| nr |
titel |
auteur |
tijdschrift |
jaar |
jaarg. |
afl. |
pagina('s) |
type |
| 1 |
Age inequality in the service industry: A meta-analytic review
|
Li, Yaoqi
|
|
|
118 |
C |
p.
|
artikel
|
| 2 |
An angular vs. circular servicescape? The impact of shape cues and music tempo on solo diners
|
Peng, Lavi (Zixi)
|
|
|
118 |
C |
p.
|
artikel
|
| 3 |
Are humorous frontline employees hotels’ secret weapons? Investigating when and why employee sense of humor promotes service performance
|
Liu, Xinyu
|
|
|
118 |
C |
p.
|
artikel
|
| 4 |
Decoding the shared pathways of consumer technology experience in hospitality and tourism: A meta-analysis
|
Ma, Chang
|
|
|
118 |
C |
p.
|
artikel
|
| 5 |
Determining directions of service quality management using online review mining with interpretable machine learning
|
Shin, Jongkyung
|
|
|
118 |
C |
p.
|
artikel
|
| 6 |
Does a cute pet make a difference in home-sharing booking intentions? A moderated serial mediation analysis
|
Zou, Rong
|
|
|
118 |
C |
p.
|
artikel
|
| 7 |
Editorial Board
|
|
|
|
118 |
C |
p.
|
artikel
|
| 8 |
Effects of environmental sustainability practice in the economy hotel to Gen Zer’s purchase decision: Behavior economy approach using choice based conjoint analysis
|
Fei, Ailin
|
|
|
118 |
C |
p.
|
artikel
|
| 9 |
Effects of hotels’ green practices on consumer citizenship behavior
|
Wang, Jianming
|
|
|
118 |
C |
p.
|
artikel
|
| 10 |
Exploring the upside of waiting: The positive effects of waiting as a cue to brand popularity
|
Noone, Breffni M.
|
|
|
118 |
C |
p.
|
artikel
|
| 11 |
General manager servant leadership and firm adaptive capacity: The heterogeneous effect of social capital in family versus non-family firms
|
Gutierrez-Broncano, Santiago
|
|
|
118 |
C |
p.
|
artikel
|
| 12 |
How mentors inspire affective commitment in newcomers: The roles of servant leadership, psychological capital, and feedback-seeking behavior
|
Zhou, Xiaoman
|
|
|
118 |
C |
p.
|
artikel
|
| 13 |
Incivility meets remote work: A typology of cyber incivility behaviors
|
Torres, Edwin N.
|
|
|
118 |
C |
p.
|
artikel
|
| 14 |
Innovative business strategies, corporate performance, and firm value in the travel and leisure industry
|
Poretti, Cédric
|
|
|
118 |
C |
p.
|
artikel
|
| 15 |
Professionalisation and performance of Airbnb hosts in rural regions
|
Leick, Birgit
|
|
|
118 |
C |
p.
|
artikel
|
| 16 |
Resource sharing with local partners: How do hotels benefit?
|
Pfammatter, Adrian
|
|
|
118 |
C |
p.
|
artikel
|
| 17 |
Sensory versus personal environment as antecedents of the creative food tourism experience
|
Molina-Collado, Arturo
|
|
|
118 |
C |
p.
|
artikel
|
| 18 |
The development of “chefs’ innovative cooktop”: A creative self-efficacy and open innovation perspective
|
Thi Kim Vu, Oanh
|
|
|
118 |
C |
p.
|
artikel
|
| 19 |
The effect of customer incivility on employees' turnover intention in hospitality industry: A chain mediating effect of emotional exhaustion and job satisfaction
|
Pu, Bo
|
|
|
118 |
C |
p.
|
artikel
|
| 20 |
The impacts of organizational support and customer incivility on employee vulnerability and job performance: The moderating role of employee mental health
|
Baker, Melissa A.
|
|
|
118 |
C |
p.
|
artikel
|
| 21 |
The role of robots in the service industry: Factors affecting human-robot interactions
|
Moriuchi, Emi
|
|
|
118 |
C |
p.
|
artikel
|
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