no |
title |
author |
magazine |
year |
volume |
issue |
page(s) |
type |
1 |
A changing world of work. What can we learn from the service sector about employing Millennials (and Gen Z)?
|
Baum, Tom |
|
|
49 |
3 |
p. |
article |
2 |
Creating value through quality service
|
Berry, Leonard L. |
|
|
49 |
3 |
p. |
article |
3 |
Editorial Board
|
|
|
|
49 |
3 |
p. |
article |
4 |
How platforms foster service innovations
|
Edvardsson, Bo |
|
|
49 |
3 |
p. |
article |
5 |
Introduction to Special Issue, Robert C. Ford & David Solnet, editors
|
Ford, Robert C. |
|
|
49 |
3 |
p. |
article |
6 |
Lessons for all when service scholarship and management practice come together
|
Bowen, David E. |
|
|
49 |
3 |
p. |
article |
7 |
Organizational Ambidexterity: Cost-Effective Service Excellence, Service Robots, and Artificial Intelligence
|
Wirtz, Jochen |
|
|
49 |
3 |
p. |
article |
8 |
Why emotions matter to the practice of management
|
Pugh, S. Douglas |
|
|
49 |
3 |
p. |
article |
9 |
Yielding the benefits of fun in the workplace
|
Bowen, John T. |
|
|
49 |
3 |
p. |
article |