| nr |
titel |
auteur |
tijdschrift |
jaar |
jaarg. |
afl. |
pagina('s) |
type |
| 1 |
Autonomous Shopping Systems: Identifying and Overcoming Barriers to Consumer Adoption
|
de Bellis, Emanuel
|
|
|
96 |
1 |
p. 74-87
|
artikel
|
| 2 |
Brand Building on the Doorstep: The Importance of the First (Physical) Impression
|
Moreau, C. Page
|
|
|
96 |
1 |
p. 155-167
|
artikel
|
| 3 |
Culture and the Consumer Journey
|
Shavitt, Sharon
|
|
|
96 |
1 |
p. 40-54
|
artikel
|
| 4 |
FM ii: Copyright/ ID Statement
|
|
|
|
96 |
1 |
p. ii
|
artikel
|
| 5 |
Journal of Retailing Updates
|
Roggeveen, Anne L.
|
|
|
96 |
1 |
p. 1-2
|
artikel
|
| 6 |
Journeying Together: Aligning Retailer and Service Provider Roles with Collective Consumer Practices
|
Thomas, Tandy Chalmers
|
|
|
96 |
1 |
p. 9-24
|
artikel
|
| 7 |
On the Experience and Engineering of Consumer Pride, Consumer Excitement, and Consumer Relaxation in the Marketplace
|
Pham, Michel Tuan
|
|
|
96 |
1 |
p. 101-127
|
artikel
|
| 8 |
Political Identity and the Consumer Journey: A Research Review
|
Jung, Jihye
|
|
|
96 |
1 |
p. 55-73
|
artikel
|
| 9 |
Social Influence in the Retail Context: A Contemporary Review of the Literature
|
Argo, Jennifer J.
|
|
|
96 |
1 |
p. 25-39
|
artikel
|
| 10 |
The DAST Framework for Retail Atmospherics: The Impact of In- and Out-of-Store Retail Journey Touchpoints on the Customer Experience
|
Roggeveen, Anne L.
|
|
|
96 |
1 |
p. 128-137
|
artikel
|
| 11 |
The Power of Personal
|
van Osselaer, Stijn M.J.
|
|
|
96 |
1 |
p. 88-100
|
artikel
|
| 12 |
The Role of Numbers in the Customer Journey
|
Santana, Shelle
|
|
|
96 |
1 |
p. 138-154
|
artikel
|
| 13 |
Understanding Retail Experiences and Customer Journey Management
|
Grewal, Dhruv
|
|
|
96 |
1 |
p. 3-8
|
artikel
|
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