| nr |
titel |
auteur |
tijdschrift |
jaar |
jaarg. |
afl. |
pagina('s) |
type |
| 1 |
A consumer demands-resources model of engagement: Theoretical and managerial contributions from a cross-validated predictive ability test procedure
|
Capeau, Fanny
|
|
|
177 |
C |
p.
|
artikel
|
| 2 |
A different causal perspective with Necessary Condition Analysis
|
Dul, Jan
|
|
|
177 |
C |
p.
|
artikel
|
| 3 |
Advancing service-dominant logic with systems thinking
|
Jaakkola, Elina
|
|
|
177 |
C |
p.
|
artikel
|
| 4 |
A dynamic, relational approach to B2B customer experience: A customer-centric perspective from a longitudinal investigation
|
Gounaris, Spiros
|
|
|
177 |
C |
p.
|
artikel
|
| 5 |
A goal-driven framework for compliance-dependent services: Pathways to customer satisfaction and well-being
|
Tang, Chuanyi
|
|
|
177 |
C |
p.
|
artikel
|
| 6 |
A paradox theory lens for developing cross-cultural competence: Mindset, behavior, and work design
|
Wang, Dan
|
|
|
177 |
C |
p.
|
artikel
|
| 7 |
A third-party perspective for examining employee reactions to witnessing coworker incivility towards customers
|
Ni, Dan
|
|
|
177 |
C |
p.
|
artikel
|
| 8 |
Brand Stereotypes: On the relationships with gendered brand personality and agentic and communal values in fostering Consumer–Brand identification
|
Delgado-Ballester, Elena
|
|
|
177 |
C |
p.
|
artikel
|
| 9 |
Careless product use in access-based services: A rebound effect and how to address it
|
Ackermann, Laura
|
|
|
177 |
C |
p.
|
artikel
|
| 10 |
Connecting the dots between brand equity and brand loyalty for retailers: The mediating roles of brand attitudes and word-of-mouth communication
|
Troiville, Julien
|
|
|
177 |
C |
p.
|
artikel
|
| 11 |
Corporate apologies are effective because reform signals are weighted more heavily than culpability signals
|
Hornsey, Matthew J.
|
|
|
177 |
C |
p.
|
artikel
|
| 12 |
Digital knowledge engineering for strategy development
|
Vomberg, Arnd
|
|
|
177 |
C |
p.
|
artikel
|
| 13 |
Editorial Board
|
|
|
|
177 |
C |
p.
|
artikel
|
| 14 |
Gliding from regenerative unlearning toward digital transformation via collaboration with customers and organisational agility
|
Cubillas-Para, Clara
|
|
|
177 |
C |
p.
|
artikel
|
| 15 |
Guest editorial: A blockchain-based approach to marketing in the sharing economy
|
Tan, Teck Ming
|
|
|
177 |
C |
p.
|
artikel
|
| 16 |
How does organizational resilience promote firm growth? The mediating role of strategic change and managerial myopia
|
Liang, Lin
|
|
|
177 |
C |
p.
|
artikel
|
| 17 |
How reaching numerical roundness on subgoals affects the completion of superordinate goals
|
Ozcan, Timucin
|
|
|
177 |
C |
p.
|
artikel
|
| 18 |
Invigorating the spirit of being adaptive: Examining the role of spiritual leadership in adaptive selling
|
Usman, Muhammad
|
|
|
177 |
C |
p.
|
artikel
|
| 19 |
“Look me in the eye, customer”: How do face-to-face interactions in peer-to-peer sharing economy services affect customers’ misbehavior concealment intentions?
|
Ozuna, Edna
|
|
|
177 |
C |
p.
|
artikel
|
| 20 |
Measurement invariance testing in partial least squares structural equation modeling
|
Dybro Liengaard, Benjamin
|
|
|
177 |
C |
p.
|
artikel
|
| 21 |
Past, present, and future of block-chain in finance
|
Sharma, Gagan Deep
|
|
|
177 |
C |
p.
|
artikel
|
| 22 |
Personalized touchpoints and customer experience: A conceptual synthesis
|
Weidig, Jakob
|
|
|
177 |
C |
p.
|
artikel
|
| 23 |
Reducing the negative impact of ultra-processed foods: Consumer response to natural claims, organic claims, and processing level disclosures
|
Rybak, Garrett
|
|
|
177 |
C |
p.
|
artikel
|
| 24 |
Relational exchanges in the sales domain: A review and research agenda through the lens of commitment-trust theory of relationship marketing
|
Badrinarayanan, Vishag
|
|
|
177 |
C |
p.
|
artikel
|
| 25 |
The effect of covid policy restrictions on donations during the sustainable and entrepreneurial context
|
Borello, Giuliana
|
|
|
177 |
C |
p.
|
artikel
|
| 26 |
The effect of different types of virtual influencers on consumers’ emotional attachment
|
Yan, Ji
|
|
|
177 |
C |
p.
|
artikel
|
| 27 |
The influence of digitalization on SMEs’ OFDI in emerging countries
|
Qiao, Penghua
|
|
|
177 |
C |
p.
|
artikel
|
| 28 |
The interplay between product development failures and alliance portfolio properties in the formation of exploration versus exploitation alliances
|
Bae, Joonhyung
|
|
|
177 |
C |
p.
|
artikel
|
| 29 |
Unstructured data research in business: Toward a structured approach
|
de Haan, Evert
|
|
|
177 |
C |
p.
|
artikel
|
| 30 |
What drives consumers towards shared luxury services? A comparison of sequential versus simultaneous sharing
|
Boukis, Achilleas
|
|
|
177 |
C |
p.
|
artikel
|
| 31 |
Who is to blame for incivility? The influences of family undermining on employee incivility towards customers
|
Ni, Dan
|
|
|
177 |
C |
p.
|
artikel
|
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