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Tijdschrift beschrijving
Alle jaargangen van het bijbehorende tijdschrift
Alle afleveringen van het bijbehorende jaargang
Alle artikelen van de bijbehorende aflevering
9 gevonden resultaten
| nr | titel | auteur | tijdschrift | jaar | jaarg. | afl. | pagina('s) | type |
| 1 | Consumer Involvement in Services |
Gabbott, Mark |
1999 |
46 | 2 |
p. 159-166 8 p. |
artikel |
|
| 2 | Consumers' Emotional Responses to Service Environments |
Foxall, Gordon R |
1999 |
46 | 2 |
p. 149-158 10 p. |
artikel |
|
| 3 | Experts' Views About Defining Services Brands and the Principles of Services Branding |
de Chernatony, Leslie |
1999 |
46 | 2 |
p. 181-192 12 p. |
artikel |
|
| 4 | Impact of Participative Service Relationships on Quality, Satisfaction and Retention |
Ennew, Christine T. |
1999 |
46 | 2 |
p. 121-132 12 p. |
artikel |
|
| 5 | Service Performance Gap |
Chenet, Pierre |
1999 |
46 | 2 |
p. 133-147 15 p. |
artikel |
|
| 6 | Some Problems When Adopting Churchill's Paradigm for the Development of Service Quality Measurement Scales |
Smith, Anne M |
1999 |
46 | 2 |
p. 109-120 12 p. |
artikel |
|
| 7 | Special Issue on UK Services Marketing Scholarship |
Gabbott, Mark |
1999 |
46 | 2 |
p. 107-108 2 p. |
artikel |
|
| 8 | Types of New Product Performance |
Storey, Chris |
1999 |
46 | 2 |
p. 193-203 11 p. |
artikel |
|
| 9 | Using Neural Networks to Understand Service Risk in the Holiday Product |
Mitchell, Vincent-Wayne |
1999 |
46 | 2 |
p. 167-180 14 p. |
artikel |
9 gevonden resultaten