nr |
titel |
auteur |
tijdschrift |
jaar |
jaarg. |
afl. |
pagina('s) |
type |
1 |
A call for special-focus issues
|
Sturman, Michael C. |
|
2003 |
44 |
3 |
p. 2- 1 p. |
artikel |
2 |
A Competencies Model
|
Chung-Herrera, Beth G. |
|
2003 |
44 |
3 |
p. 17-25 |
artikel |
3 |
Barometer o hotel room revenue
|
Smith, Randell A. |
|
2003 |
44 |
3 |
p. 8- 1 p. |
artikel |
4 |
Beyond the pillow mint: How hotels can help with jet lag
|
Maas, James B. |
|
2003 |
44 |
3 |
p. 37-43 7 p. |
artikel |
5 |
Commerce and the challenge of transformational change
|
Enz, Cathy A. |
|
2003 |
44 |
3 |
p. IFC- 1 p. |
artikel |
6 |
Competitive Edge:
|
Crook, T. Russell |
|
2003 |
44 |
3 |
p. 44-53 |
artikel |
7 |
Competitive edge: A strategic management model
|
Crook, T.Russell |
|
2003 |
44 |
3 |
p. 44-53 10 p. |
artikel |
8 |
Franchisees and shareholders: The next wave of hotel litigation
|
Brewer III, William A. |
|
2003 |
44 |
3 |
p. 77-88 12 p. |
artikel |
9 |
Grooming future hospitality leaders: A competencies model
|
Chung-Herrera, Beth G. |
|
2003 |
44 |
3 |
p. 17-25 9 p. |
artikel |
10 |
How Hotels Can Help with Jet Lag
|
Maas, James B. |
|
2003 |
44 |
3 |
p. 37-43 |
artikel |
11 |
In brief
|
|
|
2003 |
44 |
3 |
p. 5-7 3 p. |
artikel |
12 |
New York's Smoke-free Regulations:
|
Hyland, Andrew |
|
2003 |
44 |
3 |
p. 9-16 |
artikel |
13 |
New York's smoker-free regulations: Effects on employment and sales in the hospitality industry
|
Hyland, Andrew |
|
2003 |
44 |
3 |
p. 9-16 8 p. |
artikel |
14 |
The Agency Challenge:
|
Renard, James S. |
|
2003 |
44 |
3 |
p. 58-76 |
artikel |
15 |
The agency challenge: How Woolley, Woodley, and other cases rearranged the hotel-management landscape
|
Renard, James S. |
|
2003 |
44 |
3 |
p. 58-76 19 p. |
artikel |
16 |
The customer's role in the service encounter: The effects of control and fairness
|
Namasivayam, Karthik |
|
2003 |
44 |
3 |
p. 26-36 11 p. |
artikel |
17 |
The Effects of Control and Fairness
|
Namasivayam, Karthik |
|
2003 |
44 |
3 |
p. 26-36 |
artikel |
18 |
The Next Wave of Hotel Litigation
|
Brewer, William A. |
|
2003 |
44 |
3 |
p. 77-88 |
artikel |
19 |
Weathering the Legal Climate Today and Tomorrow
|
Brewer, William A. |
|
2003 |
44 |
3 |
p. 56-57 |
artikel |
20 |
Weathering the legal climate today and tomorrow
|
Brewer III, William A. |
|
2003 |
44 |
3 |
p. 56-57 2 p. |
artikel |