| nr |
titel |
auteur |
tijdschrift |
jaar |
jaarg. |
afl. |
pagina('s) |
type |
| 1 |
Antecedents and consequences of travelers' trust towards personalized travel recommendations offered by ChatGPT
|
Ali, Faizan
|
|
|
114 |
C |
p.
|
artikel
|
| 2 |
Anxious hotel employees in China: Engaged or exhausted? Multiple effects of workplace anxiety
|
Yin, Jie
|
|
|
114 |
C |
p.
|
artikel
|
| 3 |
Are franchise royalty fees related to franchisors’ support of franchisees? Evidence from the restaurant industry
|
Bang, Dohyung
|
|
|
114 |
C |
p.
|
artikel
|
| 4 |
Brand personality of global chain hotels, self-congruity, and self-discrepancy on customer responses
|
Kim, Jinkyung Jenny
|
|
|
114 |
C |
p.
|
artikel
|
| 5 |
Building middle-range theories using case studies in hospitality management
|
Khan, Mahmood A.
|
|
|
114 |
C |
p.
|
artikel
|
| 6 |
Can ethical climate and ethical self-efficacy channel ethical leadership into service performance? A multilevel investigation
|
Yang, Mingjun
|
|
|
114 |
C |
p.
|
artikel
|
| 7 |
Capital investments and firm characteristics: The moderating role of economic policy uncertainty in the hospitality sector
|
Soni, Tarun Kumar
|
|
|
114 |
C |
p.
|
artikel
|
| 8 |
Choosing green P2P accommodations: For the earth or for me?
|
Shin, Hhye Won
|
|
|
114 |
C |
p.
|
artikel
|
| 9 |
Consumers' affective needs matter: Open innovation through mining luxury hotels' online reviews
|
Wu, Jie
|
|
|
114 |
C |
p.
|
artikel
|
| 10 |
Customer satisfaction and loyalty with online consumer reviews: Factors affecting revisit intentions
|
Camilleri, Mark Anthony
|
|
|
114 |
C |
p.
|
artikel
|
| 11 |
Devils at job environment: A study on employee ego depletion from abusive supervision and workaholic coworker
|
Jin, Dan
|
|
|
114 |
C |
p.
|
artikel
|
| 12 |
Does being different from others increase extremeness and volatility in restaurant firm performance?
|
Park, Sungbeen
|
|
|
114 |
C |
p.
|
artikel
|
| 13 |
Does pro-customer behavior always do the trick? An investigation of pro-customer deviance
|
Ma, Xiuli
|
|
|
114 |
C |
p.
|
artikel
|
| 14 |
Editorial Board
|
|
|
|
114 |
C |
p.
|
artikel
|
| 15 |
Employee resilience and mentoring functions as moderators of the relationship between workplace hazing and affective organizational commitment
|
Zong, Yuanyuan
|
|
|
114 |
C |
p.
|
artikel
|
| 16 |
Enabling the foodservice industry to transition consumers toward plant-based meat alternatives: A behavioral reasoning perspective
|
Seo, Eun-Hee
|
|
|
114 |
C |
p.
|
artikel
|
| 17 |
Enhancing teamwork in the hospitality industry: The importance of empathy
|
Jung, Hyojung “Julie”
|
|
|
114 |
C |
p.
|
artikel
|
| 18 |
Ethical leadership in tourism and hospitality management: A systematic literature review and research agenda
|
Hoang, Giang
|
|
|
114 |
C |
p.
|
artikel
|
| 19 |
Formal versus casual: How do customers respond to service robots’ uniforms? The roles of service type and language style
|
Liu, Canmian
|
|
|
114 |
C |
p.
|
artikel
|
| 20 |
How employees perceive and (dis)engage with ‘green’ practices in luxury hotels
|
Filimonau, Viachaslau
|
|
|
114 |
C |
p.
|
artikel
|
| 21 |
Is tipping just a game? Applying game theory to restaurant tipping behavior
|
Norris, Cortney L.
|
|
|
114 |
C |
p.
|
artikel
|
| 22 |
Negative signals on Peer-to-Peer platforms: The impact of cancellations on host performance across different property types
|
Filieri, Raffaele
|
|
|
114 |
C |
p.
|
artikel
|
| 23 |
Neuroleadership: Affective experiences in the workplace and their influence on employees’ evaluative judgements
|
de la Nuez, Horacio
|
|
|
114 |
C |
p.
|
artikel
|
| 24 |
Α ranking model based on user generated content and fuzzy logic
|
Novas, Dimitrios
|
|
|
114 |
C |
p.
|
artikel
|
| 25 |
Revisiting review helpfulness prediction: An advanced deep learning model with multimodal input from Yelp
|
Zheng, Tianxiang
|
|
|
114 |
C |
p.
|
artikel
|
| 26 |
Role of trust in customer attitude and behaviour formation towards social service robots
|
Della Corte, Valentina
|
|
|
114 |
C |
p.
|
artikel
|
| 27 |
Service attribute prioritization based on the marginal utility of attribute performance
|
Pan, Mengqiang
|
|
|
114 |
C |
p.
|
artikel
|
| 28 |
Service sweethearting: An effective way to increase tips?
|
Lynn, Michael
|
|
|
114 |
C |
p.
|
artikel
|
| 29 |
Team leader humility and team proactive customer service behavior: A regulatory focus perspective
|
Cao, Qiqi
|
|
|
114 |
C |
p.
|
artikel
|
| 30 |
The Hijabi servers: Customers' perception of employees' physical appearance in restaurants
|
Sonmez, Damla
|
|
|
114 |
C |
p.
|
artikel
|
| 31 |
The importance of information quality according to the type of employee in the airline industry: Robot versus human
|
Hwang, Jinsoo
|
|
|
114 |
C |
p.
|
artikel
|
| 32 |
To Airbnb or not to Airbnb: Does Airbnb feel safer than hotels during a pandemic?
|
Guttentag, Daniel A.
|
|
|
114 |
C |
p.
|
artikel
|
| 33 |
To respond or not to respond? The reviewer- and review content-related influencers on managerial response decision towards customer reviews
|
Wu, Jiajun
|
|
|
114 |
C |
p.
|
artikel
|
| 34 |
To voice or not to voice? Employee caring practice, employee gratitude, and positive reciprocity norm in the hospitality industry
|
Liu, Bing
|
|
|
114 |
C |
p.
|
artikel
|
| 35 |
Twenty-two years of International Journal of Hospitality Management: A bibliometric analysis 2000–2021
|
António, Nuno
|
|
|
114 |
C |
p.
|
artikel
|
| 36 |
Unleashing the missing link between neuroticism and compliance behavior among quick service restaurant employees
|
Iqbal, Juman
|
|
|
114 |
C |
p.
|
artikel
|
| 37 |
What an amazing experience! The role of authenticity and engagement in upscale hotels
|
Rosado-Pinto, Filipa
|
|
|
114 |
C |
p.
|
artikel
|
| 38 |
What happens on Facebook stays on Facebook? Virtual surface acting in cyberspace–workplace relationship transition
|
Yang, Fiona X.
|
|
|
114 |
C |
p.
|
artikel
|
| 39 |
What makes customers “Click”? An analysis of hotel list content using deep learning
|
Xu, Xiaowei
|
|
|
114 |
C |
p.
|
artikel
|
| 40 |
Who we are and what we do: The relevance of green organizational identity in understanding environmental performance
|
Haldorai, Kavitha
|
|
|
114 |
C |
p.
|
artikel
|
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