124 |
C |
p.
|
artikel
|
| 4 |
Angel or devil? Revisiting antecedents and consequences of WOM toward service robots based on perspectives of consumer and employee
|
Cheng, Cheng-Feng
|
|
|
124 |
C |
p.
|
artikel
|
| 5 |
Artificial intelligence through the lens of hospitality employees: A systematic review
|
Kumawat, Ekta
|
|
|
124 |
C |
p.
|
artikel
|
| 6 |
A study of employee attitudes towards AI, its effect on sustainable development goals and non-financial performance in independent hotels
|
Jerez-Jerez, Maria Jesus
|
|
|
124 |
C |
p.
|
artikel
|
| 7 |
Attributes of satisfaction and dissatisfaction with online travel experiences in peer-to-peer platforms
|
Shin, Seunghun
|
|
|
124 |
C |
p.
|
artikel
|
| 8 |
B&B host work-life balance and customer online self- disclosure: A cross-level mediation effect of work vigor
|
Lin, Chen-Ju
|
|
|
124 |
C |
p.
|
artikel
|
| 9 |
Can esports help with hospitality marketing for Generation Z? The interaction of esports, novelty seeking, and subjective knowledge
|
Zhang, Minyi
|
|
|
124 |
C |
p.
|
artikel
|
| 10 |
Can service robots recover themselves? The effect of service recovery agents and robot service failure types on customer response
|
Liu, Yun
|
|
|
124 |
C |
p.
|
artikel
|
| 11 |
Consumers’ willingness to use the Metaverse for information search: An investigation of the underlying mechanism and critical determinants
|
Gursoy, Dogan
|
|
|
124 |
C |
p.
|
artikel
|
| 12 |
Corporate social responsibility needs base philosophy: An integrative multidimensional approach to hospitality employees’ green innovative behaviors
|
Jiang, Shaoping
|
|
|
124 |
C |
p.
|
artikel
|
| 13 |
Customers’ devaluation in hospitality organizations: A social learning perspective of customer-targeted knowledge hiding behavior
|
Tariq, Hussain
|
|
|
124 |
C |
p.
|
artikel
|
| 14 |
Customizing customer journey in hotels: A focus on human touch
|
Lei, Soey Sut Ieng
|
|
|
124 |
C |
p.
|
artikel
|
| 15 |
Does service innovation reduce customer defection intentions among disappointed customers? A latent growth modeling approach in the hotel sector
|
Zhang, Yiyue
|
|
|
124 |
C |
p.
|
artikel
|
| 16 |
Editorial Board
|
|
|
|
124 |
C |
p.
|
artikel
|
| 17 |
Effects of disability employment on guest perceptions and behavioral intentions in the hotel sector
|
Kim, Bora
|
|
|
124 |
C |
p.
|
artikel
|
| 18 |
Enhancing tourism and hospitality organizations’ ESG via transformational leadership and employee pro-environmental behavior: The effect of organizational culture
|
Zheng, Yuheng
|
|
|
124 |
C |
p.
|
artikel
|
| 19 |
ESG practices through the lens of employees in hospitality: Insights from employee-generated data
|
Li, Zhuo
|
|
|
124 |
C |
p.
|
artikel
|
| 20 |
Exploring MCI and TPB in the context of self-driving robot food delivery services: A cross-national study
|
Kim, Heather (Markham)
|
|
|
124 |
C |
p.
|
artikel
|
| 21 |
From click to cuisine: Unpacking the interplay of online food delivery services through barriers, trust, post-usage usefulness, and moral obligation
|
Taheri, Babak
|
|
|
124 |
C |
p.
|
artikel
|
| 22 |
How does dialogic corporate social responsibility communication affect online brand advocacy? The role of other-regarding preferences
|
Sung, Kyong Sik
|
|
|
124 |
C |
p.
|
artikel
|
| 23 |
How do the risk perceptions of consumers affect the stock return volatility? The evidence from five hospitality firms
|
Du, Zongjuan
|
|
|
124 |
C |
p.
|
artikel
|
| 24 |
How have U.S. restaurant tips changed over time?
|
Lynn, Michael
|
|
|
124 |
C |
p.
|
artikel
|
| 25 |
Identifying services barriers and risks in cloud kitchens: Insights from a novel risk assessment model
|
Cheng, Ching-Chan
|
|
|
124 |
C |
p.
|
artikel
|
| 26 |
Innovation in Crisis. The role of leadership and dynamic capabilities for a more innovative hospitality industry
|
Burton, Anna M.
|
|
|
124 |
C |
p.
|
artikel
|
| 27 |
Measuring the relational benefits of private club membership: A factor analytic evaluation
|
Njeri, Millicent
|
|
|
124 |
C |
p.
|
artikel
|
| 28 |
Minimizing hotel employees’ negative responses to adverse change practices: The application of attribution theory
|
Lan, Junbang
|
|
|
124 |
C |
p.
|
artikel
|
| 29 |
Navigating mixed and simultaneous embeddedness: A case study of refugee entrepreneurship in the restaurant industry
|
Afifi, Mohamed Fawzi
|
|
|
124 |
C |
p.
|
artikel
|
| 30 |
Patterns of host territoriality and implications for P2P accommodation guest experience
|
Wang, Yuan
|
|
|
124 |
C |
p.
|
artikel
|
| 31 |
Rethinking information disclosure to GenAI in hotels: An extended parallel process model
|
Morosan, Cristian
|
|
|
124 |
C |
p.
|
artikel
|
| 32 |
Service task compatibility for human staff vs. service robots: Roles of product type and brand level
|
Lee, Seonjeong (Ally)
|
|
|
124 |
C |
p.
|
artikel
|
| 33 |
Should I stay or should I go?: The impact of socially responsible human resources management practices on hospitality employees
|
Mistry, Trishna G.
|
|
|
124 |
C |
p.
|
artikel
|
| 34 |
The impact of Airbnb’s competitive pricing on traveler spending at destinations
|
Kim, Minsun
|
|
|
124 |
C |
p.
|
artikel
|
| 35 |
The role of restaurant property images on potential backers’ click-through intention: Evidence from restaurant crowdfunding
|
Yang, Yun
|
|
|
124 |
C |
p.
|
artikel
|
| 36 |
Unleashing the Pygmalion’s nudge: The roles of leadership styles and leader expectations in driving employees' pro-environmental behaviors
|
Farrukh, Muhammad
|
|
|
124 |
C |
p.
|
artikel
|
| 37 |
Unveiling customer choice with salience theory: The link between room price and breakfast demand
|
Anguera-Torrell, Oriol
|
|
|
124 |
C |
p.
|
artikel
|
| 38 |
Well-being of hospitality employees: A systematic literature review
|
Saito, Hiroaki
|
|
|
124 |
C |
p.
|
artikel
|
| 39 |
Wellness dimensions of hospitality employees: A systematic review
|
Alcorn, Michelle
|
|
|
124 |
C |
p.
|
artikel
|
| 40 |
What matters most? A sustainable or a conventional hotel experience? The interaction effect on guest satisfaction: A mixed-methods approach
|
Zhao, Zhenzhong
|
|
|
124 |
C |
p.
|
artikel
|
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